Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4190 reviews
(4,190 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
* Please Read *
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to buy an Insignia TV, but above 42". I have had a 55" Insignia Fire TV for a year and half now and love it and works perfect. We bought a 42" for our bedroom 7 months ago and the screen went out. They claim to have a 1 year warranty but had to wait 9 days for the earliest appt at Best buy for them to tell me that I would have to pay $80 to Insignia to ship it to them just to diagnose it. That's just about 75% of what I spent on it and of course it takes a couple weeks to diagnose. If your TV is 42 in or under, you have to bring it into the store. As well as apparently the smaller and cheaper the TV the cheaper the components inside so getting this brand 42 in or under is not worth it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Happy with product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv during thanksgiving deal and I am happy with the product.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great gaming t v
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size television for the money we paid for it
I would recommend this to a friend Rated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV so easy to use and stream all my favorite shows
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the lovely feedback, DanielleD! We're so glad to hear you're enjoying your Insignia™ Smart Fire TV and that it's making it easy to stream all your favorite shows. It's great to know it's bringing both simplicity and entertainment to your space! Jeth | Insignia Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good budget TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good budget TV good picture, pretty good sound
I would recommend this to a friend Rated 4 out of 5 stars
Great TV and Customer Service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV and within one year a horizontal and vertical line appeared. Called the 1 year manufacturer’s warranty line and within minutes they told me they would replace the tv or I could get the credit amount I paid for the tv so I could buy another of my choice. Fantastic customer service.
I would recommend this to a friendRated 5 out of 5 stars
Computer / laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the best customer service and app very accurate as of 10/15/24!!! Unbelievable deals and black friday is epic
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nicholas,
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's also great to know that you had a positive experience with Best Buy's customer service and app. We hope you continue to find amazing deals and enjoy your new TV! Patricia | Insignia Support
- Pros mentioned:Smart tv
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv love the quality have brought 5 tvs so far
I would recommend this to a friend Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a smaller room easy to assemble base
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a overall good tv, however my power button does not work and the sound randomly doesnt work and I have to unplug and plug it back in
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find the TV overall good. However, we are sorry to learn about the issues with the power button and the sound. We understand how inconvenient it must be to have to unplug and plug it back in to resolve the sound issue. Your experience is important to us, and we are committed to addressing these concerns to ensure your satisfaction. Keith | Insignia Support
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, I usually by Insignia only and always a trusted brand.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VagabondSLO, thank you for your loyalty and positive feedback! We're happy to hear that you trust our brand and that our TV meets your expectations. If you have any other comments or need assistance, please let us know. Patricia | Insignia Support
Rated 5 out of 5 stars
Besttt
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.faster for delivery. Thanks bestbuy. Good products
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, BelindaW! We’re glad the delivery was speedy and the TV hit the mark. Enjoy your new setup!
— Shiela | Insignia Support
Rated 4 out of 5 stars
Good little tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good quality tv at an exceptional price. I would recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! We're thrilled that you're finding your Insignia TV to be a good quality product at an exceptional price. We truly appreciate your recommendation!
Carl | Insignia Products
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and It's absolutely perfect for what I needed it for. The technology is great and customer service was amazing! I love this store!
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for such great customer service. I will definitely be shopping with you in the future.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words, PrestonB! We're delighted to hear that you had a great customer service experience and that you're satisfied with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We look forward to serving you again in the future. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new TV! Ivy | Insignia Support
Rated 5 out of 5 stars
Tv Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a Great Price. Best Buy is my first and last place to go online or in store to purchase electronics.
I would recommend this to a friendRated 5 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had for long but am happy so far. I can't complain.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! We're glad you're happy with it so far and that you have no complaints. We hope it continues to meet your expectations! - Carl | Insignia Products
Rated 3 out of 5 stars
Nuts & Bolts Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic television. You get what you pay for here. It does the nuts and bolts for you. The picture quality is very basic and the built-in media player has trouble with the aspect ration of smart phone videos. You'll need to buy a different media player app to get the videos to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest review, Penny. We’re glad the TV is meeting your basic needs and appreciate your insights on the media player functionality. Your feedback helps us better understand where we can improve and what features matter most to our customers. Tine | Insignia Support
Rated 5 out of 5 stars
Great TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrated seamlessly with the system I’m already using.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NelsonM, thank you for your wonderful review! We're delighted to hear that our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has integrated seamlessly with your existing system. It's always our goal to provide products that enhance your home entertainment experience. We appreciate your feedback and hope you continue to enjoy your TV! Patricia | Insignia Support
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't too sure of the brand but i have no complaints
I would recommend this to a friend

















