Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Good tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until tehe screen stop showing. Normal tv problems but it’s a really good tv!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! While it’s unfortunate that the screen stopped showing, it’s great to hear that you still consider it a good TV overall. The combination of Insignia’s quality and Amazon’s Fire TV software makes it a solid choice.
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Trplace television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade to a smart television. Sales associate took the time to get me the best deal. Always get treated like family at Best Buy. Thank you!
I would recommend this to a friendThis is a good enough TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contrast levels are less than desired but it's a fun TV for the price. With Alexa built in, it provides enough entertainment for it's budget. Great for a dorm or a single person looking for something basic.
I would recommend this to a friendA great TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4th FireTV I've bought (for myself and as gifts) and every one of them has lived up to my expectations and have performed as expected.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an excellent price the box was opened but I bought it that way online everything was in perfect condition when it was delivered. Put it in my home office and it looks great.
I would recommend this to a friend- Cons mentioned:Remote control
TV did not come with a remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should specify that my negative review is more so for my experience. I ordered an ‘Open Box - Excellent’ tier of this television as a Christmas gift for my daughter. It did not come with a remote. No biggie, I thought I would be able to contact Best Buy and just get a replacement. They’re saying that I have to purchase a new remote ($29.99) or return/exchange the TV set. Wouldn’t common sense tell you that they should just provide a replacement remote? This TV is impossible to set up without one. It’s such a hassle - and how embarrassing to have to take back something I already gifted because of an error that Best Buy won’t make right. It’s an outrage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We appreciate your feedback, as it helps us understand customer perspectives better. We strive to create a seamless experience for our customers, especially during the holiday season when gifting is involved. Your insights about the remote situation are valuable, and we're committed to improving our services to enhance your overall experience. Thank you again for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Insignia 42". class f20 smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at the great performance vs cost. This smart TV does everything i need. Exceelent product.
I would recommend this to a friend- Pros mentioned:Picture quality
Inexpensive, decent picture but horrible smart app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most jacked up tv I ahve ever screen. I have many smart tvs but this one comes with strange apps and finding Dish or Calm app so u can view is not east. Picture is decent wont buy another. The free trials, u have to give credit card to intiate. Now way. Let me try first, if I like I will subscribe. Wont buy another one. Sticking with Samsung or TCL.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest review of the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We apologize that the TV did not meet your expectations, particularly with regards to the app selection and trial process. We understand that the ability to try before committing to a subscription is an important feature, and we apologize for any frustration this may have caused. We appreciate your loyalty to Samsung and TCL, and we respect your decision to stick with brands you trust. We'll take your feedback into consideration as we continue to improve our products and services. If you have any further comments or concerns, please don't hesitate to reach out to us. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Definitely a best of everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products at great prices. Thanks for the awesome customer service at the store.
I would recommend this to a friendNice for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter for Christmas. She has been very satisfied with the television as well as the fire tv layout!
I would recommend this to a friendSuper service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In and out of the store in ten minutes. Item loaded in my car without even asking for that.
I would recommend this to a friendIt's a TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son's birthday, great for streaming all the apps I pay for. Basically cable all over again.
I would recommend this to a friendTV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product and price with fire tv included or integrated
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RogelioM,
Thank you for your review! We’re delighted to hear that you’re enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that you’re pleased with both the product and the price, especially with the Fire TV integration. If you have any other experiences or tips to share, we’d love to hear them! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Bravo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently,easy to navigate the remote control buttons and even stands perfectly on a nightstand table
I would recommend this to a friendElectronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever! Multiple selections, variety of channels and cool view
I would recommend this to a friendBest sales lady ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The female associate was the best ever!!! She took her time with me as I’m a left and not Teck smart. She was professional, patient and so kind.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv my daughter loves it, it’s perfect for her room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We’re delighted to hear that you’re enjoying the Insignia™ 70" Class F30 Series LED 4K UHD Smart Fire TV. It sounds like the perfect addition to your bedroom for those cozy movie nights. Your satisfaction is important to us. Happy watching! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Good bargain tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little smart tv for a good price, it has lots of apps available.
I would recommend this to a friendSo far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience so far has been very positive! It hasn't been too hard to get used to the user interface. It worked pretty well with the mount I bought with some minor adjustments.
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sons love it for gaming! We also watch it in the office, where we set it up.
I would recommend this to a friend