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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,190 reviews
  • Rated 5 out of 5 stars

    Shop at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best tv I ever wanted and I will tell my friends and family members about this tv I got from Best Buy thanks for the great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 42" Smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv and buying it on line and doing curbside pickup was very easy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that you love your new TV and that the online purchase and curbside pickup process was smooth and convenient for you. Your satisfaction is our priority, and we're glad we could make your shopping experience enjoyable.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good TV - Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. The remote is easy to use. A good TV for the price. The pickup process was very easy and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randall Powers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with the first one I received due to a manufacturing defect. A connection had not been properly installed. I returned the item and was very satisfied that the transaction went very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the color quality of the screen. Dark movies are very visible in daylight

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you enjoy the color quality and that dark movies are clearly visible even in daylight. Your satisfaction is our priority. If you have any further comments or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Insignia fire tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV good overall. Cannot operate with Fire system. Keeps going to setup over and over after originally done. Had to go to another system through plug in port. Now works fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Bluetooth capability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that the Bluetooth doesn't connect directly to my headphones. So, two people can't listen at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it has a built in fire stick. At first I didn’t understand why it’s called a fire stick TV but now I know. Good value for my money love it

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Yep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. It’s okay. The brightness is wonky. The display itself sorta seems quite pixelated at times. The remote has this awkward delay with the clicks. It’s alright though. It’s functional overall.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good buy and solid TV 4.5/5 Stars.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV all around. Does have a slight tendency to lose Wi-Fi reception. It's very minimal but noticeable at the same time. I'll give it a solid 4.5 out of 5. Definitely goodbye though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for great bargain! Purchased for my daughter and she loves it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is a great bargain and that your daughter loves it. If you have any more thoughts or need further assistance, feel free to reach out. Enjoy the new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very impressived

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a first tv, for boyfriend. I usually purchase Samsung tvs but this is one he wanted. I actually love all the features and you can use your phone as a remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My everyday comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuals are sharp and great resolution. I love this TV and I'll always be grateful with the person at the store who worked with me and gave me fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandsons room and he just loves it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your grandson loves the product. Your satisfaction and his enjoyment mean a lot to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, we put it in our Gazebo at our camper. Internet connected allows us to watch alot of shows and sports not on local cable,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JoelJMK, we're glad to hear that you're enjoying your Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV in your Gazebo! It's great to know that the internet connectivity is opening up a world of entertainment options for you, from shows to sports. If you ever have any questions or need assistance, feel free to reach out. Happy viewing! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mid-range TV with good color balance, brightness, and a smooth/fast interface with remote. Nice for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Size and Right Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just the right size for a child's room or a guest room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is the perfect size for a child's room or a guest room. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still works after 6 months . That’s a plus in my book

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is still working well after 6 months. It's great to know that it has met your expectations and continues to be a reliable part of your entertainment setup.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these tvs I have purchased 2 of them my daughter is getting a house I am going to purchase her one as a gift it's her 1st home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , bought 2 for my daughter room and guest room , perfect has all the streaming service alll u do is log in and you good to go

    I would recommend this to a friend