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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,190 reviews
  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! Have several of this brand and pleased with all.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive feedback about the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We are delighted to hear that you are very pleased with your purchase and that you have had a consistently positive experience with several products from our brand.

      Your satisfaction is our top priority, and we appreciate your continued support. If you have any questions or need assistance in the future, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second of three insignia TVs and I love the brand. Huge fan. Considering replacing the other 2 Samsung tvs in the house with Insignia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was not able to see this TV working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all fairness I didn’t have a chance to see this TV. My wife wanted a smaller TV and returned it. I bought this based on the brand name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently,easy to navigate the remote control buttons and even stands perfectly on a nightstand table

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Insignia tv from Best buy! Why? Because they last long and don't have major issues for as long as I've had them. This purchase was my fourth one in 3 years .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a best of everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products at great prices. Thanks for the awesome customer service at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son's birthday, great for streaming all the apps I pay for. Basically cable all over again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv the only issue ive had with it is, after 2 days half of the pixels lightened up and has a discoloration on the bottom half of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest room tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv to go in our guest tv. I love it’s super slim design, because I mounted on the wall. The “smart” component is great because it eliminates a remote. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, if you want a tv that’s quick, this TV is not for you(speaking of scrolling through apps and loading apps). BUT, if you are looking for a decent priced Budget TV then its a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Careful of open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is decent. Purchased an open box deal and it came with no screws for the TV legs and the top strip was slightly off the framing of the TV. Other than that no issues with the TV itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out of the store in ten minutes. Item loaded in my car without even asking for that.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    disconnects often and takes 30 min to work again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly having issues with this TV. It frequently disconnects from the remote and won’t reconnect until I go through a 30+ minute restart process, which I have to google every time. I’ve tried factory resets, software updates, new batteries, using a different wall plug, trying a surge protector, using my phone as a remote. And this issue persists. It’s an awful bother - don’t waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great Economy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give this 3 stars because the first one was broken and we had to return it. The second one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the best service from Best Buy, also they all way have what I need and there prices are fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for more bang for your buck, it’s a smart tv with great graphics and definition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, and easy to set up. Installing the legs took a little work, but that’s the only drawback so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love it for gaming! We also watch it in the office, where we set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect bedroom TV. Easy to use and set up. Highly recommend this model and Insignia as a brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little smart tv for a good price, it has lots of apps available.

    I would recommend this to a friend