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Customer Ratings & Reviews

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$98.99
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Comp. Value: $179.99

Customer reviews

Rating 4.6 out of 5 stars with 4152 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,152 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, you get so much more than you pay for. I have two of them and won't ever purchase different brand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you love the TV and feel that it offers great value. It’s fantastic to know that you have two of them and are so satisfied that you won’t consider another brand. Your support means a lot to us, and we’re glad our product meets your expectations. Enjoy your TVs!


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Only complaint is the legs are very wide and so I had to get a mount since it wouldn’t fit on my dresser.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paige! Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We’re glad to hear that you find the TV great overall. We appreciate your input regarding the wide legs and understand how that could be an inconvenience. It’s good to know that you found a solution with a mount.

      If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv is perfect for my and my family’s

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ShirlyCoronado! We're thrilled to hear that you and your family are enjoying your new Insignia Smart Fire TV. If you have any questions or need further assistance, feel free to reach out. Happy watching!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Crisp picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv I really like it. The picture is nice an crisp

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality television that’s well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Washed off colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. However, colors are very washed of and bland. We tried adjusting them but could not get to the level of completely liking them. But you get what you pay for. Sound is OK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a couple of weeks and everything is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for size and price. Perfect for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my kids play room! Just what we needed

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good tv at the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as nice or fast as more expensive tv’s but works well for a senior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. The tv screen is perfect and works as I expected

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that the TV screen is perfect and that it meets your expectations. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't Waste your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have been buying insignia tvs because the price and quality was amazing. But this insignia fire tv I purchased is the absolute worst TV I've ever bought. The sound is horrible it constantly goes out when changing channels or streaming services. I have to reset this TV so many times for it to work properly it's ridiculous. Everything about this TV is simply geared towards making it easier to use Amazon and it's so irritating. I would highly recommend purchasing the older insignia models because the smart TVs are horrible. I wish I could still return this TV please safe your money and don't buy this tv

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV and Customer Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and within one year a horizontal and vertical line appeared. Called the 1 year manufacturer’s warranty line and within minutes they told me they would replace the tv or I could get the credit amount I paid for the tv so I could buy another of my choice. Fantastic customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, recommended value for money. It is worth more than what I paid.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you find it to be an excellent product and a great value for money.

      If you have any questions or need assistance with your TV, please don't hesitate to reach out. We're here to ensure you continue to enjoy your viewing experience. Thank you for choosing Insignia! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the purchase, I have already installed it and it looks good, the price was very good including the delivery.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're satisfied with your purchase and that the installation went smoothly. It's great to know that the product looks good and that you found the price, including delivery, to be very good. Your satisfaction is important to us, and we appreciate you sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great gaming t v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size television for the money we paid for it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget TV good picture, pretty good sound

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv love the quality have brought 5 tvs so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv during thanksgiving deal and I am happy with the product.

    I would recommend this to a friend