Customer Ratings & Reviews
- Model:
- NS-43DF710NA21
- SKU:
- 6406899
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of setup, price, and smart TV capabilities. They appreciate the great picture and sound quality, easy setup process, affordability, and convenience of the smart TV platform. However, some customers have concerns about the remote control's compatibility and basic functionality, as well as the TV's durability, short lifespan, and occasional screen issues.
This summary was generated by AI based on customer reviews.
Insignia TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Insignia tv again. It shouldn’t be Best Buy’s brand because it brings down the value of Best Buy. The Insignia tv I bought keeps losing signal and none of my other tvs (other brands) do that. And the Insignia tv is my newest tv.
No, I would not recommend this to a friendInsignia TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection stopped working with tv. But visually the screen looks amazing. Would not recommend
No, I would not recommend this to a friendNot a Happy Camper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this yesterday. Got it set up. ALREADY having issues. The remote as been "updating" now for over 20 minutes. I have called for assistance. Their phone center is closed now since it is past business hours. Chat says try again later because they are too busy. I have tried calling the store, but they are too busy to help as well. VERY frustrating indeed.
No, I would not recommend this to a friendNice TV but HDMI ports didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was fine except the HDMI ports didn't work and I had to return it. Return went smoothly and purchased a different model.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NNNN,
Our customers feedback is our priority, I understand what you're going through, buying a TV that is not working can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Cheap tv gamble and I lost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very inexpensive tv but I lost the gamble. I had two return this after a week of troubleshooting without success. The tv would shut if on its own. It would not start on the first try ever. Then sometimes not at all. I researched and tried all of the troubleshooting techniques like full resets and tons of other tedious things. I returned it and got a different branch that is working.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Average product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is working fine but the remote stopped working within 2 weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Adhi!
Thank you for writing a review about our 43" TV! We know how annoying is that your remote stopped working within to weeks of use. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Disaster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all good. nothing intuitive. Setup was a great struggle. May have been this set, but trying to type in address code etc. Typing input was delayed so you didn't know where you were and had to start over I don't know how many times. Got dine with that and set could not find WIFI signal . There is even more, lets just say complete disaster for me.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Fire TV Edition. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Just over a year old and DEAD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a year and the backlight began randomly flickering. Today the backlight gave out completely and it looks as if it’s been turned down to the darkest setting, you can barely see what is being displayed. This tv didn’t last a year and a half.
No, I would not recommend this to a friendGet ready for green flashes.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface is annoying as hell, but more importantly it flashes green and purple regularly. I know it’s not just mine because I had it replaced within the month, only to have the replacement do the same within the first 10 minuets. I have no idea why it does it or how to fix it, but the return widow has ended and I’m screwed. Do yourself a favor and get a better TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 43" Class LED 4K UHD Smart Fire TV Edition TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Do not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a broken product. Unable to sign into anything. Apps don’t download, apps don’t work properly. Apps that are downloaded don’t show-up or tv says can’t access. Sign into HULU, exit app, try to go back into HULU, error! Nothing is easy and nothing seems to operate smoothly. Bought this on a Saturday and returning it the next day on Sunday.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rexy!
Thank you for sharing your experience with our 43" Fire TV! We know how disheartening is when a TV does not work as expected. Remember that we are here for you, so if you require any assistance with your device you can contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Avoid at all cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this TV at all cost. Buying this is buying frustration. . A limited selection of TVs this size was available so we bought it. The setup was horrendous and we were never able to complete it. Then, it would lose wifi connection several times in a day. Returned for another model at a different Best Buy and all is well now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" Fire TV. I am sorry to read that you had a bad experience with the TV. We appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Never Insignia, Again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in July of 2021; Failed to power on, June, 2022.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Has a mind of its own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns itself off when I'm not in the room and occasionally changes channels on its own.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lisa,
I'm deeply sorry to read about what's happening with your Insignia 43" Fire TV. This is totally not the experience we wanted for you. Please, feel free to contact us at any time one of our tech support agents will be able to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
bad TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV almost 6 month ago, now we can connect to netflix or youtube - the TV just rattle. it is not the internet, since computer phone and another TV works just fine. Of course i called the store and they said nothing could be done it is awfull now we can't use it at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Evelyn,
Thank you for writing a review about our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We know how annoying it is when you're unable to connect to the internet as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Defective
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes black while streaming then comes back on about 5 seconds later.
No, I would not recommend this to a friendInsignia fire TV won't turn on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this new tv on May 3, 2021 and for a week now, the TV won't turn on. The red light flashes. We've unplugged the tv, replaced the batteries in the remote and watched a youtube video on this brand for the exact issue we are having..followeing the instructions on resetting the tv/factory reset to no avail
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Smart Fire TV, I'm really sorry to read you had this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you, evaluate all the available options for you and help you have this problem addressed:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
Damaged Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son for Christmas. Did the curbside pickup. Took them forever to bring my item out. I watched as about 20 people showed up after me and received their items before me. When we finally opened the package Christmas morning we found the screen is damaged, so now we have to return it. Not an over all great experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 43" Class LED 4K Smart Fire TV. I am sorry to read that you had packaging issues with your product, please keep in mind that your local BestBuy has a return and exchange policy that you can take advantage of by getting in contact with them.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Piece of Best Buy Junk!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in 2021 what piece of garbage. Because it's size is over 42 inches it's in house service only I've taken 3 days off so far fix 3 seperate issues now it's pixilating like crazy so day 4 off from work for geek squad to try again. Very sad
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Just pay extra for a better product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked for 12 months then started malfunctioning. It was slow to respond to the remote and the hard drive space is very limited. I have to constantly delete apps to install new ones. I wish I knew the memory as low before I bought it.
No, I would not recommend this to a friendNot worth the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it since everything goes through amazon prime. Also really hard to add or find anything since everything wants to go through amazon prime. Didn't like it and not sure if amazon prime since it now takes a week to get anything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our 43" Smart Fire TV, I understand how upsetting it must be not being able to enjoy your new TV, I would kindly ask you to contact us using the link below we'll be more than happy to further assist you and help you address this situation:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support