Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,159 reviews
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect. Easy to manage the smart tv features and easy to sync other apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best electric store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronic store ever, I purchased so many products from here, high quality products durability and good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd television we have bought from BEST BUY! Every thing from in store service to unpacking and setting up the tv at home was an easy process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! I get a notification every time I turn on the TV that there’s not enough memory and the apps need to be uninstalled. I have reset it back to the factory resetting and I still get the same message. Even when I’m watching cable I still get the message each time and I have to get the fire stick remote to clear it so I can continue watching tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great bonus TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my lanai. Being a Fire TV it has its limitations as to what apps can be downloaded but that can easily be overcome by using an external device such as ROKU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for the kids room, great! Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a definitely a Best Buy for the price and quality. I love the Alexa remote control feature.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    U Get What U pay For!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having problems with my Insignia smart-tv. From time to time the screen goes black or shut down. I lose volume and now the air play/mirroring isn’t working. I thought it was my iPhone till I got another one and it’s still not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A In-law's gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gift for my Mother-in-law. Great for her new bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the prie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very satisfied for the price. Since i have to make this post so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick! I ordered it 10-16 and received it today 10-18. I love bestbuy I will order one more tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute college buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute buy for my son going off to college. He says it’s perfect for his gaming and streaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV works great all apps are great would buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DavidG, thank you for your positive feedback! We are glad to hear that you are enjoying your TV and all of its features. We appreciate your support and hope you continue to enjoy your purchase. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great for kids room!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred a pedestal model. That is only for spacial reasons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buffering issues and apps don't open...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was great at first, but no matter what I do, I can't get YouTube to work well. Our internet is not the issue, and no other device has any issues with YouTube. The sound is constantly buffering. The videos run fine, but the sound is terrible. I have factory reset the TV. Uninstalled and reinenstalled. They TV randomly turns off during shows and movies. Apps like Paramount and Philo will not load and it just goes back to the home screen. I am not even sure how to fix this. Based on all of this, I would avoid this TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. Thanks Best Buy for the convenience and the delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely do not regret buying this TV will definitely be buying another one for my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive have been using this brand for the last 5 years and just replaced my old one with thjd one and its works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv brand.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv on sale. This is the 3rd one in my home. I love this brand. I love how its easy to screen mirror with iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what it says it is, and what I wanted.

    I would recommend this to a friend