Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Great graphics and functionality for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are so much better than my older flat screen tv. And it really recognizes when a game console is plugged in and it connects to the internet too. My older flat screen was pre smart TV era
I would recommend this to a friendPerfect Guest Bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works great for guest bedrooms. Requires only one remote, no need for a cable box or an additional fire stick. Video quality is good, reliable works great.
I would recommend this to a friendGreat TV for a Lower Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my sons room. It was perfect ! I love that it has the built in firestick.
I would recommend this to a friendSeems to have issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy with poor audio control with this item. Also less than a month of operation I was commanded to do an update? After the update, seems I had limited control compared to before the update.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Was not as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had a great picture but no sound. I had to take it back and exchange it. Also upgraded to the next model at the same time.
No, I would not recommend this to a friend Birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a birthday gift for my daughter she saya she.loves the tv how the fire tv has a firestocm rememote and she doesnt have to switch between her gamesystem and tv now
I would recommend this to a friend- Pros mentioned:Smart tv
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv with good, but not great, clarity for a 42" tv. I base this on having owned the insignia 39" that I had to replace. Otherwise, so far, so good.
No, I would not recommend this to a friend Porch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV picture was great outside on the covered porch. The sunlight did not effect the picture quality.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy! Great deals and fast delivery great quality tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you love Best Buy and are happy with the great deals, fast delivery, and the quality of your TV. Your satisfaction is very important to us.
- Carl | Insignia Products
Tv's
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well brought for the children's room.. video game is the perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that the product works well in your children’s room and that it enhances their video game experience. Your satisfaction is our priority, and we’re glad to know that the product meets your expectations. If you have any other comments or need further assistance, feel free to reach out!
Keith | Insignia Support
New T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy to install on the wall, and looks good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you found it to be a good price, easy to install on the wall, and that it looks good. Patricia | Insignia Support
well my grandma loves it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my grandma's birthday, and she must love it, she doesn't ever wanna leave her bed any more #novelas
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's heartwarming to hear that your grandma is enjoying her new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Making her happy on her birthday must have been such a rewarding experience. It sounds like her new TV has truly become a cherished addition to her daily routine. Thank you for sharing this delightful experience with us! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all my expectations. Very nice features. I did not use free trials as I was able to connect to all my apps with no issues!
I would recommend this to a friendBest Tv Ever Had
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv the best tv I ever had. The color contrast everything is excellent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Gump, for your fantastic review! We’re thrilled to hear that you love your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it’s the best TV you’ve ever had. It’s wonderful to know that you’re impressed with the color contrast and overall excellence. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the price. Picture quality could be a little brighter but for the price I say it’s perfect.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a tv. Looks like a tv, plays like a tv, sounds exactly like a tv. Highly recommend for those looking for a tv.
I would recommend this to a friendTv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Excellent product. Works as specified. Clear screen and video
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, FrankZ! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it meets your expectations with its clear screen and video quality. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other comments or suggestions, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Cons mentioned:Remote control
TV did not come with a remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should specify that my negative review is more so for my experience. I ordered an ‘Open Box - Excellent’ tier of this television as a Christmas gift for my daughter. It did not come with a remote. No biggie, I thought I would be able to contact Best Buy and just get a replacement. They’re saying that I have to purchase a new remote ($29.99) or return/exchange the TV set. Wouldn’t common sense tell you that they should just provide a replacement remote? This TV is impossible to set up without one. It’s such a hassle - and how embarrassing to have to take back something I already gifted because of an error that Best Buy won’t make right. It’s an outrage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We appreciate your feedback, as it helps us understand customer perspectives better. We strive to create a seamless experience for our customers, especially during the holiday season when gifting is involved. Your insights about the remote situation are valuable, and we're committed to improving our services to enhance your overall experience. Thank you again for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Insignia firebtv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire tv is a great gift since gaming using it is much easier
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that you're enjoying your Fire TV! It's great to know that it makes gaming easier and is a fantastic gift. Thanks for sharing your positive feedback! If you have any other thoughts or questions, feel free to let us know.
Keith | Insignia Support
This is a good enough TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contrast levels are less than desired but it's a fun TV for the price. With Alexa built in, it provides enough entertainment for it's budget. Great for a dorm or a single person looking for something basic.
I would recommend this to a friend