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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4154 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,154 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Doesn’t Last Long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my 43” Insignia TV, purchased in October2022. It was easy to set up and had a good picture and sound. Then it lost the picture (black screen) literally overnight - fine one evening, gone the next morning. No warning at all. None of the attempted fixes from Best Buy and Insignia worked. It would have cost more to attempt a repair than to buy a new TV. I realize they don’t last forever, but not even two years??? I do not recommend this brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven't had it for very long but so far its been pretty nice. Good picture, nice audio and great with bluetooth (mainly use it for my head phones and I've yet to have a problem)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great Price. Picture is crystal clear. Just an overall great TV for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, Matthew! We’re thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that the picture quality and overall value met your expectations. If you have any questions or need assistance in the future, please feel free to reach out. Happy watching! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Guestroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV is working great! I might switch it out with my upstairs TV as the sound is better.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RoxanneK! Thank you for your feedback! We're glad to hear that your Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV is working great. It's wonderful to know that you're considering switching it with your upstairs TV due to the better sound quality. If you have any more comments or need assistance, feel free to reach out. Enjoy your viewing experience! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 42" first impressions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my Insignia 42" installed and set up without any hiccups. Antenna reception is excellent and wi-fi connection worked flawless. Picture and sound are also great! We couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality. Only complaint is the legs are sitting kind of wide. I had to get a new stand. But overall great picture. Sound. & set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is what you need :D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture quality is awesome no issue with it at all. Looking for a affordable great quality television look no further!!! Enjoy.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Just meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this TV I still had cable and no issues with it whatsoever. Since getting rid of cable and started streaming, I've had many issues -especially watching live TV. It's not the WIFI nor a certain provider, as it does it with Hulu, Netflix, and all the others. Just kicks me out in the middle of the show /movie and sometimes have to restart. It is also constantly searching for the remote.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for kids room. I like the ease of set up and integration with Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality in this tv, and it won’t break the bank. Worth the price !

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    For My Parents Guest Room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size for a guest room. In addition, I love that it has all the possible entertainment apps to choose from. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV is fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and the price was so amazing! The image’s color and sound was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice house warming gift from my sister, I'm pleased, great sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LeslieC, thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that you’re enjoying it as a housewarming gift from your sister. We’re thrilled that you’re pleased with the sound quality and overall performance. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Great quality and perfect for my daughter's room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review! We’re thrilled to hear that you consider the TV a great buy and an excellent purchase. It’s fantastic to know that our product has met your expectations.

      If you have any other feedback or need assistance, feel free to reach out. We’re here to help! - Carl| Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I love it.Im glad I purchased this tv. I would recommend it to anyone looking for a smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV exceeded my expectations! Plenty of apps installed and the picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love insignia fire tvs! I have 2 and I will be buying 2 more in the future for my household.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I purchased and put them in my kids bedroom and they love them and they work great. I would buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great value for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works just as expected. Plenty of HDMI ports for various consoles etc. Great that it is a smart TV, so no need for a Chromecast or the like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Was easy to take out and set up myself. Happy that I could access all the programs I needed directly through it instead of buying a separate firetv.

    I would recommend this to a friend