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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of setup, price, and smart TV capabilities. They appreciate the great picture and sound quality, easy setup process, affordability, and convenience of the smart TV platform. However, some customers have concerns about the remote control's compatibility and basic functionality, as well as the TV's durability, short lifespan, and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,365 reviews
  • Rated 1 out of 5 stars

    PASS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Hdmi ports didn't work. Bought an insignia in the past and it was solid. They don't make this brand like they used to.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 43" Class LED 4K UHD Smart Fire TV Edition TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was broken when you deliver it! It was so embarrassing to me! My Mother was also embarrassed, that is who I bought the TV for her!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture is Wavey

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture will intermittently become wavey. Mostly does this during dark scenes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it May 1st and half the screen went black end of June. Probably cheaper to buy another TV instead of fixing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 43" Fire TV! We know how disheartening is when a TV stops working. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT BUY Insignia!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible tv, cheap materials and a lousy design. Our tv stopped working after 2 months. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr lomax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman did not explain anything to us about the TV he didn’t even say we need HD HD He was very unprofessional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Tv and Refrigerate. Insignia products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia TV stopped working , I bought a Refrigerator in this brand and it also quit. Not satisfied with this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 43" Class LED 4K UHD Smart Fire TV Edition, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 weeks and the screen went out. Don’t recommend this tv at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad not really a 4K tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have opened it before Xmas... doesn’t even run my sons 4K gaming system!! I would have returned it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" Fire TV. I am sorry to read that you are having issues with the connections. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia 43"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is not working now .. Work well only for a one almost two years

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia,

      Thanks for taking the time and effort to leave a review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Highly upset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is glitchy but I’m not sending it back back the hassle of shipping during the holidays and covid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a year and now does not turn on. Terrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a month later screen was blurry. Then stopped being able to switch between inputs. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    12031935

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use would not recommend this t v to any one take 5 to 8 minutes to get to your program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7/21 and the picture is out on tv in less than a year

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi 2022,

      Thanks for taking the time and effort to leave a review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience of this product have caused you. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was hot to the touch and had a electrical bun smell to it. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. The employees tried to bring out a broken item and charge full price.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our Fire TV Edition, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can check the situation in further detail and get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this tv because it pixelated and purchased a more expensive one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kids room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV I have ever bought, returned and exchanged for different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    damaged goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    opened box and found tv crushed. returned and bought another model.

    No, I would not recommend this to a friend