Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! has all the apps you need !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that you’re satisfied with the value and the range of apps available. Having everything you need in one place makes for a fantastic viewing experience. If you have any favorite shows or features you enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Crummy quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on thi TV is horrendous. I am not particularly picky, especially for what is essentially a guest TV. But it sounds so tinny! It has to be turned up ridiculously loud to even begin to hear dialog. I have had this for a few years with very little use an recently have had guests. Now it fails to turn on unless you disconnect the power a few times. Im looking for a new spare and will not buy this brand again.
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv purchase it was a pleasure to upgrade my bedroom tv and everything works fabulous
I would recommend this to a friendMrs Christopher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get to enjoy. The TV was stolen from memwhile still in the box
I would recommend this to a friendGreat brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased! Have several of this brand and pleased with all.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive feedback about the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We are delighted to hear that you are very pleased with your purchase and that you have had a consistently positive experience with several products from our brand.
Your satisfaction is our top priority, and we appreciate your continued support. If you have any questions or need assistance in the future, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Trplace television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade to a smart television. Sales associate took the time to get me the best deal. Always get treated like family at Best Buy. Thank you!
I would recommend this to a friendThis is a good enough TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contrast levels are less than desired but it's a fun TV for the price. With Alexa built in, it provides enough entertainment for it's budget. Great for a dorm or a single person looking for something basic.
I would recommend this to a friendGood tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until tehe screen stop showing. Normal tv problems but it’s a really good tv!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! While it’s unfortunate that the screen stopped showing, it’s great to hear that you still consider it a good TV overall. The combination of Insignia’s quality and Amazon’s Fire TV software makes it a solid choice.
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
A great TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4th FireTV I've bought (for myself and as gifts) and every one of them has lived up to my expectations and have performed as expected.
I would recommend this to a friend- Cons mentioned:Remote control
TV did not come with a remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should specify that my negative review is more so for my experience. I ordered an ‘Open Box - Excellent’ tier of this television as a Christmas gift for my daughter. It did not come with a remote. No biggie, I thought I would be able to contact Best Buy and just get a replacement. They’re saying that I have to purchase a new remote ($29.99) or return/exchange the TV set. Wouldn’t common sense tell you that they should just provide a replacement remote? This TV is impossible to set up without one. It’s such a hassle - and how embarrassing to have to take back something I already gifted because of an error that Best Buy won’t make right. It’s an outrage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We appreciate your feedback, as it helps us understand customer perspectives better. We strive to create a seamless experience for our customers, especially during the holiday season when gifting is involved. Your insights about the remote situation are valuable, and we're committed to improving our services to enhance your overall experience. Thank you again for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an excellent price the box was opened but I bought it that way online everything was in perfect condition when it was delivered. Put it in my home office and it looks great.
I would recommend this to a friend4K is better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought cause of sale at good price (hd) not realizing that 4K was available at about $20 difference in price
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Inexpensive, decent picture but horrible smart app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most jacked up tv I ahve ever screen. I have many smart tvs but this one comes with strange apps and finding Dish or Calm app so u can view is not east. Picture is decent wont buy another. The free trials, u have to give credit card to intiate. Now way. Let me try first, if I like I will subscribe. Wont buy another one. Sticking with Samsung or TCL.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest review of the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We apologize that the TV did not meet your expectations, particularly with regards to the app selection and trial process. We understand that the ability to try before committing to a subscription is an important feature, and we apologize for any frustration this may have caused. We appreciate your loyalty to Samsung and TCL, and we respect your decision to stick with brands you trust. We'll take your feedback into consideration as we continue to improve our products and services. If you have any further comments or concerns, please don't hesitate to reach out to us. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Insignia 42". class f20 smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at the great performance vs cost. This smart TV does everything i need. Exceelent product.
I would recommend this to a friendNice for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter for Christmas. She has been very satisfied with the television as well as the fire tv layout!
I would recommend this to a friendDefinitely a best of everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products at great prices. Thanks for the awesome customer service at the store.
I would recommend this to a friendSo far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience so far has been very positive! It hasn't been too hard to get used to the user interface. It worked pretty well with the mount I bought with some minor adjustments.
I would recommend this to a friendBest sales lady ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The female associate was the best ever!!! She took her time with me as I’m a left and not Teck smart. She was professional, patient and so kind.
I would recommend this to a friendSuper service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In and out of the store in ten minutes. Item loaded in my car without even asking for that.
I would recommend this to a friendIt's a TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son's birthday, great for streaming all the apps I pay for. Basically cable all over again.
I would recommend this to a friend