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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,190 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really decent tv for the price. The use of the fire stick works well for Amazon products.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Amazon Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a good option and cheapest for high quality video.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    POOR PICTURE REPRODUCTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup but my 14 year old JVC LCD outperforms the picture quality. I do not like LED TV with high brightness and contrast. This TV is easy to set up But it has to learn the difference between red, green and blue. The red comes out more like orange and I have tried all adjustments with the remote. I have ordered the 4k version and hope I will hit a home run with that one when it comes in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KenS!

      Thank you for taking the time to review our Insignia - 42" Class F20 Series LED Full HD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Pictures Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for product price. Would buy items only at Best Buy stores.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the glowing review! We're thrilled to hear you're enjoying picture-perfect quality and unbeatable value with your new Insignia 42" Smart TV. And your loyalty to Best Buy? That means the world to us. Enjoy every moment on screen! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and he is loving it so I think he is happy with it. The screen had a small scratch I didn’t go look at it because he wasn’t willing to give it back to exchange it. That’s on him but I’ve purchased this brand before and I love mine I’ve had it for about 7years now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for basic use. I have a good image and sound for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    42 in Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and price. Using for outdoors is good for watching games.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're happy to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is delivering both quality and value. It’s awesome to know it’s working well for outdoor game viewing—sounds like a winning setup! We appreciate you taking the time to share your experience. If you ever need anything else, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids room and they love it. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice tv I work great and is sold for a amazing price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. Love the scan code, great price

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart tv and I haven’t had any issues. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the tv for my extra room. I have this tv in different sizes and am very satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We are pleased to hear that you are very satisfied with the TV in different sizes and that it works well for your extra room. Your positive experience is greatly appreciated. We look forward to serving you again in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to display a video at my father's 80th birthday party, and it was perfect! Super lightweight and easy to set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, SandyR! We're glad the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV was perfect for your father's birthday party. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Samsung QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, its a smart device and is easliy controlled from my cell phone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, RobertG! We’re delighted to hear that you love your new Insignia 42" Class F20 Series LED Full HD Smart Fire TV and that its smart features make it easy to control from your phone. Convenience and great functionality are what we aim for, and we truly appreciate your positive feedback! Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. Great purchase for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV for the bedroom or office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an old bedroom TV. Perfect size and nice to have the fire OS built in. Would highly recommend. Easy to mount.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are pleased to hear that your new TV is the perfect size for your bedroom and that you appreciate the built-in Fire OS. It's great to know that you found it easy to mount and would highly recommend it. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves his tv on his wall he’s such a big boy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Ebony, your grandson sounds like he's living the dream with his big-boy setup! We’re so glad the Insignia TV brings joy to your home. Here’s to cozy movie nights and proud moments. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an Excellent tv. Everything was good and for a good price

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in December and it stopped working in June. I have three other models of this brand and they have worked fine. Maybe this was a one time thing, but it did not even last 6 months and the screen went out. Also while it has a 1 year warranty from INSIGNIA, you take it to Geek Squad and if you do not have extended warranty not much they can do and they have to ship it off. I was told 6-8 weeks, but after about two I got an exchange for store credit. Had to pay more for a replacement as no longer same price, has went up. Hopefully new one will last longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, but I haven’t had time to learn about all the features yet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear you're enjoying the TV so far!

      Take your time exploring all the features—it’s packed with smart capabilities designed to enhance your viewing experience. If you ever need help getting started or have questions about specific functions, we’re just a message away and happy to assist.

      Enjoy your new TV, and thanks again for sharing your feedback! Ivy | Insignia Support BBY-ExBrand_Insignia