Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 42" Class F20 Series LED Full HD Smart Fire TV, particularly regarding its picture quality, reasonable price, and ease of use. Many appreciate its smart TV functionality and suitable size. However, some customers have reported issues with the remote control, performance, volume, and connectivity.
This summary was generated by AI based on customer reviews.
Communication needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the TV, sales screen showed one day available. Received an email stating a postponement, ten days later it finally arrived at store. Checked on ordering thru another store, one day available, not true. Followed thru and then advised, nine day delivery time. So messed up!
I would recommend this to a friendGreat graphics and functionality for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are so much better than my older flat screen tv. And it really recognizes when a game console is plugged in and it connects to the internet too. My older flat screen was pre smart TV era
I would recommend this to a friendCrummy quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on thi TV is horrendous. I am not particularly picky, especially for what is essentially a guest TV. But it sounds so tinny! It has to be turned up ridiculously loud to even begin to hear dialog. I have had this for a few years with very little use an recently have had guests. Now it fails to turn on unless you disconnect the power a few times. Im looking for a new spare and will not buy this brand again.
No, I would not recommend this to a friendGood Tv for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but seems a bit low contrast on regular settings
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We appreciate your comments regarding the contrast on regular settings. Your input is valuable to us as we strive to improve our products and ensure they meet your expectations. We will take your feedback into consideration and work towards enhancing the contrast settings to provide a better viewing experience. Your satisfaction is important to us, and we are committed to making continuous improvements based on customer feedback. Thank you for helping us improve our products. Keith | Insignia Support
Good tv for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Connected to wifi easily. Sob fat no issue.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's great to hear that the **Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV** is working well for you! Easy Wi-Fi connectivity is definitely a plus. If you have any questions or need tips on getting the most out of your TV, feel free to ask! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Definitely a best of everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products at great prices. Thanks for the awesome customer service at the store.
I would recommend this to a friendTV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product and price with fire tv included or integrated
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RogelioM,
Thank you for your review! We’re delighted to hear that you’re enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that you’re pleased with both the product and the price, especially with the Fire TV integration. If you have any other experiences or tips to share, we’d love to hear them! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Perfect tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable product and highly recommend buying it
I would recommend this to a friendInsignia 42". class f20 smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at the great performance vs cost. This smart TV does everything i need. Exceelent product.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv my daughter loves it, it’s perfect for her room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We’re delighted to hear that you’re enjoying the Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. It sounds like the perfect addition to your bedroom for those cozy movie nights. Your satisfaction is important to us. Happy watching! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great quality and easy to get local BB store
I would recommend this to a friendElectronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever! Multiple selections, variety of channels and cool view
I would recommend this to a friendLasted only a year and a half.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV at the end of July 2024. It does not get used on a daily basis but rather once a week or so . Today, October 29, 2025 the screen has partialy gone out. Nothing hs changed . Not placement (it's mounted) not outlet, not wifi: nothing. It was good while it lasted but a year and a half being used only once or twice a week for no more than an hour at a time is worthless. Too bad because Insignia is usually a good private product line for Best Buy.
No, I would not recommend this to a friendGood bargain tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little smart tv for a good price, it has lots of apps available.
I would recommend this to a friendTrplace television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade to a smart television. Sales associate took the time to get me the best deal. Always get treated like family at Best Buy. Thank you!
I would recommend this to a friendA great TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4th FireTV I've bought (for myself and as gifts) and every one of them has lived up to my expectations and have performed as expected.
I would recommend this to a friendSuper service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In and out of the store in ten minutes. Item loaded in my car without even asking for that.
I would recommend this to a friendThis is a good enough TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contrast levels are less than desired but it's a fun TV for the price. With Alexa built in, it provides enough entertainment for it's budget. Great for a dorm or a single person looking for something basic.
I would recommend this to a friendBuffering issues and apps don't open...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great at first, but no matter what I do, I can't get YouTube to work well. Our internet is not the issue, and no other device has any issues with YouTube. The sound is constantly buffering. The videos run fine, but the sound is terrible. I have factory reset the TV. Uninstalled and reinenstalled. They TV randomly turns off during shows and movies. Apps like Paramount and Philo will not load and it just goes back to the home screen. I am not even sure how to fix this. Based on all of this, I would avoid this TV.
No, I would not recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sons love it for gaming! We also watch it in the office, where we set it up.
I would recommend this to a friend
