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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,159 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Broke 5 weeks after buying..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It blew the backlight out, rendering it useless, 5 weeks after buying. When it worked, decent pic. I see a quite a few other reviews with the same problem. Beware!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear about the issue with the backlight and understand how frustrating that must be, especially after only a few weeks of use. We appreciate your honest feedback, and it’s important to us as we continue working to improve product quality and reliability. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture & sound quality is great. Wonderful price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 42" Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it so easy to purchase. I found a great TV at a great price! The sales representative on the chat was super helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his gaming television. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Ordered and delivery was sooner than stated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great! Can almost view screen without my glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quick in and out went right to tv and che kout

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very reliable and I am happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big gorgous love the price deliver was very love it fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv lightweight and good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth insignia I’ve had. Even though two of them had issues the first year, the Best Buy warranty couldn’t fix so I bought one of the same model and due to availability I had to buy a TCL. I’m not happy with that tv at all

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Very good buy for the size of the television!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for daily use. Definitely recommend for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a overall good tv, however my power button does not work and the sound randomly doesnt work and I have to unplug and plug it back in

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the TV overall good. However, we are sorry to learn about the issues with the power button and the sound. We understand how inconvenient it must be to have to unplug and plug it back in to resolve the sound issue. Your experience is important to us, and we are committed to addressing these concerns to ensure your satisfaction. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Perfect size for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. I love it. Definitely would but another one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great extra TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Has the specs so it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer / laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best customer service and app very accurate as of 10/15/24!!! Unbelievable deals and black friday is epic

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nicholas,

      Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's also great to know that you had a positive experience with Best Buy's customer service and app. We hope you continue to find amazing deals and enjoy your new TV! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quickly and easy to configure. Nice picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, for the price, not is slow, that,s good!.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the feedback, AngelivanU! We’re pleased to hear it’s performing well without lag, especially at a price point that works. Sounds like it’s proving to be a smart value choice! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for such great customer service. I will definitely be shopping with you in the future.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words, PrestonB! We're delighted to hear that you had a great customer service experience and that you're satisfied with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We look forward to serving you again in the future. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia