Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
BLS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good television. I was sold because it is a Fire TV.
I would recommend this to a friendGreat picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem is that I have to select the input each time I turn it on.
I would recommend this to a friend42”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. Ordering online and picking it up is even better.
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great costumer service as well as a great tv
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, occasionally it will drop connection to wifi
I would recommend this to a friendNice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. It could be a little more user friendly.
I would recommend this to a friendRating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my needs in the bedroom, works great, vivid colors,
I would recommend this to a friendPurchase with caution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is overall good. It's amazon that I had a problem with. Because I still can't use my TV, amazon seem to have a problem going on that locks me out Everytime.
No, I would not recommend this to a friendMattieH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend Best Buy! But not the man who I paid over two hundred dollars to install/setup my new tv!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for recommending Best Buy! We are sorry to hear about your experience with the installation/setup service. We value your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Picture quality
Heaven Bound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shut down after 2 months. Screen went white first and then it went black. But had sound.
No, I would not recommend this to a friend A solid tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the quality of the screen but the audio is not the best I’ve experienced.
I would recommend this to a friend- Cons mentioned:Connectivity
The worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second review on this item . I was happy to deal with Best Buy until I purchased this tv . Terrible . It could not hook up and work. Tv people were here Sunday for 4 1/2 hours and Monday 2 hours . . Tried new box and new equip . It was a bad tv . I had them put my old tv back in . It worked . This new tv was put out for the trash pick up .
No, I would not recommend this to a friend Slowest TV Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is extremely slow and even has horrible input lag. Even after resetting multiple times in still slow as molasses. Cant even play video games on it either from all the input lag.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 42" Class F20 Series LED Full HD Smart Fire TV! We understand that your fire TV runs slow and even has horrible input lag . We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Fire Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay..a little smaller than I wanted. Doesn't seem as bright as my last television
I would recommend this to a friendIt's ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is decent for the price. 2* is because it's slow and lags quite a bit. I'll turn off the tv and whatever I'm watching, even though I paused before turning off, sounds like it's playing for a few seconds. Kind of weird. Speakers are fine, nothing special. But yeah, definitely a decent TV for the price.
No, I would not recommend this to a friendGet what you pay for.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture quality sub standard but at the price you get what you pay for.
No, I would not recommend this to a friendOnly worked for 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it lasted. It went out within 4years. Now I have no tv. I guess that’s why it’s so cheap. But it was wonderful when it was working. I did all the troubleshooting and nothing. It cost more to have it repaired. So it’s best to just buy another tv but not this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EricaJ,
Thank you for writing a review about our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your
unit.
Insignia Product
Marites
www.Insigniaproducts.com
- Cons mentioned:Performance
Over rated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Insignia tv I have had in the last several months, 2 have been replaced and now the 3rd one is having issues. Will never buy this tv again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and frustration you've experienced with multiple Insignia TVs, including the recent issues with your 42" Class F20 Series LED Full HD Smart Fire TV. We understand how disappointing it can be to experience repeated problems with a product. We take all feedback seriously and will pass on your concerns to our quality control and manufacturing teams to ensure that we're doing everything possible to improve the reliability and performance of our products. We appreciate your loyalty and hope that you will give us another chance to provide you with a positive experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Never Buying a Fire TV Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for over a year and it is truly awful. Here’s why: 1. The TV will shut off automatically if you aren’t currently watching something or are touching buttons, even if you have a show paused. There is no way to turn this setting off or change it. 2. Think you have to look at enough ads? Well every time you turn on this TV you’ll open up to an Amazon advertisement. No, seriously. Every time. You have to “click” out of it to get to your apps, which are also hidden among a sea of advertisements for Amazon. 3. This TV is super buggy. It can’t keep up with the remote. Trust me, the cheap price tag is NOT worth it. Go with a roku instead, way better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hannah,
Thank you for writing a review about Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Performance
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It barely works (and barely is being generous). It freezes up within minutes regardless of which streaming service you use. Spend a little more and get a better quality TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. I understand that It freezes up within minutes regardless of which streaming service you use. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support