Customer Ratings & Reviews

This TV has trouble keeping the programmed channels.

I bought this tv in June of 2024 screen is black and I’ve had it a little over a year. A tv screen should not do this for this short amount of time. I am out of the warranty I have tried trouble shooting I will never buy this type of tv

Apps doesn’t work on tv. Even after deleting and downloading them again

The item was not delivered to the specified residential address locatede delivery instructions.

This TV video transmits "wavy like" video, it's really odd. Also, it pixelates often and now has 3 very faint horizontal lines running through the picture. Should have gotten a Samsung.....

The purchase of the Insignia 43" TV was made on 7/26 online with pickup at the store on 8/2. I brought the TV home and installed it and attempted to turn it on. It was defective and did not come on. I returened the TV the next day and purchased a Roku TV that was in stock at my local store. I brought it home and plugged it in and ti worked fine. I was very unhappy with the Insignia but do enjoy the Roku TV.

The TV sometimes will cut on after multiple attempts with the remote. Ultimately, you have to unplug to completely reboot the TV. Internet connection is frequently dropped. I would not expect this many issues with a TV that was purchased less than three months ago.

Blacks on this TV are very bad and panel went out after 1 month.

I bought this tv for my 60+ year old mother to replace an old 720p lcd Sony tv it still works no problem. After about a week my mom said give me back the old tv. The tv remote is very small and could be easily lost. There is always a hassle with powering on and going through complicated looking input menus to turn on regular cable tv

Picture is not as clear as i think it should be. Did not come with plastic covering screen .

I bought this TV during Black Friday sale. My prior Black Friday $90 TV had lastsd for 6 yesrs (it still works(. I waited several months to attempt to put this TV up, using the stand. After several hours, im completely frustrated. Theres a whole Q&A section devoted to the ridiculousness of the stand. The worse part is the manufacturer clearly knows the deaign is more than flawed. Im pass my return tome, but im done wasting my life on this TV. I will likely donate it to a shelter that can mount it on a wall.

HDR is obviously awful, but that was expected. I messed up and didn't research anything beforehand. You can get a much better TV for the same price. I would've taken it back for a different one and I would've spent another $150 or $200, but unfortunately it's now passed the 15 day mark. Keep looking, you can do better!

Sir's, The T.V. product I purchased from your store is excellent, however, I was totally misled by your team member, that your Geek Squad, would set up the T.V. etc. etc. at my home. When I inquired about that, I was told it would cost me $200.00 for the set up. It's unlikely I or my family will be back to your store.

TV is nice. Product support was poor. It took much time, searching, phone calls and research to obtain an owners manual. Very frustrating dealing with Best Buy. This TV does not have Bluetooth capability.

This is my second insignia TV in both have gone to a black screen with a red blinking light within a year they replaced the first one with the second TV and now it’s doing the same same thing I would recommend a different brand

Bought a cheap Insignia tv from Best Buy for a spare bedroom. Works ok so far. Nothing fancy.

This TV does what it's supposed to do but it does it really slowly. It sometimes takes 30 seconds or more before my inputs show up because Amazon's ads have to show up before you can literally do anything with this TV. It wouldn't be bad if not for the FireTv feature.

Small spot damage on actual screen. No TV stands. When you buy something open box you aren't expecting screen damage. I just won't be doing business with you guys anymore I was going to just suck it up and keep it to myself but since you keep emailing me and reminding me to leave a review here it is.

Overall I'm OK with this TV. One of the resons that I purchased this unit was because of the built in Fire TV app. The picture using the app delivers is very low quality image, very fuzzy. I've been forced to use a USB Firestick in order to improve the image.

The TV is great when you first get it but it does not last. I have bought 2 in the last 3 years. I am an older woman who does not abuse it or add any game systems to it. Save yourself the money and buy a better brand.