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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,190 reviews
  • Rated 5 out of 5 stars

    Fast order fulfillment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the tv online that morning before the store opened and I was waiting outside and as soon as the doors opened I went inside and my tv was ready for me to pick up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, and it comes with no indent and safe box

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, NelsonY! We're pleased to hear that you had a positive experience with the fast shipping and safe packaging of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. If you have any other feedback or need assistance, feel free to reach out!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Aesome buy! Great Price, great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nt time to purchase Insignia and I do like it very much! I'm a total A/V guy and I like the 3.5 jack output and specially the Digital output. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed one hour pickup was super convenient and within an hour and a half I had a new tv on my wall

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that the one-hour pickup service was super convenient for you. It’s great to know that you had your new TV up on the wall within an hour and a half. Your satisfaction is our priority, and we’re glad we could meet your expectations. Enjoy your new TV! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Apt description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as described. The son likes it, and it does what he watns it to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear the product met expectations and that your son is happy with it. It's always great when something works just as needed.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, recommended value for money. It is worth more than what I paid.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you find it to be an excellent product and a great value for money.

      If you have any questions or need assistance with your TV, please don't hesitate to reach out. We're here to ensure you continue to enjoy your viewing experience. Thank you for choosing Insignia! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the television is quality but can be at a Moore reasonable price. It’s not It’s on not as quality then I thought it will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever gotten I’ve been coming to this Best Buy for a long time always greeted and always nice staff always find what I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price, but…. :-<

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, for the price, the TV provides sufficient performance. What I found troubling is the Ethernet and HDMI ports were difficult to plug in?!? The placement of these ports are NOT user friendly… We basically had to lay the TV flat and turn it over! More, the picture quality is poor sometimes; suddenly blurry screens and terrible quality when the movie would go to a night scene! YUP.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're glad to hear that you find the TV's performance sufficient for the price. However, we're sorry to learn about the difficulties you've encountered with the Ethernet and HDMI ports, as well as the picture quality issues. Your feedback is important to us, and we'll work on improving our products to address these concerns. If you need further assistance, please don't hesitate to contact our hotline at 1-877-467-4289. We appreciate your patience and support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great firetv and good delivery and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2ndidetical tv I have purchased and again perfect results. Easy to assemble . Firetv so easily transferred all streaming apps. Excellent delivery. Wwell packed and deliovered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. The tv screen is perfect and works as I expected

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that the TV screen is perfect and that it meets your expectations. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv is perfect for my and my family’s

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ShirlyCoronado! We're thrilled to hear that you and your family are enjoying your new Insignia Smart Fire TV. If you have any questions or need further assistance, feel free to reach out. Happy watching!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decently cheap smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the kiddo a new tv and this worked perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DC6777, for your review! We’re happy to hear that the 42” Smart Fire TV was the perfect choice for your kiddo. It’s always great when a product fits the need perfectly. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good, but has its flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good. It can be slow sometimes especially if you want to do play games on it (yes you can download games on it). Also, I recommend buying a usb if you are planning on downloading a ton of apps. The main reason why it is 3 starts is because at first it had this huge white line on the top of it which was most likely due to the frame not being put on correctly. But after a day, it fixed by its self so there was no repair needed. Overall this TV is good if you just want to have it in a bedroom or gaming room. 3.5/5 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV BEAUTIFUL IMAGES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these a month a part. It has all the apps you may need, and you are able to add the ones that you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! We had to replace an old one we had for a decade and didn't really want to. But, once we got it we realized it was DEFINITELY worth the money! Now, we consider it an investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my dad this tv for Christmas to hang up in the garage, so excited to give it to him!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for choosing the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're excited to give it to your dad for Christmas. It's a great choice for the garage, and we hope it brings many hours of enjoyment. If you have any questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Kudos on inexpensive FHD LED TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FireTV implementation on this F20 Series Insignia is exemplary and much better than any of our current stand-alone HDMI units on Samsung TVs. Kudos!!! Audio on the Back-fire Speakers is about par but Video much better than expected. Overall, not a bad job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, but one the stands screw holes stripped out due to the manufacturer pre drills weren’t done properly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you found the deal good. We apologize for the issue with the stand's screw holes and appreciate you bringing this to our attention. Your input is valuable as we strive to improve our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy products and great customer service keep up the great work.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! It's wonderful to hear that you're enjoying your Insignia 42" Class F20 Series LED Full HD Smart Fire TV! This model is praised for its excellent picture quality, affordability, and easy setup. Many users find it to be a great value for the price, making it a popular choice for a budget-friendly smart TV. |Angelica| Insignia Products| BBY-ExBrand_Insignia