Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
DON’T BUY!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy!!! Bought this is April of last year and now the tv is not connecting to my WiFi or any other WiFi. I called Best Buy and before I told the agent what brand tv I purchased she immediately told me to contact the manufacturer and she was WRONG because Insignia is a Best Buy product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience and frustration this has caused. It's disappointing to hear that your TV is not connecting to WiFi after less than a year of use. We understand how important it is to have a reliable connection, and we are committed to addressing this issue. Your comments are valuable, and we will ensure that it is addressed promptly. Keith | Insignia Support
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good never had this brand before Will update over time
I would recommend this to a friendJust an ok TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok TV for the price. Don’t know how long it would last but bought it cheap on Black Friday.
No, I would not recommend this to a friendNew tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I wanted it to. Happy to have a smart tv
I would recommend this to a friendBest Buy sold me JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV for a birthday gift and I was sold junk. On the Best Buy site it was selling as 'open box' 'like new'. Setting up TV it severely flickered and on the flickering screen and the a name came up saying "Welcome Back Diane" TV wasn't sold as used, it was sold as 'like new'. Best Buy customer service told me that I was 1 day late to notify them and refused to take any responsibility! I lose....
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price smart tv provodes alot of options
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome, we have a lot of movies without pay cable
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. No complaints at all. Would buy another
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv. Would definitely recommend to others.
I would recommend this to a friendLARRY TUEL PROBLEM WITH NEW BB TVS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guys failed to pair the controller for the 3 new TVs with the Xfinity controller. So I get none of the Xfinity cable channels. Also two of the new TVs (Master BR and Second BR) don’t get anything. A message on the screen of those two says Pair Controllers but when I click on the box or even double click ABSOLUTELY nothing happens. I searched the internet as well as the instructions and couldn’t find how to do it. I am a repeat BB customer and have purchased at least a dozen Tvs . I have never had this problem. So I expect BB to come back and finish the job. Please provide a time when someone can come out. THANKS LARRY TUEL.
No, I would not recommend this to a friend42” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for a teenager! Looks and works great!
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and at a good price! We love Best Buy!
I would recommend this to a friend- Cons mentioned:Volume
Insignia TV's
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on this tv's does not work worth a crap you have to turn them up to 80 just to hear them iv bought 2 so i no its just the brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the TV's volume. Your feedback is valuable to us as it helps us improve our products. High volume requirements can sometimes be influenced by various factors, including room acoustics or specific content being played. However, we understand your frustration and would like to assist you further. Please reach out to our customer support team so we can investigate this issue and find a solution that meets your expectations. We strive to provide excellent products and customer service, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly good TV. Was difficult to change over to my cable channels.
I would recommend this to a friendA ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, its great and well worth the purchase
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the value. Purchased for kids. Works great
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, works well no issues Good quality screen
I would recommend this to a friendMaking the best of it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I believed I was receiving a deal with the price point, the tv is not as clear as I would like it to be for an Full HD smart tv. There is an awkward bright glare on the upper right side of the screen that affects the picture quality in a negative way. Another problem is that you cannot adjust picture display settings unless you have a movie or show open to view video material.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We apologize for the issues you've encountered with the picture clarity and the bright glare on the screen.
To address the glare issue, please try the following steps:
1. **Adjust the TV's position** to minimize any direct light sources hitting the screen.
2. **Check the room lighting** and consider using curtains or blinds to reduce reflections.
Regarding the picture display settings, you can adjust them by following these steps:
1. **Open a movie or show** to access the video material.
2. **Press the Home button** on your remote.
3. **Navigate to Settings** > **Display & Sounds** > **Picture Settings**.
4. **Adjust the settings** such as brightness, contrast, and color to your preference.
If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help and can offer alternative solutions to ensure you have a better viewing experience.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He will absolutely love it it’s a Christmas gift …::
I would recommend this to a friendNot amazing but not horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 6 months now. It's okay. The home screen will be slow to load sometimes and the speakers are slowly starting to sound a little fuzzy when the volume is over 15/100
No, I would not recommend this to a friend