Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4153 reviews
(4,153 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great tv, great price!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv as a replacement for an older model that stopped working.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear, JackieSarasota! The Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is indeed a great choice, especially as a replacement. With its 1080p Full HD resolution, built-in Fire TV, and Alexa voice control, it offers a fantastic viewing experience.
If you have any questions about its features or need tips on getting the most out of your new TV, feel free to ask. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Great Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Christmas present and my son absolutely loves it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that your son absolutely loves the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that it made a great Christmas present and brought joy to your family.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Love the FireTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I didn't have to purchase anything to watch the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobinR,
Thank you for your great review of our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you love the convenience of not needing to purchase anything extra to enjoy your TV.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Cons mentioned:Speed
Rated 3 out of 5 stars
Ok. Affordable but just okay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for little under a year. It’s running unbelievably slow and the apps do not work as they should. It’s barely been used.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! I appreciate your honesty.
It’s unfortunate that you’ve experienced slow performance and app issues with the TV. While the F20 Series offers affordability, it seems there might be room for improvement in terms of responsiveness and app functionality. If you haven’t already, consider checking for software updates or optimizing your network connection to see if that helps.
Remember, every product has its trade-offs, and I’m glad you’ve highlighted both the pros and cons. If you ever need assistance or have further questions, feel free to reach out. Here’s to better viewing experiences ahead!
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Rated 5 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely Love this computer for my college aged daughter.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you love the computer for your college-aged daughter. Your satisfaction is our top priority!
- Carl | Insignia Products
Rated 5 out of 5 stars
good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the first time experience with smart TV. My only complaint is the weird colors in some channels but it may be the channels and not the unit
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quality TV! Love it so far! It has great visuals and sound, and for the price, you can’t beat it.
I would recommend this to a friendRated 5 out of 5 stars
Well, worth the try.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were not disappointed! After getting information about the unit and double checking the cost, we thought it good investment.
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutamente great deal y el delivery free next day
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback! We’re thrilled to hear that you found the deal to be absolutely great and enjoyed the free next-day delivery. Your satisfaction is our top priority, and we’re glad to have met your expectations. Keith | Insignia Product
- Cons mentioned:Remote control
Rated 3 out of 5 stars
Yep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh. It’s okay. The brightness is wonky. The display itself sorta seems quite pixelated at times. The remote has this awkward delay with the clicks. It’s alright though. It’s functional overall.
No, I would not recommend this to a friend Rated 5 out of 5 stars
My body.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am fully satisfied with the performance of this tv.My
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you're fully satisfied with its performance. Your satisfaction is our top priority. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
Rated 4 out of 5 stars
Good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this TV has been great. The only issue I have is with the remote, which is very sensitive.
I would recommend this to a friendRated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this Tv has been amazing experience for my gaming Netflix bench watching. I am very interested in buying this brand tv again in a bigger size such a 75 inch tv.
I would recommend this to a friendRated 5 out of 5 stars
My everyday comfort
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visuals are sharp and great resolution. I love this TV and I'll always be grateful with the person at the store who worked with me and gave me fair price
I would recommend this to a friendRated 4 out of 5 stars
Solid tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality tv. Had an issue hd movies in hd from flashdrive but videos are crisp&sharp via cable or antenna. Why does hd movies (1080p) have video quality like analog when played via the usb port?
I would recommend this to a friendRated 5 out of 5 stars
Positive Experience and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, good value! Delivered quickly and I always have a good experience with Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. The picture is clear and have had no issues.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MattN, for your positive review! We're thrilled to hear that you love your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's fantastic to know that the picture quality is clear and that you've had no issues. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV!
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, easy setup and operation. Easily syncs to amazon account.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmberP! Thank you for your feedback! We're glad to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the setup and operation were easy and that it syncs effortlessly with your Amazon account. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Insignia
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the insignia TVs they last very long times oldest one is 19 years old
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you love Insignia TVs and that your oldest one has lasted 19 years. It’s fantastic to know that our products have been reliable for you over such a long time. We appreciate your loyalty and hope you continue to enjoy our TVs for many more years to come! Keith | Insignia Support
- Cons mentioned:Remote control
Rated 3 out of 5 stars
Worse tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv once shuts off doesn’t turn back on have to unplug the cord then turns back on. Troubleshooting the remote and it appears that these tvs are just detected.
No, I would not recommend this to a friend

















