Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Best Buy Is a Total Rip Off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original TV was a lemon. It was like pulling hen's teeth to get a replacement, despite my paying for a 2-year warranty. In the process, what I learned was the scam you have. You only guarantee your products for 15 days???? So customers must PAY for your product to WORK? And when it fails you only provide a GIFT CARD? What a scam. And so you know, the replacement is beginning to FAIL. I'm considering, when it dies like the first one, despite only being in my home a couple months, driving to one of your stores and dumping your garbage outside your crook's doors.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dennis,
Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced with our product and the warranty process. As the manufacturer of the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV, we aim to provide reliable quality and support, and we’re sorry to hear that your experience has not met those standards.
We take your concerns seriously and would like to assist you further. Please consider reaching out to our customer support team directly so we can better understand the situation and explore possible solutions. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products and services.
Thank you again for bringing this to our attention. - Emman | Insignia Products
Bad experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first the box come without screws. I asked customer service and they asked me to go to the nearby bestbuy store.I went the nearest one half an hour away. And the store said they dont have. Then I go back to the customer service. Its so riduculous that this time, the agent said the tv donesnt need screws. And again asked me to go to the nearby store. I am enough and explained to them store doesnt have either. Then the customer service said they have no idea how to solve it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re very sorry to hear about the inconvenience you faced with the missing screws and the subsequent customer service interactions. This is not the experience we want for our customers. Please reach out to our support team again, and we’ll do our best to resolve this issue promptly. Your satisfaction is important to us, and we appreciate your patience. Keith | Insignia Support
Affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Price was right. This was a gift to a family member
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV was the perfect gift for your family member. It's great to know that you found it affordable and that it met your expectations. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Too many Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen gets stuck on error message: Web page not found. Wish I had purchased another brand.
No, I would not recommend this to a friendLost in transit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was not delivered to the specified residential address locatede delivery instructions.
No, I would not recommend this to a friendDoesn’t Work. Freezes intermittently.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Literally the 3rd same Insignia TV after Exchanges and it still doesn’t work. When you go to devices and Restart TV it works every time. Problem is if you turn the TV off with the remote or it goes to sleep it comes back EVERY time working intermittently. Runs for 2 seconds freezes and runs for 2 seconds again over and over again. You then have to go to Devices and restart the TV for it to work right. 3 TV’s in a row and Tech support from Amazon, Best Buy and Netgear can’t figure it out. Disappointing and really irritating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JasonR! I am truly sorry to hear about the ongoing issues you have experienced with your Insignia TV. It must be incredibly frustrating to have gone through three TVs without a resolution. We understand how disappointing and irritating this situation must be for you. Rest assured, we will make it right and offer assistance covered by the manufacturer's warranty. Please call 1-877-467-4289 for further support.
JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Ok tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my kids room it is good for the price. Don’t expect anything spectacular. The settings button doesn’t work for me.
I would recommend this to a friendWorst tv review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in June of 2024 screen is black and I’ve had it a little over a year. A tv screen should not do this for this short amount of time. I am out of the warranty I have tried trouble shooting I will never buy this type of tv
No, I would not recommend this to a friendTv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apps doesn’t work on tv. Even after deleting and downloading them again
No, I would not recommend this to a friendWavy video, pixelation and faint lines. No good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV video transmits "wavy like" video, it's really odd. Also, it pixelates often and now has 3 very faint horizontal lines running through the picture. Should have gotten a Samsung.....
No, I would not recommend this to a friendChannels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has trouble keeping the programmed channels.
No, I would not recommend this to a friendNot great quality and display panel died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks on this TV are very bad and panel went out after 1 month.
I would recommend this to a friendGood price not user friendly for old people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my 60+ year old mother to replace an old 720p lcd Sony tv it still works no problem. After about a week my mom said give me back the old tv. The tv remote is very small and could be easily lost. There is always a hassle with powering on and going through complicated looking input menus to turn on regular cable tv
No, I would not recommend this to a friendTerrible TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDR is obviously awful, but that was expected. I messed up and didn't research anything beforehand. You can get a much better TV for the same price. I would've taken it back for a different one and I would've spent another $150 or $200, but unfortunately it's now passed the 15 day mark. Keep looking, you can do better!
No, I would not recommend this to a friendDisappointed with Insignia TV that didn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of the Insignia 43" TV was made on 7/26 online with pickup at the store on 8/2. I brought the TV home and installed it and attempted to turn it on. It was defective and did not come on. I returened the TV the next day and purchased a Roku TV that was in stock at my local store. I brought it home and plugged it in and ti worked fine. I was very unhappy with the Insignia but do enjoy the Roku TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We genuinely appreciate your feedback and understand that it's important for every purchase to meet expectations. While we're sorry to hear that your experience with the Insignia TV didn’t go as planned, we're glad to know that you are enjoying your new Roku TV. Your insights are valuable to us, and we hope you find a TV that brings you complete satisfaction in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Insigna
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV sometimes will cut on after multiple attempts with the remote. Ultimately, you have to unplug to completely reboot the TV. Internet connection is frequently dropped. I would not expect this many issues with a TV that was purchased less than three months ago.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Veronica,
Thank you for your feedback regarding the Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We’re sorry to hear about the issues you’ve been experiencing with your TV.
If you need further assistance, please access the link below for our customer support contact information, we are here to help, given that the tv was just purchase three months ago. |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
A waste of time and money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during Black Friday sale. My prior Black Friday $90 TV had lastsd for 6 yesrs (it still works(. I waited several months to attempt to put this TV up, using the stand. After several hours, im completely frustrated. Theres a whole Q&A section devoted to the ridiculousness of the stand. The worse part is the manufacturer clearly knows the deaign is more than flawed. Im pass my return tome, but im done wasting my life on this TV. I will likely donate it to a shelter that can mount it on a wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the frustration you encountered with the stand setup. Your feedback is important to us, and we'll use it to improve our products. If you have any further details or suggestions, please let us know. We're here to help!
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as clear as i think it should be. Did not come with plastic covering screen .
No, I would not recommend this to a friendTV Nice - Product Support Not So Much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice. Product support was poor. It took much time, searching, phone calls and research to obtain an owners manual. Very frustrating dealing with Best Buy. This TV does not have Bluetooth capability.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you like the TV, but we apologize for the frustration you experienced with product support and obtaining the owner's manual.
We understand how important it is to have easy access to support and clear information. Your feedback is valuable, and we will work to improve our support services. Regarding the Bluetooth capability, this model does not include Bluetooth functionality. We recommend exploring alternative solutions that might better suit your needs. Our customer support team is available to assist you in finding the best option.
We appreciate your understanding and thank you for helping us improve our products and services. Thank you for choosing Insignia™. -Rolf | insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Open box actual damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small spot damage on actual screen. No TV stands. When you buy something open box you aren't expecting screen damage. I just won't be doing business with you guys anymore I was going to just suck it up and keep it to myself but since you keep emailing me and reminding me to leave a review here it is.
No, I would not recommend this to a friend