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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12484 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the 6' USB Type A-to-USB Type C Charge/Sync Cable's length, durability, and price. Many appreciate its compatibility with USB Type C devices and its ability to transfer data. A small number of users reported issues with charging speed and battery drain. Overall, positive feedback on the cable's functionality and value outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 12,484 reviews
  • Rated 1 out of 5 stars

    Insignia USB Sync cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an emergency charger for my MacBook at the suggestion of a Best Buy employee. It DOES NOT charge my MacBook. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow to Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this charger doesn't work well and fell apart in the less than 3 months. The black cover separated from the actual cord.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and got it out of the package and it did not work I tried it in multiple outlets and still nothing

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Jess.

      I am definitely aware that this situation with your Charge/Sync Cable can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a month. I don't recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although this cord works, its not very long, also it doesnt come with a block, and for the price it should, i couldnt find any alternatives

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cable breaks easily...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable breaks easily. It started with just cutting in and out during charging, but then later moved onto not being able to sense at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, and it worked for about 2 hours. Best buy the warrantied it, second one did the exact same thing. DON'T BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor charging cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay connected to phone would not buy again for any phone I will get in the future

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it overnight and only charged my phone 20%... Tried multiple charging blocks and nothing would work. Better deals on Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work very good on my phone and I had to order one from Ebay and I got 2of them for cheaper

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Billy, I appreciate the quick review of the charge/sync cable. I am sorry to read that you had some issues with the set. Please contact us to check all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something is wrong with the wire I believe. It keeps going in and out and the volume is really low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug was very loose on my phone and wouldn't charge unless you held both phone and plug. I wish it worked like a normal plug.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not stay connected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not stay firmly connected to my device and often does not do the job of charging my phone

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for the feedback, we are trying to better our products and any suggestions are greatly appreciated. It's always a disheartening when a new product doesn't work correctly. If you ever need to validate any information about our product don't hesitate to contact us at 877-467-4289 for your needs, we will be happy to assist you.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Failing where cable enters connector

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failing where cable enters connector. Failing where cable enters connector.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this the price of this item is quite egregious! xxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxxxx

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Alvin, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting this charger for over 20 minutes, it would not charge my phone. I returned it shortly after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB to USB-C cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was no good, extremely loose would not make contact. Best buy did give us a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely slow charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes FOREVER to charge Samsung A20. Your better off purchasing the original charging cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Charge and Sync Cable. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wasn’t happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so I can keep it in the car to charge my phone during road trips and it wouldn’t charge it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would fast charge in the first day, next day it stopped working and would take 4 hours to chatge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      It's always a disheartening when a new product doesn't work correctly. We have been improving our models. If you ever need to validate our warranty don't hesitate to contact us at 877-467-4289 we will be more than happy to assist you.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia