Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4190 reviews
(4,190 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A great TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4th FireTV I've bought (for myself and as gifts) and every one of them has lived up to my expectations and have performed as expected.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv graphics look amazing. Screensaver photos can be personalized
I would recommend this to a friendRated 5 out of 5 stars
42 inch Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, good product Twice glad with purchase from Best Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We’re thrilled to hear that you’ve had positive experiences with both our service and products. Your satisfaction is our top priority, and it’s wonderful to know that you’re twice as glad with your purchases from Best Buy. If you have any other feedback or need assistance, please don’t hesitate to reach out. We’re here to help! - Carl | Insignia Products
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience so far has been very positive! It hasn't been too hard to get used to the user interface. It worked pretty well with the mount I bought with some minor adjustments.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv purchase it was a pleasure to upgrade my bedroom tv and everything works fabulous
I would recommend this to a friendRated 5 out of 5 stars
Insignia 42"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a fair price. Good brightness for bedroom night viewing.
I would recommend this to a friendRated 5 out of 5 stars
BEST TV EVER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv it has everything i wanted & needed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful feedback! We’re delighted to hear that your new TV meets all your needs and expectations. It’s always our goal to provide products that our customers love. If you have any other comments or need assistance, feel free to reach out. Enjoy your viewing experience! - Carl | Insignia Products
Rated 5 out of 5 stars
Good buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Purchased it for my daughter to use in college.
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy with my new TV! The price was a great deal.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MariaK! We're thrilled to hear that you're very happy with your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that you found the price to be a great deal. It's wonderful to know our product meets your expectations. We appreciate your support and hope you continue to enjoy your TV! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until tehe screen stop showing. Normal tv problems but it’s a really good tv!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! While it’s unfortunate that the screen stopped showing, it’s great to hear that you still consider it a good TV overall. The combination of Insignia’s quality and Amazon’s Fire TV software makes it a solid choice.
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Rated 5 out of 5 stars
Nice for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter for Christmas. She has been very satisfied with the television as well as the fire tv layout!
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will hep a lot to me and my family on this Christmas
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That sounds wonderful, AlejandraV! The Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV will definitely add some extra joy to your family's Christmas celebrations. If you have any more feedback or need help with anything else, feel free to reach out. Enjoy the holiday season with your new TV! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Rated 5 out of 5 stars
Insignia 42". class f20 smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at the great performance vs cost. This smart TV does everything i need. Exceelent product.
I would recommend this to a friendRated 5 out of 5 stars
Best sales lady ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The female associate was the best ever!!! She took her time with me as I’m a left and not Teck smart. She was professional, patient and so kind.
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv back in December of 2024. It's May of 2025 and it's already gone out. The repair process is very difficult to navigate. My appointment was canceled by the technician and pushed out for a week. When I inquired about just getting a replacement due the ageof the unit, I was denied. I would not buy this brand ever again and probably will not shop with Best Buy either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BenitaL, for taking the time to share your experience with the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We’re truly sorry to hear about the issues you've encountered with the product and the challenges faced during the repair process. Your feedback is very important to us, and we understand how frustrating this situation must have been. We appreciate you bringing this to our attention as it helps us work toward improving both our products and support services. Tine | Insignia Support
Rated 4 out of 5 stars
Yeah it’s alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it’s a good TV, not the greatest the quality compared to my LG is a noticeable difference, but once again, wonderful guest bedroom TV for the price, it will not be in use 24/7.
I would recommend this to a friendRated 5 out of 5 stars
Mrs Christopher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get to enjoy. The TV was stolen from memwhile still in the box
I would recommend this to a friendRated 4 out of 5 stars
Good tv for a great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and I got it for a really good price. The sound quality is lacking but that’s the norm for these kind of tvs with the speakers in the back. Besides that it’s a pretty good tv
I would recommend this to a friendRated 3 out of 5 stars
Insignia 42 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 24 months tv color has gone from normal to washed out very yellow tones that make it not worth watching g
No, I would not recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! has all the apps you need !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that you’re satisfied with the value and the range of apps available. Having everything you need in one place makes for a fantastic viewing experience. If you have any favorite shows or features you enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

















