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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,159 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Cheap, Garbage TV : You Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE. Lasted 24 days before a solid line from left to right appeared. Even though I was able to get to the store before 30 days, now I have to call an 888 number for the warranty and it's going to be a major time waster. Dirt cheap TV. You get what you pay for and the picture sucks even on day 1. If you have ANY interest in watching a show not from the 21st C forget it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi VictoriaO,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV (NS-42F201NA23). I'm sorry the product did not last longer than expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you need further assistance, please feel free to contact us at the link below.

      Shai | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv family is very happy good resolution recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Perfect for what i need. Easy set up to connect with alexa as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in kids room works with my existing wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv and the apps and features we have 3 in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the best tvs for the best prices excellent buy you can make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves her new TV in her room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest value! Bought his for my mother in law and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I like the voice command and how the interface is. It’s a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a buyer of insigna for a few years now. Love the easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to set up for You Tube TV and prenatal guidance. Got for grand children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv for kids room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with a built in fire stick. Great for game rooms or patio tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I had a older version and this version is so much better more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I use it for wifi and I am very pleased .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good price. Enjoy alexa and the buttons quick buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing tv, got it for a good price. Works good no lags. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! No issues connecting to amazon. 2 hdmi ports to connect game systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV for my office room and it’s just the right one for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just the right size

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great tv for people that don't want too big or too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it frequently for gaming and streaming videos. No issues thus far.

    I would recommend this to a friend