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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,159 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is faster than the other tv.the fact that it is FireTV and I can get all my prime channels in just one device is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. Straightforward user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid middle of the road TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new TV and she doesn’t need all the bells and whistles and this TV fits her needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Simple Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with satisfyingly simple installation instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I love it and I can watch everything on it and download stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE REPLACEMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hook up my RCA surround sound wasn't happy with that. Looks like they want you to buy New sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like when you’re on an app and you pause it for extended period of time the tv will automatically turn off and I haven’t seen an option for the tv not to turn off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good tv for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv especially for the price. Dislike tv remote function.chave to point directly at tv for it to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect for my kids bedroom. Lots of tv options on the main screen makes it easy for them to navigate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very good on the TV. Wish I would investigate a little bit more. I might be selling this TV or maybe I can see if I can return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia FHD fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Just plug in, no need any settings. ****************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 42" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Express delivery by best buy and excellent packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Nkt a crystal but does the job. Does great for the kids tv. Love the smart tv apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for Father's Day. I can watch anything I want, when I want too. It's a joy. A great gift from my wife and son's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was excellent ... pick up service was even better.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re thrilled to hear that you found the price excellent! And it’s even better when the pick-up service meets your expectations. If you have any other thoughts or need assistance, feel free to reach out. Happy enjoying your purchase! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Insignia 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was easy to set up, it sporadically gets stuck and i have to unplug from power and restart. Also, the sound is just awful, have to turn it more than halfway in order to hear. Very unsatisfied with the product and have only had a few months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about the issues you've encountered with the product you purchased. While we're glad to hear that the setup process was easy for you, we understand your frustration with the sporadic issues and poor sound quality. Providing a reliable and satisfactory product experience is our top priority, and we apologize for falling short in this instance. Your feedback is invaluable to us, and we'll use it to improve the quality and performance of our products moving forward. If you haven't already, we encourage you to reach out to our customer service team for assistance with troubleshooting or to explore potential solutions. We apologize for any inconvenience this has caused and appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    lost in best buy "repairs"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture tube died 6 months after purchase. It is under warranty, so dropped off at Best Buy 3 weeks ago. I do not recommend doing this, as they have no status update except "in transit" 3 weeks later... haven't had any luck tracking down a human to speak to about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the Buck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in a budget unit with Amazon Firestick. Great WIfi connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of sharing my 60” so I got the kids some new updated tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know why i waited so long to get one. They all were so eager to go above and beyond to much sure i was happy thankz

    I would recommend this to a friend