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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,190 reviews
  • Rated 3 out of 5 stars

    Crummy quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on thi TV is horrendous. I am not particularly picky, especially for what is essentially a guest TV. But it sounds so tinny! It has to be turned up ridiculously loud to even begin to hear dialog. I have had this for a few years with very little use an recently have had guests. Now it fails to turn on unless you disconnect the power a few times. Im looking for a new spare and will not buy this brand again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good i love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and weight not heavy. I love this one. Good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you love the TV and find it lightweight and affordable. Your satisfaction is important to us, and we appreciate you sharing your positive experience.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Just plug it in- get on your WiFi and are able to download and watch all my streaming services

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Inexpensive, decent picture but horrible smart app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most jacked up tv I ahve ever screen. I have many smart tvs but this one comes with strange apps and finding Dish or Calm app so u can view is not east. Picture is decent wont buy another. The free trials, u have to give credit card to intiate. Now way. Let me try first, if I like I will subscribe. Wont buy another one. Sticking with Samsung or TCL.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your honest review of the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We apologize that the TV did not meet your expectations, particularly with regards to the app selection and trial process. We understand that the ability to try before committing to a subscription is an important feature, and we apologize for any frustration this may have caused. We appreciate your loyalty to Samsung and TCL, and we respect your decision to stick with brands you trust. We'll take your feedback into consideration as we continue to improve our products and services. If you have any further comments or concerns, please don't hesitate to reach out to us. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    client

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the box but I am thankful that I was advised to get this one by one of the sales associate because I did not know what to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the for the low price. I was surprised buy how many options and choices you have with fire tv streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Priced right and easy to set up. I like shopping at Best Buy =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roebuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. We use it in a bonus room and it is just right for that. Install was easy, and connected perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give a 3 because I had to replace 1st one with another after only 5 months due to a batch made with faulty screens. I like the tv itself but I am a little worried as to how long this one will last. Lastly, if you plan on getting one of these PLEASE PLEASE purchase the extended warranty!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Richfield76, for your honest review. We're sorry to hear about the issues you experienced with the first TV. It's understandable to feel concerned about the longevity of the replacement. We appreciate your recommendation regarding the extended warranty and hope this TV performs well for you. If you encounter any further issues, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent price the box was opened but I bought it that way online everything was in perfect condition when it was delivered. Put it in my home office and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trplace television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade to a smart television. Sales associate took the time to get me the best deal. Always get treated like family at Best Buy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! I love it!! Looks amazing where I put on my bed,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MiriamB,

      Thank you for sharing your excitement! We're thrilled to hear that you love your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that it looks amazing in your bedroom. Your satisfaction means a lot to us. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. We upgraded the kids room tv because the old one started to shut down or reboot constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for my spare bedroom. Would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the TV is a great fit for your spare bedroom. Your recommendation means a lot to us. We hope it continues to serve you well!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    kids tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great set it up in my kids room, perfect for them and allows all the parental controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, great price and great service! Will be coming back to buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the technology that’s is included.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're thrilled to hear that you're enjoying the product and the technology it includes. If you have any further comments or need assistance in the future, feel free to reach out.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great price great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and works seamlessly with my WiFi to offer great apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv last very long it was for my kids room love Roku tvs

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We're delighted to hear that the TV has been a reliable choice for your kids' room and that you love Roku TVs. Your satisfaction is our priority, and we're glad to know our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia