Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4153 reviews
(4,153 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Value for price, comparable to the costly tvs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and fast. Ive had other smart TVs in the past buffer and load/switch apps very slowly, this one has had no problems. Nice remote as well
I would recommend this to a friendRated 5 out of 5 stars
New T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy to install on the wall, and looks good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you found it to be a good price, easy to install on the wall, and that it looks good. Patricia | Insignia Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy! Great deals and fast delivery great quality tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you love Best Buy and are happy with the great deals, fast delivery, and the quality of your TV. Your satisfaction is very important to us.
- Carl | Insignia Products
Rated 5 out of 5 stars
FireTv for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, firetv OS is good! We like it because it makes it easy to sync with our apps.
I would recommend this to a friendRated 5 out of 5 stars
Insignia TV purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love insignia tv’s. This is my 3rd insignia tv I buy, I can never go wrong with this brand. Very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television stays on a minimum of 16 hours a day, everyday and hasn't had a glitch.
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv back in December of 2024. It's May of 2025 and it's already gone out. The repair process is very difficult to navigate. My appointment was canceled by the technician and pushed out for a week. When I inquired about just getting a replacement due the ageof the unit, I was denied. I would not buy this brand ever again and probably will not shop with Best Buy either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BenitaL, for taking the time to share your experience with the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We’re truly sorry to hear about the issues you've encountered with the product and the challenges faced during the repair process. Your feedback is very important to us, and we understand how frustrating this situation must have been. We appreciate you bringing this to our attention as it helps us work toward improving both our products and support services. Tine | Insignia Support
Rated 5 out of 5 stars
Good tv for someone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv . Great for streaming . Have to have Amazon prime for it to wrk properly . It has Luna on it to play games on the tv.
I would recommend this to a friendRated 5 out of 5 stars
Tv's
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well brought for the children's room.. video game is the perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that the product works well in your children’s room and that it enhances their video game experience. Your satisfaction is our priority, and we’re glad to know that the product meets your expectations. If you have any other comments or need further assistance, feel free to reach out!
Keith | Insignia Support
Rated 5 out of 5 stars
Nice T.V
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice T.V my son likes the remote because he only 7 and he can talk to the remote. I heard him say skip add lol and it did. He say mommy I love my new t.v. It also have built in games.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for a Lower Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my sons room. It was perfect ! I love that it has the built in firestick.
I would recommend this to a friendRated 5 out of 5 stars
Love my TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Insignia tv that I've purchased from Best Buy. Varying sizes and models. I'm extremely pleased with all 3. I've recommended the brand to family members.
I would recommend this to a friendRated 5 out of 5 stars
Insignia firebtv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire tv is a great gift since gaming using it is much easier
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that you're enjoying your Fire TV! It's great to know that it makes gaming easier and is a fantastic gift. Thanks for sharing your positive feedback! If you have any other thoughts or questions, feel free to let us know.
Keith | Insignia Support
Rated 5 out of 5 stars
Good i love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap and weight not heavy. I love this one. Good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you love the TV and find it lightweight and affordable. Your satisfaction is important to us, and we appreciate you sharing your positive experience.
- Carl | Insignia Products
Rated 5 out of 5 stars
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Excellent product. Works as specified. Clear screen and video
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, FrankZ! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it meets your expectations with its clear screen and video quality. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other comments or suggestions, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandson and he loves it. Perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to hear that your grandson loves it and that it meets your expectations. If you have any additional feedback or need assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
So so...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give a 3 because I had to replace 1st one with another after only 5 months due to a batch made with faulty screens. I like the tv itself but I am a little worried as to how long this one will last. Lastly, if you plan on getting one of these PLEASE PLEASE purchase the extended warranty!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Richfield76, for your honest review. We're sorry to hear about the issues you experienced with the first TV. It's understandable to feel concerned about the longevity of the replacement. We appreciate your recommendation regarding the extended warranty and hope this TV performs well for you. If you encounter any further issues, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Insignia™! Ivy | Insignia Support
Rated 5 out of 5 stars
Best Tv Ever Had
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv the best tv I ever had. The color contrast everything is excellent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Gump, for your fantastic review! We’re thrilled to hear that you love your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it’s the best TV you’ve ever had. It’s wonderful to know that you’re impressed with the color contrast and overall excellence. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Rated 4 out of 5 stars
Beautiful tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv last very long it was for my kids room love Roku tvs
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback! We're delighted to hear that the TV has been a reliable choice for your kids' room and that you love Roku TVs. Your satisfaction is our priority, and we're glad to know our product meets your needs. Keith | Insignia Support
Rated 4 out of 5 stars
Not enough app memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built in memory for apps on the built in Fire portion is small and adding an external drive is almost a must, but not easy to dictate which apps are on the built in memory verses the external memory. If not for that the TV is good.
I would recommend this to a friend

















