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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4154 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,154 reviews
  • Rated 5 out of 5 stars

    42 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel. My servers was impeccable Nothing short of amazing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michael! Thank you for your amazing review! We’re thrilled to hear that your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has been nothing short of amazing. It’s great to know that our service met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Careful of open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is decent. Purchased an open box deal and it came with no screws for the TV legs and the top strip was slightly off the framing of the TV. Other than that no issues with the TV itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a cheaper tv and still get great graphics this is the one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, if you want a tv that’s quick, this TV is not for you(speaking of scrolling through apps and loading apps). BUT, if you are looking for a decent priced Budget TV then its a good choice.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    lost in best buy "repairs"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture tube died 6 months after purchase. It is under warranty, so dropped off at Best Buy 3 weeks ago. I do not recommend doing this, as they have no status update except "in transit" 3 weeks later... haven't had any luck tracking down a human to speak to about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfec decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all my tv i super satisfied I think is a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CNA

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Product, i Definitely Recommend this product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your fantastic 5-star review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We’re thrilled to hear that you love your product and appreciate your recommendation. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. Enjoy your viewing experience!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, me and my family are really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Perfect television and a great value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great Economy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give this 3 stars because the first one was broken and we had to return it. The second one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    42” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was available quickly, no problems with the pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A literal Best Buy and is serving me well in my Cave.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk it down loads 3 of the same channels. 4.1 4.1 4.1 4.2 4.2 4.2 4.3 4.3 4.3 4.4 4.4 4.4 4.5 4.5 4.5 10.1 10.1 10.2 10.2. I tried to hide the extras but it hides all 3. My old tv will let me hide extra channels. The remote is junk no numbers on it you have to click through all 70 channels. They said it has a tv guide in it but it won't work. It shows no info on any channels. If I want to watch a channel I should be able to put in the channel number.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 42" Class F20 Series LED Full HD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv in stock and available for pick up that same day!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, Patricia! We're glad to hear that you were able to find the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV in stock and get it for same-day pickup. If you have any further questions or need assistance with your new TV, feel free to reach out. Enjoy your viewing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent if you have sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good option for a TV, doesn't have great speakers but if you already have a sound bar or plan to, this is a god choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. Straightforward user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Simple Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with satisfyingly simple installation instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE REPLACEMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hook up my RCA surround sound wasn't happy with that. Looks like they want you to buy New sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I love it and I can watch everything on it and download stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is faster than the other tv.the fact that it is FireTV and I can get all my prime channels in just one device is excellent

    I would recommend this to a friend