Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
DISAPPOINTED FOR SURE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sir's, The T.V. product I purchased from your store is excellent, however, I was totally misled by your team member, that your Geek Squad, would set up the T.V. etc. etc. at my home. When I inquired about that, I was told it would cost me $200.00 for the set up. It's unlikely I or my family will be back to your store.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback and are glad to hear that you are enjoying your T.V. product. We apologize for any confusion or misunderstanding regarding the Geek Squad set up services. We strive to provide accurate information and will address this issue with our team to ensure better communication in the future. Thank you for bringing this to our attention and we hope to have the opportunity to regain your trust in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
TVs do not last that long
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second insignia TV in both have gone to a black screen with a red blinking light within a year they replaced the first one with the second TV and now it’s doing the same same thing I would recommend a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leeann. We appreciate you taking the time to share your experience. We're truly sorry to hear about the issues you've encountered with your Insignia TVs. We understand how frustrating it can be to experience repeated technical difficulties. Please know that we take such feedback very seriously and are committed to improving our products and customer service. We encourage you to reach out to our Insignia customer support team (877-467-4289) directly. They can provide specific troubleshooting advice or assist with repair or replacement options, depending on your situation. Thank you for your understanding and patience. We value your feedback and hope to provide you with a better experience in the future. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disposable TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great when you first get it but it does not last. I have bought 2 in the last 3 years. I am an older woman who does not abuse it or add any game systems to it. Save yourself the money and buy a better brand.
No, I would not recommend this to a friendDon't Buy Fire TVs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does what it's supposed to do but it does it really slowly. It sometimes takes 30 seconds or more before my inputs show up because Amazon's ads have to show up before you can literally do anything with this TV. It wouldn't be bad if not for the FireTv feature.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your insights on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback regarding the responsiveness of the TV and understand that user experience is crucial. Your comments are valuable as we continue to enhance our products, and we hope you enjoy the features it offers overall! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Best Buy brand tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a cheap Insignia tv from Best Buy for a spare bedroom. Works ok so far. Nothing fancy.
I would recommend this to a friendFire This TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm OK with this TV. One of the resons that I purchased this unit was because of the built in Fire TV app. The picture using the app delivers is very low quality image, very fuzzy. I've been forced to use a USB Firestick in order to improve the image.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you're overall satisfied with your TV and appreciate you highlighting the built-in Fire TV app. Your comments about the picture quality are valuable, and we take your experience seriously as it helps us identify areas for improvement. We truly appreciate your input and thank you for choosing Insignia! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this tv is horrible. There’s sound issues and picture quality isn’t the best. I wasn’t expecting much because of the price, but it should at least be decent quality and it’s not.
No, I would not recommend this to a friendNo picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv comes on you hear sound no picture it’s not even a yes old
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it as mine ended up being defective, but really was not a great experience from the start. It forces you through a lot of the FireTV options, so if you are looking for a television and bringing your own device (like an Apple TV), I would send a few dollars more on something else not as tied to Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, GIS3! It is saddening to know that you experienced this trouble with your Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We always aim to provide quality products to our customers, so rest assured this feedback has been acknowledged to help us improve our services. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its ok. It sounds more a old PC screen than TV style view.
I would recommend this to a friendopen box far from excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."open box excellent" but....screen cracked and broken in multiple places with packaging in perfect shape....looks like it was sent out this way:(
No, I would not recommend this to a friendGreat but no screws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv- but did not include the screws for the tv stand legs....so that's very annoying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi War7eagle,
Thank you for your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you like the TV, but we're sorry to learn that the screws for the stand legs were missing. We understand how frustrating this can be.
Your input is valuable to us, and we will look into this issue to ensure it doesn't happen again. If you need assistance or have any additional concerns, please feel free to reach out. -Emman | Insignia Products
Came Damaged - Could be poor build quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this item came damaged. The side of the screen is bulging and it makes for a werid looking picture. Not sure I would recommend this TV based on build. The functionality of the Amazon Fire interface seems fine though. I opened the box day after the return eligibility timeline so BB will not honor a replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pasquale,
Thank you for sharing your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issue with the screen upon arrival. We take product quality seriously and will pass your comments along to our quality assurance team to help improve our manufacturing processes.
While we understand your frustration, we're glad to hear that the Fire TV interface functions well. We appreciate your feedback and apologize for the inconvenience caused. If there's anything further we can assist with, please don't hesitate to reach out.
Thank you again for your honest review. - Emman | Insignia Products
Warranty my foot!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out in 4 months. Called Insignia under the "warranty". They say a technician is only available to come "look at" my tv M - Thur. I make more in 4 hours of work then the tv costed. They refuse to honor the warranty! Think twice before buying a tv by Insignia. If it fails, it will be your new paperweight unless you take off work to accommodate they're technicians.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TommieD, thank you for sharing your feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to hear about the issues you've experienced with your TV and the inconvenience regarding the warranty service.
Your comments are important to us, and we take them seriously. We apologize for any frustration this has caused and would like to assist you further. Please reach out to our customer support team so we can work towards a resolution that fits your schedule. Emman | Insignia Products
Missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of buying an open box item, is to save money. This item was incomplete, I had to buy all the missing parts myself. Best Buy did not want to refund my money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience of receiving an incomplete open box item.
We understand that purchasing open box products should provide both value and convenience, and we regret that this was not the case for you. Missing parts can be frustrating, and we appreciate you bringing this issue to our attention.
Please know that your feedback is invaluable as it helps us improve our quality control measures to ensure future customers have a better experience. We encourage you to reach out to Best Buy directly, as they may be able to assist you further with your refund request or provide the missing parts.
If there’s anything else we can do to assist you, please don’t hesitate to reach out to our customer service team. We want to ensure that your experience with our products is a positive one.
Thank you for your understanding and support.
- Cons mentioned:Remote control
Not working.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return next day. Remote and other applications Not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karthick,
Thank you for your feedback. We're sorry to hear that you experienced issues with the remote and applications on your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. Your satisfaction is important to us, and we regret any inconvenience this may have caused. Patricia | Insignia Support
Ok TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv really no problems except for one. The Optical output works one day then not for 3 days then works again for a day and so forth.
No, I would not recommend this to a friendNo sound! What's up?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I turn on the TV, the majority of the time, the sound doesn't work, no matter what I do. Have reviewed the entire set-up and settings and can find no apparent reason for this. Not a happy camper....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the frustration you're experiencing with your Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. It's concerning that the sound isn't working consistently when you turn it on. I'm here to help you troubleshoot this issue and find a solution. Can you please try a few things for me? Have you tried restarting the TV or checking the volume settings? Additionally, are you using any external audio devices or soundbars? I'd be happy to help you investigate further and see if there's a software or hardware issue that needs attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Tv would not power upOut of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because I can’t give it Zero stars because the TV was dead out of the box. If it actually powered up and I could watch it I may have given it more stars.
No, I would not recommend this to a friendAs expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv had heat wave like patterns that move through it occasionally. I returned mine. You get what you pay for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear about the issues you experienced with your television, particularly the heat wave-like patterns. We understand how frustrating it can be when a product does not meet your expectations.
At Insignia, we strive to ensure that our products deliver quality performance and satisfaction. Your comments are valuable to us, and we will take them into consideration as we continue to improve our products. If you have any further details about the issue or if you would like assistance, please feel free to reach out to our customer support team.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.