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Customer Ratings & Reviews

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$98.99
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Comp. Value: $179.99

Customer reviews

Rating 4.6 out of 5 stars with 4154 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,154 reviews
  • Rated 5 out of 5 stars

    Great atuff

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Picture quality isnt that bad. Great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ĺllolollolllllllĺlllllllllllllllllllllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing everything i hoped it would. Happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for us "beginner" Streamers. Lots of aux HTML inputs too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working for far, I guess its good to go. I bought it as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV - Very good speakers. Wasn't my first choice but I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this purchase! You can add many apps an run fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Would recommend anyone looking for electronics to not forget Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was given as a gift and the recepient is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV, Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV at a very good price. For $5 extra, I had it delivered the day I bought it. Well worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Don't buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful! Didn't even last 5 months. Been waiting on Best Buy to repair it for over two weeks now. Two last minute canceled appointments due to "technical difficulties" and it looks like we still won't have a tv for at least a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted only a year and a half.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV at the end of July 2024. It does not get used on a daily basis but rather once a week or so . Today, October 29, 2025 the screen has partialy gone out. Nothing hs changed . Not placement (it's mounted) not outlet, not wifi: nothing. It was good while it lasted but a year and a half being used only once or twice a week for no more than an hour at a time is worthless. Too bad because Insignia is usually a good private product line for Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Was an awesome Black Friday deal! Very easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Cheap, Garbage TV : You Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE. Lasted 24 days before a solid line from left to right appeared. Even though I was able to get to the store before 30 days, now I have to call an 888 number for the warranty and it's going to be a major time waster. Dirt cheap TV. You get what you pay for and the picture sucks even on day 1. If you have ANY interest in watching a show not from the 21st C forget it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi VictoriaO,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV (NS-42F201NA23). I'm sorry the product did not last longer than expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you need further assistance, please feel free to contact us at the link below.

      Shai | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV this Fire TV and customer service and delivery was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv family is very happy good resolution recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dorm room tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tv for my daughter and she loves it. It’s in her dorm room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Perfect for what i need. Easy set up to connect with alexa as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE FOR DEFECTIVE TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV last year and it worked great, so I bought another one for my son for his birthday. I bought it on Dec 30th. His birthday wasn't until Jan 23, so we kept it in the box until then. He opened it today and there is a large dent in the back and when you turn it on there's a white line that runs horizontally across the entire front of the TV. Best Buy refuses to exchange it. After receiving horrible customer service from them, they told me to call Insignia as the TV would be covered under warranty. I was unsuccessful with Insignia too - they kept wanting me to troubleshoot. How do you troubleshoot a large dent? They would not come for a service call because they said I'm out of area. DUH. I live nowhere near a Best Buy, hence why I bought this online. Basically, I paid money for a brand new TV that I have to throw in the trash.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in kids room works with my existing wall mount

    I would recommend this to a friend