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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,190 reviews
  • Rated 3 out of 5 stars

    Ok. Affordable but just okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for little under a year. It’s running unbelievably slow and the apps do not work as they should. It’s barely been used.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! I appreciate your honesty.

      It’s unfortunate that you’ve experienced slow performance and app issues with the TV. While the F20 Series offers affordability, it seems there might be room for improvement in terms of responsiveness and app functionality. If you haven’t already, consider checking for software updates or optimizing your network connection to see if that helps.

      Remember, every product has its trade-offs, and I’m glad you’ve highlighted both the pros and cons. If you ever need assistance or have further questions, feel free to reach out. Here’s to better viewing experiences ahead!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the first time experience with smart TV. My only complaint is the weird colors in some channels but it may be the channels and not the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 42 " LED TV F20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an affordable LED flat screen Firetv. This is the one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia 42" F20 Series LED TV. We are thrilled to hear that you find our product to be an affordable and quality option for a flat-screen Fire TV.

      At Insignia, we strive to deliver exceptional value and performance in all of our products, and it’s rewarding to know that we have met your expectations. Your satisfaction is our priority, and we appreciate your support.

      If you have any further comments or suggestions, please don't hesitate to reach out. We hope you continue to enjoy your Insignia TV! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Tv has been amazing experience for my gaming Netflix bench watching. I am very interested in buying this brand tv again in a bigger size such a 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy costumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great television to watch in your bedroom at home.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that you find the television great for watching in your bedroom at home. Your comments help us understand what we are doing well and where we can make enhancements. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Solid tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv. Had an issue hd movies in hd from flashdrive but videos are crisp&sharp via cable or antenna. Why does hd movies (1080p) have video quality like analog when played via the usb port?

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Worse tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv once shuts off doesn’t turn back on have to unplug the cord then turns back on. Troubleshooting the remote and it appears that these tvs are just detected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, perfect for a small gaming room for a kids.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nick! Thank you for your feedback! We're thrilled to hear that the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV is working perfectly for you. It's great to know that the graphics are impressive and that it's a perfect fit for your kids' gaming room. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Well, worth the try.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not disappointed! After getting information about the unit and double checking the cost, we thought it good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Shipped quickly and works well. Like that the fire tv is built in.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying the TV and that it shipped quickly and works well. It's great to know that you appreciate the built-in Fire TV feature.

      If you have any other comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Thank you again for choosing our product! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Small office tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, ok, ok ok ok ok ok ok to many characters, know what i mean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quality TV! Love it so far! It has great visuals and sound, and for the price, you can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for price, comparable to the costly tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and fast. Ive had other smart TVs in the past buffer and load/switch apps very slowly, this one has had no problems. Nice remote as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice T.V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice T.V my son likes the remote because he only 7 and he can talk to the remote. I heard him say skip add lol and it did. He say mommy I love my new t.v. It also have built in games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GERAT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great, they were nice and the delivery was on time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and that your delivery arrived on time. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love my TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Insignia tv that I've purchased from Best Buy. Varying sizes and models. I'm extremely pleased with all 3. I've recommended the brand to family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough app memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in memory for apps on the built in Fire portion is small and adding an external drive is almost a must, but not easy to dictate which apps are on the built in memory verses the external memory. If not for that the TV is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutamente great deal y el delivery free next day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you found the deal to be absolutely great and enjoyed the free next-day delivery. Your satisfaction is our top priority, and we’re glad to have met your expectations. Keith | Insignia Product BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV bought for Christmas gift for my grandson. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, great price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv as a replacement for an older model that stopped working.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear, JackieSarasota! The Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is indeed a great choice, especially as a replacement. With its 1080p Full HD resolution, built-in Fire TV, and Alexa voice control, it offers a fantastic viewing experience.

      If you have any questions about its features or need tips on getting the most out of your new TV, feel free to ask. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia