Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price smart tv provodes alot of options
I would recommend this to a friendNew tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I wanted it to. Happy to have a smart tv
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome, we have a lot of movies without pay cable
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. No complaints at all. Would buy another
I would recommend this to a friendMaking the best of it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I believed I was receiving a deal with the price point, the tv is not as clear as I would like it to be for an Full HD smart tv. There is an awkward bright glare on the upper right side of the screen that affects the picture quality in a negative way. Another problem is that you cannot adjust picture display settings unless you have a movie or show open to view video material.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We apologize for the issues you've encountered with the picture clarity and the bright glare on the screen.
To address the glare issue, please try the following steps:
1. **Adjust the TV's position** to minimize any direct light sources hitting the screen.
2. **Check the room lighting** and consider using curtains or blinds to reduce reflections.
Regarding the picture display settings, you can adjust them by following these steps:
1. **Open a movie or show** to access the video material.
2. **Press the Home button** on your remote.
3. **Navigate to Settings** > **Display & Sounds** > **Picture Settings**.
4. **Adjust the settings** such as brightness, contrast, and color to your preference.
If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help and can offer alternative solutions to ensure you have a better viewing experience.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Cons mentioned:Volume
Insignia TV's
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on this tv's does not work worth a crap you have to turn them up to 80 just to hear them iv bought 2 so i no its just the brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the TV's volume. Your feedback is valuable to us as it helps us improve our products. High volume requirements can sometimes be influenced by various factors, including room acoustics or specific content being played. However, we understand your frustration and would like to assist you further. Please reach out to our customer support team so we can investigate this issue and find a solution that meets your expectations. We strive to provide excellent products and customer service, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv. Would definitely recommend to others.
I would recommend this to a friendNot amazing but not horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 6 months now. It's okay. The home screen will be slow to load sometimes and the speakers are slowly starting to sound a little fuzzy when the volume is over 15/100
No, I would not recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly good TV. Was difficult to change over to my cable channels.
I would recommend this to a friend42” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for a teenager! Looks and works great!
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and at a good price! We love Best Buy!
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, works well no issues Good quality screen
I would recommend this to a friendA ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, its great and well worth the purchase
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the value. Purchased for kids. Works great
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He will absolutely love it it’s a Christmas gift …::
I would recommend this to a friendBedroom tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen. Very clear. Very happy with our purchase
I would recommend this to a friendGreat picture and size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up not too heavy for one person tp set up
I would recommend this to a friendgreat tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv, everything is okay and working good.
I would recommend this to a friendKeep Looking
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV almost a year ago. And I have to say, regrets have kicked in. A bunch of odd issues. Turn the TV on and the volume sometimes works right away and sometimes you have to restart the tv to get it to work. Sometimes volume 5 is loud and sometimes volume 30 is just loud enough. The connection to an antenna is the same. Hit or miss on whether it works right when you turn the TV on or if you have to trouble shoot to get things to display and hear it. Spend more and avoid Fire TVs… IMO
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest feedback about the Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We apologize for the frustrating issues you've experienced with volume inconsistencies, antenna connectivity, and overall performance. We'll take your feedback into consideration and appreciate your warning to other customers about the potential drawbacks of our product. We're committed to improving our products and services to better meet our customers' needs. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Cons mentioned:Performance
DONT BUY THIS TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse purchase made! Don’t waste your money. Luckily I have the warranty because I have had this TV less than a year and it’s already going out!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, LeilaS, for your honest feedback about the Insignia F20 Series TV. We appreciate you highlighting your experience and are glad to hear your warranty coverage is in place. Tine | Insignia Support