Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 42" Class F20 Series LED Full HD Smart Fire TV, particularly regarding its picture quality, reasonable price, and ease of use. Many appreciate its smart TV functionality and suitable size. However, some customers have reported issues with the remote control, performance, volume, and connectivity.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever gotten I’ve been coming to this Best Buy for a long time always greeted and always nice staff always find what I need
I would recommend this to a friendGREAT TV BEAUTIFUL IMAGES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these a month a part. It has all the apps you may need, and you are able to add the ones that you want
I would recommend this to a friendGood TV - Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. The remote is easy to use. A good TV for the price. The pickup process was very easy and quick!
I would recommend this to a friend- Pros mentioned:Picture quality
Happy with product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv during thanksgiving deal and I am happy with the product.
I would recommend this to a friend Ease of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smart TVs can be too smart at times, but this TV works well for my mom who only needs to watch cable. The TV remembers the cable input (HDMI port) that was being watched and ask if you want it to be the default when you turn on the TV. Great!
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV bought for Christmas gift for my grandson. He loves it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV was a hit as a Christmas gift for your grandson. It's wonderful to know that he loves it. We appreciate your feedback and hope he continues to enjoy his new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Fast order fulfillment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the tv online that morning before the store opened and I was waiting outside and as soon as the doors opened I went inside and my tv was ready for me to pick up!
I would recommend this to a friendGreat tv!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Shipped quickly and works well. Like that the fire tv is built in.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you're enjoying the TV and that it shipped quickly and works well. It's great to know that you appreciate the built-in Fire TV feature.
If you have any other comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Thank you again for choosing our product! Keith | Insignia Support
Aesome buy! Great Price, great quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nt time to purchase Insignia and I do like it very much! I'm a total A/V guy and I like the 3.5 jack output and specially the Digital output. Highly recommended!
I would recommend this to a friend42 inch insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and price and very quick shipping.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you're pleased with the quality and price of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV, and that the shipping was quick. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
Insignia more like inSICKnia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for our bedroom because the Vizio we had before would never get a steady wifi connection even though it was pretty much brand new and only used a handful of times in a year. This has not had any issue at all and load fast. My wife says all in all it’s pretty dope.
I would recommend this to a friend- Cons mentioned:Performance
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv back in December of 2024. It's May of 2025 and it's already gone out. The repair process is very difficult to navigate. My appointment was canceled by the technician and pushed out for a week. When I inquired about just getting a replacement due the ageof the unit, I was denied. I would not buy this brand ever again and probably will not shop with Best Buy either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BenitaL, for taking the time to share your experience with the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We’re truly sorry to hear about the issues you've encountered with the product and the challenges faced during the repair process. Your feedback is very important to us, and we understand how frustrating this situation must have been. We appreciate you bringing this to our attention as it helps us work toward improving both our products and support services. Tine | Insignia Support
4K is better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought cause of sale at good price (hd) not realizing that 4K was available at about $20 difference in price
No, I would not recommend this to a friendGreat Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Christmas present and my son absolutely loves it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that your son absolutely loves the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that it made a great Christmas present and brought joy to your family.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Great beginner friendly tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice beginner friendly Tv. Pretty lightweight.
I would recommend this to a friendWorks great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a year now. No issues. Works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chetan,
Thank you for your great review! We're delighted to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has been working perfectly for you over the past year. Your feedback is greatly appreciated! Patricia | Insignia Support
GERAT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was great, they were nice and the delivery was on time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and that your delivery arrived on time. Your satisfaction is our top priority.
- Carl | Insignia Products
Love the FireTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I didn't have to purchase anything to watch the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobinR,
Thank you for your great review of our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you love the convenience of not needing to purchase anything extra to enjoy your TV.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Great tv, great price!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv as a replacement for an older model that stopped working.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear, JackieSarasota! The Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is indeed a great choice, especially as a replacement. With its 1080p Full HD resolution, built-in Fire TV, and Alexa voice control, it offers a fantastic viewing experience.
If you have any questions about its features or need tips on getting the most out of your new TV, feel free to ask. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good Choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mid-range TV with good color balance, brightness, and a smooth/fast interface with remote. Nice for the price!!
I would recommend this to a friend
