Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4150 reviews
(4,150 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a Clear picture and love the fire stick feature
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MeganP, thank you for your interest to our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Fire TV is great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great quality and price. Would recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave us a positive review! We are thrilled to hear that you are enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for recommending our product. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Price was right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv for the price. Satisfied with the tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We are glad to hear that you are satisfied with your purchase and find it to be a great smart TV for the price. Your feedback is important to us and we appreciate you taking the time to leave a review. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fire TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV picture quality very good I loving the fire TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JuanitaP, thank you for your interest to our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Price
Rated 5 out of 5 stars
Amazon TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the best and it was a good price. I love it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and even better price Clear picture easy set up
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality and great price. Picture and sound perfect for bedroom. Would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tigre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv,excellent imagen,excellent audio,good price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and the soind and quality was great perfect for a child.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Best deal I’ve ever gotten on a TV Sounds great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your feedback, SusanA! We're thrilled to hear that you're enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's fantastic that you're pleased with the picture quality and sound, and even more so that you consider it the best deal you've ever gotten on a TV. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product to have for the price. I will be buying more for other residential room installs
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Has all the functions you would ever need. Fire tv works great. Colors look good
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Insignia fire tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really solid tv for the price. Had it for a while now with no issues.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good price me and my daughter are very happy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Enjoying my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great especially how good my game looks the picture quality is awesome
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
The ease of quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First was the affordability and options. Second was the ease of setup. Lastly...the quality is as good, if not better, than other TV'S I've owned.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price and the quality it great visuals with light design
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy insignia brand tv is affordable, easy to use, and of decent quality. No complaints for a 150 dollar tv. Thank you Best Buy.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 1 out of 5 stars
Not happy with my experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV as open box supposedly in “excellent” condition per markings on the outside of the box. Got it home installed it on my wall mount only for it to say cannot pair with remote so nothing would work. Found a Best Buy slip inside the box stating the remote would not pair. So all they did was box it up do nothing to fix the problem and sold it to me knowing it wouldn’t work. Also the TV had no legs in the box so the only way to use it would have been to hang it on a wall. Anyways when I returned it the customer service person Nathan seemed annoyed to have to help me. Anyways I went and grabbed another TV same one but new this time. A sales person was gonna help me till he realized it was a return exchange then he lost interest and left me to help myself. Brought the new one to CS to finish the exchange. I was not told sorry about selling me a broke TV and was never told thank you for buying a new one. Again Nathan seemed put out like man I have to work. Guy barely said 3 words to me. Being I am a my Best Buy + or whatever they call it customer I expected way more from them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanM,
Thank you for writing a review about our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to and the price was right. Glad I went with this tv.
I would recommend this to a friend

















