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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4152 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,152 reviews
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, and it comes with no indent and safe box

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, NelsonY! We're pleased to hear that you had a positive experience with the fast shipping and safe packaging of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. If you have any other feedback or need assistance, feel free to reach out!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great options. Great t.v.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great options for a t.v. love the entertainment options you get access to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find our product to be great and that you love the entertainment options it provides. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Apt description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as described. The son likes it, and it does what he watns it to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear the product met expectations and that your son is happy with it. It's always great when something works just as needed.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Electronics and Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the BEST PRODUCTS and the BEST CUSTOMER SERVICE! I Will remain a LOYAL customer!! ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection on TVs is great just don’t crack the screen cause then it’s not protected

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the protection on our TVs to be great. However, we understand your concern about screen cracks. Your input is valuable to us, and we will use it to improve our products and services. We strive to ensure that our products provide the best possible protection and performance. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and It's absolutely perfect for what I needed it for. The technology is great and customer service was amazing! I love this store!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bruce Lee Copy Cat - NOT Acceptable!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insigna flatscreen was fairly easy to set up. After LOTS of tweaking/adjustments we finally got the color adjusted to our liking. Of course trying to adjust the sound was not so great. Its terrible; very limited control options. The worse issue we have been experiencing is the video matching to the audio. Kind of reminded us of a Bruce Lee movie. We figured out how to try and correct this issue from forums/YouTube and lots of prayers. Apparently that wasn't enough, we're having the same issue. We are calling Insigna customer service, hopefully they can help us reach resolution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tv for my son and he loves it I don’t know what else you want me to. Say

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JoyceD! We're thrilled to hear that your son loves the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Your feedback is greatly appreciated! If you have any other thoughts or experiences to share, we'd love to hear them. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. TV works great and it’s a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Cheap smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iwhat I was looking for. Good smart tv for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good TV for the money. Easy set up and Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,easy to use and has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for what I need it for. Sound he heard more behind tv than infront.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SukronniB, for your feedback on the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV! We're glad it's meeting your needs. We appreciate you sharing your observation about the sound. We'll take your feedback into consideration. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good quality tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works better than any other tv I’ve had before. Received more than I expected

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are thrilled to hear that the TV has exceeded your expectations and performs better than any other TV you've had before. Your satisfaction is our priority, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decently cheap smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the kiddo a new tv and this worked perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DC6777, for your review! We’re happy to hear that the 42” Smart Fire TV was the perfect choice for your kiddo. It’s always great when a product fits the need perfectly. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Value packed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Features were beyond expectations

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love her tv it’s a early Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Insignia tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice tv for the size, The sound and picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and picture quality. Fire tv is snappy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the a great price love the great picture!

    I would recommend this to a friend