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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,190 reviews
  • Rated 4 out of 5 stars

    Great bonus TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my lanai. Being a Fire TV it has its limitations as to what apps can be downloaded but that can easily be overcome by using an external device such as ROKU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome would recommend this to a friend or familyq

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd television we have bought from BEST BUY! Every thing from in store service to unpacking and setting up the tv at home was an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for Father's Day. I can watch anything I want, when I want too. It's a joy. A great gift from my wife and son's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE REPLACEMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hook up my RCA surround sound wasn't happy with that. Looks like they want you to buy New sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect for my kids bedroom. Lots of tv options on the main screen makes it easy for them to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    42 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel. My servers was impeccable Nothing short of amazing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michael! Thank you for your amazing review! We’re thrilled to hear that your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has been nothing short of amazing. It’s great to know that our service met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, me and my family are really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Nkt a crystal but does the job. Does great for the kids tv. Love the smart tv apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know why i waited so long to get one. They all were so eager to go above and beyond to much sure i was happy thankz

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was easy to set up, it sporadically gets stuck and i have to unplug from power and restart. Also, the sound is just awful, have to turn it more than halfway in order to hear. Very unsatisfied with the product and have only had a few months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about the issues you've encountered with the product you purchased. While we're glad to hear that the setup process was easy for you, we understand your frustration with the sporadic issues and poor sound quality. Providing a reliable and satisfactory product experience is our top priority, and we apologize for falling short in this instance. Your feedback is invaluable to us, and we'll use it to improve the quality and performance of our products moving forward. If you haven't already, we encourage you to reach out to our customer service team for assistance with troubleshooting or to explore potential solutions. We apologize for any inconvenience this has caused and appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfec decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all my tv i super satisfied I think is a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best electric store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronic store ever, I purchased so many products from here, high quality products durability and good prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connected to wifi easily. Sob fat no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I love it and I can watch everything on it and download stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv in stock and available for pick up that same day!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, Patricia! We're glad to hear that you were able to find the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV in stock and get it for same-day pickup. If you have any further questions or need assistance with your new TV, feel free to reach out. Enjoy your viewing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A Simple Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with satisfyingly simple installation instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tv for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but seems a bit low contrast on regular settings

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your comments regarding the contrast on regular settings. Your input is valuable to us as we strive to improve our products and ensure they meet your expectations. We will take your feedback into consideration and work towards enhancing the contrast settings to provide a better viewing experience. Your satisfaction is important to us, and we are committed to making continuous improvements based on customer feedback. Thank you for helping us improve our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    CNA

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Product, i Definitely Recommend this product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your fantastic 5-star review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We’re thrilled to hear that you love your product and appreciate your recommendation. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. Enjoy your viewing experience!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. Straightforward user interface.

    I would recommend this to a friend