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Customer Ratings & Reviews

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Comp. Value: $179.99

Customer reviews

Rating 4.6 out of 5 stars with 4153 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,153 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv during thanksgiving deal and I am happy with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price, but…. :-<

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, for the price, the TV provides sufficient performance. What I found troubling is the Ethernet and HDMI ports were difficult to plug in?!? The placement of these ports are NOT user friendly… We basically had to lay the TV flat and turn it over! More, the picture quality is poor sometimes; suddenly blurry screens and terrible quality when the movie would go to a night scene! YUP.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're glad to hear that you find the TV's performance sufficient for the price. However, we're sorry to learn about the difficulties you've encountered with the Ethernet and HDMI ports, as well as the picture quality issues. Your feedback is important to us, and we'll work on improving our products to address these concerns. If you need further assistance, please don't hesitate to contact our hotline at 1-877-467-4289. We appreciate your patience and support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    JJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed one hour pickup was super convenient and within an hour and a half I had a new tv on my wall

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that the one-hour pickup service was super convenient for you. It’s great to know that you had your new TV up on the wall within an hour and a half. Your satisfaction is our priority, and we’re glad we could meet your expectations. Enjoy your new TV! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart TVs can be too smart at times, but this TV works well for my mom who only needs to watch cable. The TV remembers the cable input (HDMI port) that was being watched and ask if you want it to be the default when you turn on the TV. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy products and great customer service keep up the great work.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! It's wonderful to hear that you're enjoying your Insignia 42" Class F20 Series LED Full HD Smart Fire TV! This model is praised for its excellent picture quality, affordability, and easy setup. Many users find it to be a great value for the price, making it a popular choice for a budget-friendly smart TV. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia more like inSICKnia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our bedroom because the Vizio we had before would never get a steady wifi connection even though it was pretty much brand new and only used a handful of times in a year. This has not had any issue at all and load fast. My wife says all in all it’s pretty dope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 42" Smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv and buying it on line and doing curbside pickup was very easy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that you love your new TV and that the online purchase and curbside pickup process was smooth and convenient for you. Your satisfaction is our priority, and we're glad we could make your shopping experience enjoyable.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my dad this tv for Christmas to hang up in the garage, so excited to give it to him!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for choosing the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're excited to give it to your dad for Christmas. It's a great choice for the garage, and we hope it brings many hours of enjoyment. If you have any questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, but one the stands screw holes stripped out due to the manufacturer pre drills weren’t done properly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you found the deal good. We apologize for the issue with the stand's screw holes and appreciate you bringing this to our attention. Your input is valuable as we strive to improve our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandsons room and he just loves it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your grandson loves the product. Your satisfaction and his enjoyment mean a lot to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Color Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the color quality of the screen. Dark movies are very visible in daylight

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you enjoy the color quality and that dark movies are clearly visible even in daylight. Your satisfaction is our priority. If you have any further comments or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great beginner friendly tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice beginner friendly Tv. Pretty lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for great bargain! Purchased for my daughter and she loves it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is a great bargain and that your daughter loves it. If you have any more thoughts or need further assistance, feel free to reach out. Enjoy the new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever gotten I’ve been coming to this Best Buy for a long time always greeted and always nice staff always find what I need

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Insignia™ - 42" Class F20 Series LED Full HD Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall value and quality Insignia Fire TV. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still works after 6 months . That’s a plus in my book

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is still working well after 6 months. It's great to know that it has met your expectations and continues to be a reliable part of your entertainment setup.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Got for my son and he loves it. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast order fulfillment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the tv online that morning before the store opened and I was waiting outside and as soon as the doors opened I went inside and my tv was ready for me to pick up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Size and Right Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just the right size for a child's room or a guest room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is the perfect size for a child's room or a guest room. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Aesome buy! Great Price, great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nt time to purchase Insignia and I do like it very much! I'm a total A/V guy and I like the 3.5 jack output and specially the Digital output. Highly recommended!

    I would recommend this to a friend