Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Solid middle of the road TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed a new TV and she doesn’t need all the bells and whistles and this TV fits her needs well.
I would recommend this to a friendGreat purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Perfect for my kids bedroom. Lots of tv options on the main screen makes it easy for them to navigate
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CasandraC, thank you for your interest to our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
It’s ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like when you’re on an app and you pause it for extended period of time the tv will automatically turn off and I haven’t seen an option for the tv not to turn off.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Good tv for price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv especially for the price. Dislike tv remote function.chave to point directly at tv for it to work.
I would recommend this to a friend Insignia FHD fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Just plug in, no need any settings. ****************
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .So glad to hear you're enjoying your new TV! The simplicity of just plugging it in and not needing to mess with any settings is definitely a major plus. Enjoy your viewing experience! - Ed | Insignia Support | https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
Insignia
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very good on the TV. Wish I would investigate a little bit more. I might be selling this TV or maybe I can see if I can return it.
No, I would not recommend this to a friendInsignia 42" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. Express delivery by best buy and excellent packaging
I would recommend this to a friendFire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was excellent ... pick up service was even better.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re thrilled to hear that you found the price excellent! And it’s even better when the pick-up service meets your expectations. If you have any other thoughts or need assistance, feel free to reach out. Happy enjoying your purchase! - Carl | Insignia Products
Insignia 43
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it was easy to set up, it sporadically gets stuck and i have to unplug from power and restart. Also, the sound is just awful, have to turn it more than halfway in order to hear. Very unsatisfied with the product and have only had a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the issues you've encountered with the product you purchased. While we're glad to hear that the setup process was easy for you, we understand your frustration with the sporadic issues and poor sound quality. Providing a reliable and satisfactory product experience is our top priority, and we apologize for falling short in this instance. Your feedback is invaluable to us, and we'll use it to improve the quality and performance of our products moving forward. If you haven't already, we encourage you to reach out to our customer service team for assistance with troubleshooting or to explore potential solutions. We apologize for any inconvenience this has caused and appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Nkt a crystal but does the job. Does great for the kids tv. Love the smart tv apps.
I would recommend this to a friendNew tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of sharing my 60” so I got the kids some new updated tvs.
I would recommend this to a friend- Cons mentioned:Volume
U Get What U pay For!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having problems with my Insignia smart-tv. From time to time the screen goes black or shut down. I lose volume and now the air play/mirroring isn’t working. I thought it was my iPhone till I got another one and it’s still not working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the issues with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Please try updating the software and checking your connections. If the problem persists, our customer support team is here to help! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Great Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this for Father's Day. I can watch anything I want, when I want too. It's a joy. A great gift from my wife and son's.
I would recommend this to a friendBest bang for the Buck.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I need in a budget unit with Amazon Firestick. Great WIfi connectivity.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv for the kids room, great! Wonderful
I would recommend this to a friendBuffering issues and apps don't open...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great at first, but no matter what I do, I can't get YouTube to work well. Our internet is not the issue, and no other device has any issues with YouTube. The sound is constantly buffering. The videos run fine, but the sound is terrible. I have factory reset the TV. Uninstalled and reinenstalled. They TV randomly turns off during shows and movies. Apps like Paramount and Philo will not load and it just goes back to the home screen. I am not even sure how to fix this. Based on all of this, I would avoid this TV.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect. Easy to manage the smart tv features and easy to sync other apps
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeovanniF, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Insignia Support | https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
They care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt know why i waited so long to get one. They all were so eager to go above and beyond to much sure i was happy thankz
I would recommend this to a friendBest Buy, Best Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a definitely a Best Buy for the price and quality. I love the Alexa remote control feature.
I would recommend this to a friendThe Best electric store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best electronic store ever, I purchased so many products from here, high quality products durability and good prices
I would recommend this to a friend