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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,190 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk it down loads 3 of the same channels. 4.1 4.1 4.1 4.2 4.2 4.2 4.3 4.3 4.3 4.4 4.4 4.4 4.5 4.5 4.5 10.1 10.1 10.2 10.2. I tried to hide the extras but it hides all 3. My old tv will let me hide extra channels. The remote is junk no numbers on it you have to click through all 70 channels. They said it has a tv guide in it but it won't work. It shows no info on any channels. If I want to watch a channel I should be able to put in the channel number.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 42" Class F20 Series LED Full HD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! Multiple selections, variety of channels and cool view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and excellent price. Easy shopping in Best Buy after check the internet page. Happy the my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product and price with fire tv included or integrated

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RogelioM,

      Thank you for your review! We’re delighted to hear that you’re enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that you’re pleased with both the product and the price, especially with the Fire TV integration. If you have any other experiences or tips to share, we’d love to hear them! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv my daughter loves it, it’s perfect for her room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have been buying insignia tvs because the price and quality was amazing. But this insignia fire tv I purchased is the absolute worst TV I've ever bought. The sound is horrible it constantly goes out when changing channels or streaming services. I have to reset this TV so many times for it to work properly it's ridiculous. Everything about this TV is simply geared towards making it easier to use Amazon and it's so irritating. I would highly recommend purchasing the older insignia models because the smart TVs are horrible. I wish I could still return this TV please safe your money and don't buy this tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent if you have sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good option for a TV, doesn't have great speakers but if you already have a sound bar or plan to, this is a god choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like when you’re on an app and you pause it for extended period of time the tv will automatically turn off and I haven’t seen an option for the tv not to turn off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great quality and easy to get local BB store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is faster than the other tv.the fact that it is FireTV and I can get all my prime channels in just one device is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. I just haven’t figure out how to hook it up so Alexa can turn it off and on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it….. i love shopping here, ive never had a single problem with my purchased items

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you love shopping with us and that your experience has been consistently positive! Providing hassle-free experiences and quality products is our top priority, and we're delighted to know that we've met your expectations every time. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your shopping experience remains enjoyable and problem-free.

      -Carl | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product and highly recommend buying it

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good tv for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv especially for the price. Dislike tv remote function.chave to point directly at tv for it to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very good on the TV. Wish I would investigate a little bit more. I might be selling this TV or maybe I can see if I can return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a cheaper tv and still get great graphics this is the one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quit working randomly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 of these TVs randomly stop working. Switched to Vizio.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! I get a notification every time I turn on the TV that there’s not enough memory and the apps need to be uninstalled. I have reset it back to the factory resetting and I still get the same message. Even when I’m watching cable I still get the message each time and I have to get the fire stick remote to clear it so I can continue watching tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid middle of the road TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new TV and she doesn’t need all the bells and whistles and this TV fits her needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv for the cost, I put mine in our children’s playroom!

    I would recommend this to a friend