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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,159 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV bought for Christmas gift for my grandson. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GERAT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great, they were nice and the delivery was on time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and that your delivery arrived on time. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    wabbly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screws didn't fit properly; that's all i have to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the first time experience with smart TV. My only complaint is the weird colors in some channels but it may be the channels and not the unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. Affordable but just okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for little under a year. It’s running unbelievably slow and the apps do not work as they should. It’s barely been used.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! I appreciate your honesty.

      It’s unfortunate that you’ve experienced slow performance and app issues with the TV. While the F20 Series offers affordability, it seems there might be room for improvement in terms of responsiveness and app functionality. If you haven’t already, consider checking for software updates or optimizing your network connection to see if that helps.

      Remember, every product has its trade-offs, and I’m glad you’ve highlighted both the pros and cons. If you ever need assistance or have further questions, feel free to reach out. Here’s to better viewing experiences ahead!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a year now. No issues. Works great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chetan,

      Thank you for your great review! We're delighted to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has been working perfectly for you over the past year. Your feedback is greatly appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Yep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. It’s okay. The brightness is wonky. The display itself sorta seems quite pixelated at times. The remote has this awkward delay with the clicks. It’s alright though. It’s functional overall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    42 inch insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price and very quick shipping.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're pleased with the quality and price of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV, and that the shipping was quick. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great tv, great price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv as a replacement for an older model that stopped working.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear, JackieSarasota! The Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is indeed a great choice, especially as a replacement. With its 1080p Full HD resolution, built-in Fire TV, and Alexa voice control, it offers a fantastic viewing experience.

      If you have any questions about its features or need tips on getting the most out of your new TV, feel free to ask. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Well, worth the try.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not disappointed! After getting information about the unit and double checking the cost, we thought it good investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia 42 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 24 months tv color has gone from normal to washed out very yellow tones that make it not worth watching g

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My everyday comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuals are sharp and great resolution. I love this TV and I'll always be grateful with the person at the store who worked with me and gave me fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the FireTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I didn't have to purchase anything to watch the TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RobinR,

      Thank you for your great review of our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you love the convenience of not needing to purchase anything extra to enjoy your TV.

      If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quality TV! Love it so far! It has great visuals and sound, and for the price, you can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Tv has been amazing experience for my gaming Netflix bench watching. I am very interested in buying this brand tv again in a bigger size such a 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present and my son absolutely loves it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that your son absolutely loves the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that it made a great Christmas present and brought joy to your family.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love this computer for my college aged daughter.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you love the computer for your college-aged daughter. Your satisfaction is our top priority!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutamente great deal y el delivery free next day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you found the deal to be absolutely great and enjoyed the free next-day delivery. Your satisfaction is our top priority, and we’re glad to have met your expectations. Keith | Insignia Product BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Quit working randomly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 of these TVs randomly stop working. Switched to Vizio.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv. Had an issue hd movies in hd from flashdrive but videos are crisp&sharp via cable or antenna. Why does hd movies (1080p) have video quality like analog when played via the usb port?

    I would recommend this to a friend