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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,159 reviews
  • Rated 5 out of 5 stars

    Insignia firebtv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire tv is a great gift since gaming using it is much easier

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're glad to hear that you're enjoying your Fire TV! It's great to know that it makes gaming easier and is a fantastic gift. Thanks for sharing your positive feedback! If you have any other thoughts or questions, feel free to let us know.


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good i love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and weight not heavy. I love this one. Good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you love the TV and find it lightweight and affordable. Your satisfaction is important to us, and we appreciate you sharing your positive experience.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the tv back in December of 2024. It's May of 2025 and it's already gone out. The repair process is very difficult to navigate. My appointment was canceled by the technician and pushed out for a week. When I inquired about just getting a replacement due the ageof the unit, I was denied. I would not buy this brand ever again and probably will not shop with Best Buy either.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BenitaL, for taking the time to share your experience with the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We’re truly sorry to hear about the issues you've encountered with the product and the challenges faced during the repair process. Your feedback is very important to us, and we understand how frustrating this situation must have been. We appreciate you bringing this to our attention as it helps us work toward improving both our products and support services. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my daughters for Christmas and they loved them. Works right out the box all apps and came with 3 months of free services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv Ever Had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the best tv I ever had. The color contrast everything is excellent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Gump, for your fantastic review! We’re thrilled to hear that you love your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it’s the best TV you’ve ever had. It’s wonderful to know that you’re impressed with the color contrast and overall excellence. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Porch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV picture was great outside on the covered porch. The sunlight did not effect the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent TV for an insanely low price. Is it the brightest? No. Is it the thinest? No. But for this price, it's a bargain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give a 3 because I had to replace 1st one with another after only 5 months due to a batch made with faulty screens. I like the tv itself but I am a little worried as to how long this one will last. Lastly, if you plan on getting one of these PLEASE PLEASE purchase the extended warranty!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Richfield76, for your honest review. We're sorry to hear about the issues you experienced with the first TV. It's understandable to feel concerned about the longevity of the replacement. We appreciate your recommendation regarding the extended warranty and hope this TV performs well for you. If you encounter any further issues, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Doesn't Support HDR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying my first fire tv. This smart tv was on sale and was pretty affordable. I don't have a lot of experience with smart HD TVs, but I don't think this one supports HDR. My connected to my laptop, it says HDR is not supported. 42" is a nice size, but it's not huge. More for a bedroom or a small space still. Not really for a large living room wall. The TV has a lot of features and I'm still navigating all the things you can do with this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv last very long it was for my kids room love Roku tvs

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We're delighted to hear that the TV has been a reliable choice for your kids' room and that you love Roku TVs. Your satisfaction is our priority, and we're glad to know our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Perfect Guest Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great for guest bedrooms. Requires only one remote, no need for a cable box or an additional fire stick. Video quality is good, reliable works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! I love it!! Looks amazing where I put on my bed,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MiriamB,

      Thank you for sharing your excitement! We're thrilled to hear that you love your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it looks amazing in your bedroom. Your satisfaction means a lot to us. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    well my grandma loves it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my grandma's birthday, and she must love it, she doesn't ever wanna leave her bed any more #novelas

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's heartwarming to hear that your grandma is enjoying her new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Making her happy on her birthday must have been such a rewarding experience. It sounds like her new TV has truly become a cherished addition to her daily routine. Thank you for sharing this delightful experience with us! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for my spare bedroom. Would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the TV is a great fit for your spare bedroom. Your recommendation means a lot to us. We hope it continues to serve you well!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Priced right and easy to set up. I like shopping at Best Buy =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the price. Picture quality could be a little brighter but for the price I say it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Was not as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV had a great picture but no sound. I had to take it back and exchange it. Also upgraded to the next model at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the technology that’s is included.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're thrilled to hear that you're enjoying the product and the technology it includes. If you have any further comments or need assistance in the future, feel free to reach out.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a tv. Looks like a tv, plays like a tv, sounds exactly like a tv. Highly recommend for those looking for a tv.

    I would recommend this to a friend