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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4153 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,153 reviews
  • Rated 5 out of 5 stars

    Porch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV picture was great outside on the covered porch. The sunlight did not effect the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my daughters for Christmas and they loved them. Works right out the box all apps and came with 3 months of free services.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent TV for an insanely low price. Is it the brightest? No. Is it the thinest? No. But for this price, it's a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! I love it!! Looks amazing where I put on my bed,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MiriamB,

      Thank you for sharing your excitement! We're thrilled to hear that you love your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it looks amazing in your bedroom. Your satisfaction means a lot to us. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    disconnects often and takes 30 min to work again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly having issues with this TV. It frequently disconnects from the remote and won’t reconnect until I go through a 30+ minute restart process, which I have to google every time. I’ve tried factory resets, software updates, new batteries, using a different wall plug, trying a surge protector, using my phone as a remote. And this issue persists. It’s an awful bother - don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Support HDR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying my first fire tv. This smart tv was on sale and was pretty affordable. I don't have a lot of experience with smart HD TVs, but I don't think this one supports HDR. My connected to my laptop, it says HDR is not supported. 42" is a nice size, but it's not huge. More for a bedroom or a small space still. Not really for a large living room wall. The TV has a lot of features and I'm still navigating all the things you can do with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for my spare bedroom. Would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the TV is a great fit for your spare bedroom. Your recommendation means a lot to us. We hope it continues to serve you well!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the technology that’s is included.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're thrilled to hear that you're enjoying the product and the technology it includes. If you have any further comments or need assistance in the future, feel free to reach out.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Perfect Guest Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great for guest bedrooms. Requires only one remote, no need for a cable box or an additional fire stick. Video quality is good, reliable works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Priced right and easy to set up. I like shopping at Best Buy =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well my grandma loves it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my grandma's birthday, and she must love it, she doesn't ever wanna leave her bed any more #novelas

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's heartwarming to hear that your grandma is enjoying her new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Making her happy on her birthday must have been such a rewarding experience. It sounds like her new TV has truly become a cherished addition to her daily routine. Thank you for sharing this delightful experience with us! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the price. Picture quality could be a little brighter but for the price I say it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Was not as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV had a great picture but no sound. I had to take it back and exchange it. Also upgraded to the next model at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a tv. Looks like a tv, plays like a tv, sounds exactly like a tv. Highly recommend for those looking for a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations. Very nice features. I did not use free trials as I was able to connect to all my apps with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and works seamlessly with my WiFi to offer great apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Just plug it in- get on your WiFi and are able to download and watch all my streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a birthday gift for my daughter she saya she.loves the tv how the fire tv has a firestocm rememote and she doesnt have to switch between her gamesystem and tv now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, great price and great service! Will be coming back to buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    42 inch Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good product Twice glad with purchase from Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We’re thrilled to hear that you’ve had positive experiences with both our service and products. Your satisfaction is our top priority, and it’s wonderful to know that you’re twice as glad with your purchases from Best Buy. If you have any other feedback or need assistance, please don’t hesitate to reach out. We’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia