Customer Ratings & Reviews
- Model:
- NS-43DF710NA21
- SKU:
- 6406899
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of setup, price, and smart TV capabilities. They appreciate the great picture and sound quality, easy setup process, affordability, and convenience of the smart TV platform. However, some customers have concerns about the remote control's compatibility and basic functionality, as well as the TV's durability, short lifespan, and occasional screen issues.
This summary was generated by AI based on customer reviews.
Not a Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution has MUCH to be desired. For now on I will always stick with Samsung
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this television for my mom to use while she was recouping from hospital stay. I had my son hook it up. It will play for 10 to 15 minutes and then either shuts off or the picture drops out and you only hear the sound. Trying to return but its past the 15days return. Website not much help with defective products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you just want your mom to enjoy her shows while recouping from hospital stay and so, please know that you can contact us on the link below and we will be more than happy to assist you with your TV.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item on October 9th and I didn’t get it until October 15th I only had it from the 15th to 17th and it was acting up it was really slow it kept freezing on me and my girlfriend overall it was a bad tv I would wanna get a refund back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our TV! We understand how frustrating is when a product is not working properly. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stay away.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy mines has continuously failed to play netflix and Prime 4k uhd ,and yes i subscribed to uhd account. Even after all the updates since purchased still won't play.it seems to be Codec related cause i play YouTube in 4k and if looks fantastic. You were warned.
No, I would not recommend this to a friendwont buy insignia products again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the TV worked for about 3 weeks with no problem then the speakers started crackeling sound. and the volume was not up high at all. cheap speakers. cheap TV. and i can't return cuz of 14 day policy so i am stuck with a crappy TV i cant use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
I'm very sorry to read about all the audio issues on your TV. I understand that it is very disappointing that the return period is over but could you please contact us? We still have some other options for you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad lip sync
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lips do not sync with audio; voice not with sound
No, I would not recommend this to a friendNet gear Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality, set up took longer than expected. After package was open there was a note there which read’Do not Return To Store. When I bought product the Best Buy rep said I can return it at anytime. I will be returning the product to the Best Buy store where I bought it and I will need my refund.
No, I would not recommend this to a friendReceived damaged and not functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was properly packaged and handling was per instructions. Tv did not function upon installation. Attempts at contacting customer service by phone and web site were unsuccessful. Returned tv to store and exchanged for another product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoeP,
Thank you for taking the time out of your busy schedule to leave a review of the 43" Fire TV. I am sorry to read that the unit was damaged upon arrival. I comprehend that this was very upsetting. If you have the same issue with any Insignia unit kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Poor quality, and no Best Buy support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made and of zero quality. Had issues where after only a month of limited use, the right side of screen started to only show rainbow streaks. Best Buy would not honor repair/replace saying we damaged it. We did not and explained as such. DO NOT BUY.
No, I would not recommend this to a friendPoor picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace the 32" 720p Insignia in our master bedroom, expecting a picture that would be far superior. I was severely disappointed that this 4k tv did not has as good of a picture as the 720p Insignia that I already had. I immediately returned it to the store for a full refund.
No, I would not recommend this to a friendTurn off on it own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working as expected. Want to return but I don't have the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our Fire TV set. I apologize for all the trouble that you are
experiencing with this unit, I understand that this can be really frustrating for you. In this case,
I would like you to get in contact with our service team, they are experts that can help you solve
this situation with the TV set.
To contact our team you only need to follow the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality, Smart tvCons mentioned:Remote control
Good picture quality, Not too big
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in 2021 and it still working well as of Nov 2024, more than 3 years after. Picture quality is good, and it’s not too big for my living room in my apartment. The remote is very basic and built in buttons for Prime video, Netflix, Disney and Hulu. However, the remote is not compatible with my cable.
I would recommend this to a friend Unacceptable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out less than 2 months after purchase. Bestbuy would not exchange because this was outside of their 15 day return policy. I unfortunately neglected to purchase the extended warranty however a 2 month lifespan on a TV seems ridiculous.
No, I would not recommend this to a friendI made a terrible mistake
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked fine for the first three months. Then It started shutting off . My husband said it went into sleep mode LOL. OK picture shows terrible now the so-called sleep mode is always on even when I’m watching a movie.
No, I would not recommend this to a friendBAD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV ever. I will never buy another BEST BUY BRAND. i have had so many issues since purchased in 07/2021. I have to decided to do one or the other: THROW IT OUT THE WINDOW OR DOWN THE STEPS, OR TAKE IT BACK.
No, I would not recommend this to a friendNot a great tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple years the interaction with this tv has slowly degraded- having to uninstall apps and reinstall then reboot tv. Just to find and app to install is cumbersome.
No, I would not recommend this to a friendCrappy TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powered the TV up and connected to the wireless internet. It then needed an update. Somewhere in the update process it crapped out and would not update. Had to return to store. I would not buy Insignia again.
No, I would not recommend this to a friendSome apps crash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to watch spectrum tv and telemundo and a cannot install spectrum, It doesn't find it and telemundo worked 2 or 3 times and now it doesn't work it tells me that I have to update my tv but it is up to date. Get other brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Javiord.
I apologize for the experience that you had with this 43" Fire TV Edition TV. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
last a year and 11 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.literally became black screen within a year and 11 months all you can see is a black screen but can hear the audio and it was working perfectly fine the day before.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Desha,
Thanks for taking the time and effort to leave a review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV it's talking about garbage do you have to keep having people come out to fix it to the parts getting bad you smell nothing the electrical burning
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dpbull95,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/