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Customer Ratings & Reviews

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$98.99
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Comp. Value: $179.99

Customer reviews

Rating 4.6 out of 5 stars with 4154 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,154 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service I will give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv I love it I would refer it to someone else

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for the price. Easy to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase . The sound picture & Quality Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tarms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome Tv. i bought for my son. he loves it. i got it at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Playroom tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price, put it in playroom above garage

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I really recommend purchasing one immediately

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Got it for the kids room at a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been purchasing insignia televisions for the past six years. Compared to any other brand their televisions have lasted me the longest without any damage. This new television is amazing, my one year old loves the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product. The picture is clear and the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv and good price pic. is very good easy to program pic is very clear .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, for the price, good sound, and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Regret going with a Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good, great picture. Fire operating system is not what I had hoped for. Will not integrate with COX, so issues getting some channels. Finding actual help with this issue is like pulling teeth. Also has issues with audio on Prime Video for some unknown reason, again, no help online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 42" LED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Great secondary TV for our bedroom. The first one I purchased had to be returned due to pieces missing. Best Buy was fantastic about it and replaced it quickly with an exact version of this TV. The tv is a great addition with brilliant colors, easy setup and love the "smart" technology.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    *

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price in a guest bedroom. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV For Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was roughly $125, I use it as a monitor for my laptop and desktop. Great for basic day to day working and simplistic gaming, but does have input delay for anyone trying to do reactionary-based gaming (Quick Time Events, MOBA's, FPS's, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. No problems so far. Very happy with tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Great item and pricing! Picture is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Insignia 42" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the money. Great for a secondary room such as an office, bedroom, kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    ABSOLUTE JUNK! Worst purchase I've ever made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many problems with this TV! About once a month the TV won’t even turn on. I get a flashing red light and have to do a hard reset. If you can actually turn it on, there is a major lag in response time between tv and remote. You need to wait several seconds and hit a button several times for it to respond. Plan on allowing at least 10-15 mins to turn on the tv to navigate to whatever channel or app you want to watch. Once on, it randomly reverts to the Guide or Home Screen without warning, sometimes as often as every 2-3 minutes. Yes, I've timed it. Infuriating. But if you TRY to go to the guide, you get a blank screen. I constantly get notifications that the remote control batteries have to be replaced... at least once a month, with very limited use. I once got a warning the NEXT DAY that the batteries were low and needed replacing (despite batteries being new right out of the package.). Yet, on my battery tester they have full power. Whatever button you hit on the remote, it might perform a different function... for example, hit the volume button and it will change the channel or go to the guide. On initial setup, it didn’t even pull in the major antenna stations. It took several scans before getting it. Couldn’t pull in what my 15 yr old Sony could. Also had an offer for 3 months of Apple TV+. Didn’t receive any info on it and contacted customer service to find out how to redeem. I had documented screenshots but the rep had no clue and made zero effort, just said too bad, because a different offer was appearing on the day that I happened to call. It took 4 phone calls and a chat with 5 reps over an hour and a half to get the redemption code sent. Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We truly value hearing from our customers, and your insights about your experience are important to us. It’s clear you have encountered several challenges, and we appreciate your patience in navigating them. We also recognize the significance of effective customer support, and your comments will help us improve in that area. Thank you again for your feedback, as it helps us strive for a better experience for all users. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia