Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 42" Class F20 Series LED Full HD Smart Fire TV, particularly regarding its picture quality, reasonable price, and ease of use. Many appreciate its smart TV functionality and suitable size. However, some customers have reported issues with the remote control, performance, volume, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart tv
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv, haven’t set up the free apps yet, but it was delivered safely
I would recommend this to a friend - Pros mentioned:Price
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product to have for the price. I will be buying more for other residential room installs
I would recommend this to a friend - Pros mentioned:Smart tv
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great my kids love it with their PlayStation 5! Thank you for the easy pickup
I would recommend this to a friend Wall mounted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but I haven’t had time to learn about all the features yet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear you're enjoying the TV so far!
Take your time exploring all the features—it’s packed with smart capabilities designed to enhance your viewing experience. If you ever need help getting started or have questions about specific functions, we’re just a message away and happy to assist.
Enjoy your new TV, and thanks again for sharing your feedback! Ivy | Insignia Support
- Cons mentioned:Remote control
Not happy with my experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV as open box supposedly in “excellent” condition per markings on the outside of the box. Got it home installed it on my wall mount only for it to say cannot pair with remote so nothing would work. Found a Best Buy slip inside the box stating the remote would not pair. So all they did was box it up do nothing to fix the problem and sold it to me knowing it wouldn’t work. Also the TV had no legs in the box so the only way to use it would have been to hang it on a wall. Anyways when I returned it the customer service person Nathan seemed annoyed to have to help me. Anyways I went and grabbed another TV same one but new this time. A sales person was gonna help me till he realized it was a return exchange then he lost interest and left me to help myself. Brought the new one to CS to finish the exchange. I was not told sorry about selling me a broke TV and was never told thank you for buying a new one. Again Nathan seemed put out like man I have to work. Guy barely said 3 words to me. Being I am a my Best Buy + or whatever they call it customer I expected way more from them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanM,
Thank you for writing a review about our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Well Priced Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart/Fire TV for the price. ONLY negative is that the TV buffers from time-to-time.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy peasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly- easy set up-not the greatest speakers
I would recommend this to a friend - Pros mentioned:Picture quality
TV as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV-it is a great purchase and perfect for my family!
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect tv for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size, price, quality...my daughter is very happy
I would recommend this to a friend - Pros mentioned:Picture quality
NICE PIC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PICTURE SCREEN. IT'S JUST THE RIGHT SIZE FOR OUR CHURCH WELCOME CENTER.
I would recommend this to a friend Very good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the cheapest TV, it is very good. Very bright.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the honest take! It’s great to know this budget-friendly TV is delivering bright visuals and solid performance. Definitely a smart pick for the price.
— Shiela | Insignia Support
- Pros mentioned:Picture quality
For my nana
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my Nana and she loves it..... great picture quality, sound and all around great producy
I would recommend this to a friend - Pros mentioned:Picture quality
FireTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Works exactly as expected. Would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JanitziaP, thank you for your interest to our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Smart tv
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and TV. Next time getting a bigger TV hoping getting a great price along with new TV stand. My
I would recommend this to a friend Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this television and the reviews I saw was good so I purchased. It is in my guest room so I don't really know much about it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you got a great deal on the television and that the positive reviews influenced your purchase decision. Even though it's in your guest room, we hope it meets your expectations and provides a good viewing experience for your guests. Your satisfaction is important to us, and your comments motivate us to continue providing high-quality products and services. Keith | Insignia Support
- Pros mentioned:Picture quality
Good quality for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for price. Picture quality is great and sound is good.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV very nice picture very nice sound as well.
I would recommend this to a friend - Pros mentioned:Size
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other Class F20 Series LED Full HD Smart Fire TVs for bedrooms. They were great so I bought the 42 inch and I’m also happy with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Great T.V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this t.v for my 6 year old and it works perfect. Highly recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Good value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Many great features
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave a review, JenniferS! We are thrilled to hear that you are enjoying your Insignia™ 42" Class F20 Series Smart Fire TV and that you find it to be an excellent value with many great features. If you have any questions or need further assistance, feel free to reach out. We appreciate your feedback and thank you for choosing Insignia! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
