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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,190 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family reviee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes his tv. The picture is good and he's able to navigate through the apps well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent features and good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small TV with all the features, especially the included fire tv is excellent. Excellent choice for small rooms.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AnaheimJIKpurchase! We're thrilled to hear that you're enjoying your new TV with the built-in Fire TV feature! It's fantastic to know that you find it to be an excellent choice for small rooms. Providing convenience and a seamless entertainment experience is what we strive for, and we're delighted that the TV has met your expectations. If you have any further questions, feel free to reach us out. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for small area but still large enough.. picture is excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, good sound. lovely audio. value for money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    all mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to see a bright picture and Insignia has done a great job/ Thank you for your help.mine

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    42' Inches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! the price was very affordable. Best buy is always my place to shop.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy insignia brand tv is affordable, easy to use, and of decent quality. No complaints for a 150 dollar tv. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good TV at Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV got on sale for good price. Only complaint is WIFI seems slow. Sometimes buffering and there is only 1 wall and about 30 feet from my router. Otherwise works good for my purposes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality TV. Easy setup. Clear picture. Sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, perfect size as it was purchased for gaming purposes only.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Perfect size for bedroom and Alexa is definitely a plus!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! The color is beautiful! I love the talking remote!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 42-in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality and the options I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality for the price. Excellent. My mother is very happy with TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance I love this tv shows great pictures with true color.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not happy with my experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this TV as open box supposedly in “excellent” condition per markings on the outside of the box. Got it home installed it on my wall mount only for it to say cannot pair with remote so nothing would work. Found a Best Buy slip inside the box stating the remote would not pair. So all they did was box it up do nothing to fix the problem and sold it to me knowing it wouldn’t work. Also the TV had no legs in the box so the only way to use it would have been to hang it on a wall. Anyways when I returned it the customer service person Nathan seemed annoyed to have to help me. Anyways I went and grabbed another TV same one but new this time. A sales person was gonna help me till he realized it was a return exchange then he lost interest and left me to help myself. Brought the new one to CS to finish the exchange. I was not told sorry about selling me a broke TV and was never told thank you for buying a new one. Again Nathan seemed put out like man I have to work. Guy barely said 3 words to me. Being I am a my Best Buy + or whatever they call it customer I expected way more from them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DanM,

      Thank you for writing a review about our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia 42" Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves this TV. He is 6 years old and it is very easy for him to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video! Super fast. Definitely recommend. Big screen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're enjoying the great video quality, speed, and big screen of our product. Your recommendation means a lot to us, and we're glad to know our product is meeting your expectations.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a TV for the backyard and this is perfect. Great smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our new tv! great picture.clear sound.the stand is very stable!

    I would recommend this to a friend