Customer Ratings & Reviews
- Model:
- NS-MVC40W2K
- SKU:
- 6481290
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the 40W Dual USB-C Port Vehicle Charger's fast charging speed and the convenience of its dual USB-C ports. Many appreciate its good build quality and perfect size, as well as how easy it is to use. However, a few customers have expressed concerns about potential impacts on battery life and overheating.
This summary was generated by AI based on customer reviews.
Workes Well, but overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it because i didnt have a charger adapter. Mainly about pricing, like in the title. Price should be knocked down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your concern about the pricing and appreciate your input. Your satisfaction is important to us, and we will take your comments into consideration. If you have any other suggestions or need further assistance, please feel free to reach out. Thank you for choosing our product. Keith | Insignia Support
- Cons mentioned:Battery life
Spend the extra $10 and save your device’s battery
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t keep position and loses connection not even a year later, which will likely damage your device’s battery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ 40W Dual USB-C Port Vehicle Charger. We truly value your input, as it helps us improve our products and services. We're committed to delivering high-quality devices and appreciate your insights in helping us achieve this goal. Your experience is important to us, and we hope to have the opportunity to serve you better in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-40w-dual-usb-c-port-vehicle-charger-black/6481290.p?skuId=6481290
It does work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but sticks out VERY far from the charging port and comes loose when knocked around. Charges we’ll just a mass sore thumb when plugged in
No, I would not recommend this to a friendBruh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected to get a faster charge on my phone i miss read tge watt level its fine i dont use it but its there just incase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for any confusion regarding the charging speed. If you have any further questions or concerns, please don't hesitate to reach us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST. We're here to assist you in any way we can. Ivy | Insignia Support
Don’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t transfer data and too long gets in the way
No, I would not recommend this to a friendInsignia dual usb-c cigarette charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for our iPhone 15's but when it's in the cigarette lighter my iPhone isn't recognizing it's connected. So it's of no use to me.
No, I would not recommend this to a friendCharger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the right product for my needs. I think these salesperson thought that was what I was looking for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any misunderstanding or confusion caused by the salesperson's recommendation. We understand the importance of finding the right product to meet your needs, and we're sorry to hear that the one you purchased wasn't suitable. Your feedback is important to us, and we'll use it to improve our sales and customer service processes to ensure that our customers receive accurate recommendations. If you need assistance with finding a more suitable product or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize for any inconvenience this has caused and appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-40w-dual-usb-c-port-vehicle-charger-black/6481290.p?skuId=6481290
Good idea, for a short time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for the first month, and now, the charging is a trickle, Not what you would expect from USB-c to USB-c, nor that it would deteriorate that quickly.
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks out too far from the outlet. Seems cheap and I can hear something rattling around inside it.
No, I would not recommend this to a friendMeh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work that well with my phone and i wouldn't recommend buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Syez,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
How is Best Buy still in business?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fine but we have recently made large purchases at Best Buy. They have totally lost their customer service. Will never purchase anything there again. Horrible experience and no one is accountable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkJ,
Thank you for taking time to write a review our Insignia™ - 40W Dual USB-C Port Vehicle Charger - Black. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia
After 1 month it stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At work fine for 3 and a 1/2 weeks after I removed it from the outlet to plug in something else. I could not get it to work because the center post that makes contact with the bottom of the outlet would not come out of the device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 40 W Vehicle Charger with 2 USB-C Ports - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com
Slow charging speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charging speed, even compared to built in USB port in our car.
No, I would not recommend this to a friendJust an average charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bestbuy sales person told me that this was a faster charger....and that it would rapidly charge my Pixel 7 Pro......well it didn't
No, I would not recommend this to a friendgarbage is useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage is useless, It says it charges at 20 W and it doesn't even charge at 1 W
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnC! Thank you for your feedback on Insignia™ - 40W Dual USB-C Port Vehicle Charger - Black. We understand how frustrating when something doesn't perform as advertised, especially when it's supposed to charge at a certain rate but falls short. It's disappointing when products don't meet expectations, especially with something as essential as charging. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-40w-dual-usb-c-port-vehicle-charger-black/6481290.p?skuId=6481290
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t fit very well in the plug , I have always push very hard to let it work correctly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the inconvenience you've experienced with the fit of our product in the plug. Ensuring a seamless fit and ease of use is a top priority for us, and we apologize for any difficulty you've encountered. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help ensure your satisfaction with our products. Keith | Insignia Support https://www.bestbuy.com/site/insignia-40w-dual-usb-c-port-vehicle-charger-black/6481290.p?skuId=6481290
Don’t waste your money on this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d didn’t work at all. I tried different cars even and it didn’t worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the product not working in any of your cars. Ensuring the functionality and reliability of our products is important to us, and we apologize for any inconvenience this has caused you. Your feedback is valuable, and we'll use it to investigate the issue further and improve the quality of our products. If you need assistance with troubleshooting or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-40w-dual-usb-c-port-vehicle-charger-black/6481290.p?skuId=6481290
Not really 40w charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a 40 watt charger but split. Was looking for a true 40 watt charger like the wall charger. I believe it's split into 25w 15w the other.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 40 W Vehicle Charger with 2 USB-C Ports - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Car charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for my vehicle. I was given the wronf item. It was not fotted for my needs. I have a 2016 vehicle and will not wok for my cellphone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DeeDee,
Thanks for taking the time and effort to leave a review with our Insignia™ - 40 W Vehicle Charger with 2 USB-C Ports - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Charging speed, Quality
Great charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, charges pretty fast. I bought it for my iPhone 15 Pro and have had no issues after about a month of usage.
I would recommend this to a friend