Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its ok. It sounds more a old PC screen than TV style view.
I would recommend this to a friendNot worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this tv is horrible. There’s sound issues and picture quality isn’t the best. I wasn’t expecting much because of the price, but it should at least be decent quality and it’s not.
No, I would not recommend this to a friendNo picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv comes on you hear sound no picture it’s not even a yes old
No, I would not recommend this to a friendopen box far from excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."open box excellent" but....screen cracked and broken in multiple places with packaging in perfect shape....looks like it was sent out this way:(
No, I would not recommend this to a friendWarranty my foot!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out in 4 months. Called Insignia under the "warranty". They say a technician is only available to come "look at" my tv M - Thur. I make more in 4 hours of work then the tv costed. They refuse to honor the warranty! Think twice before buying a tv by Insignia. If it fails, it will be your new paperweight unless you take off work to accommodate they're technicians.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TommieD, thank you for sharing your feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to hear about the issues you've experienced with your TV and the inconvenience regarding the warranty service.
Your comments are important to us, and we take them seriously. We apologize for any frustration this has caused and would like to assist you further. Please reach out to our customer support team so we can work towards a resolution that fits your schedule. Emman | Insignia Products
Great but no screws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv- but did not include the screws for the tv stand legs....so that's very annoying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi War7eagle,
Thank you for your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you like the TV, but we're sorry to learn that the screws for the stand legs were missing. We understand how frustrating this can be.
Your input is valuable to us, and we will look into this issue to ensure it doesn't happen again. If you need assistance or have any additional concerns, please feel free to reach out. -Emman | Insignia Products
Came Damaged - Could be poor build quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this item came damaged. The side of the screen is bulging and it makes for a werid looking picture. Not sure I would recommend this TV based on build. The functionality of the Amazon Fire interface seems fine though. I opened the box day after the return eligibility timeline so BB will not honor a replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pasquale,
Thank you for sharing your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issue with the screen upon arrival. We take product quality seriously and will pass your comments along to our quality assurance team to help improve our manufacturing processes.
While we understand your frustration, we're glad to hear that the Fire TV interface functions well. We appreciate your feedback and apologize for the inconvenience caused. If there's anything further we can assist with, please don't hesitate to reach out.
Thank you again for your honest review. - Emman | Insignia Products
Missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of buying an open box item, is to save money. This item was incomplete, I had to buy all the missing parts myself. Best Buy did not want to refund my money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience of receiving an incomplete open box item.
We understand that purchasing open box products should provide both value and convenience, and we regret that this was not the case for you. Missing parts can be frustrating, and we appreciate you bringing this issue to our attention.
Please know that your feedback is invaluable as it helps us improve our quality control measures to ensure future customers have a better experience. We encourage you to reach out to Best Buy directly, as they may be able to assist you further with your refund request or provide the missing parts.
If there’s anything else we can do to assist you, please don’t hesitate to reach out to our customer service team. We want to ensure that your experience with our products is a positive one.
Thank you for your understanding and support.
Ok TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv really no problems except for one. The Optical output works one day then not for 3 days then works again for a day and so forth.
No, I would not recommend this to a friendNo sound! What's up?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I turn on the TV, the majority of the time, the sound doesn't work, no matter what I do. Have reviewed the entire set-up and settings and can find no apparent reason for this. Not a happy camper....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the frustration you're experiencing with your Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. It's concerning that the sound isn't working consistently when you turn it on. I'm here to help you troubleshoot this issue and find a solution. Can you please try a few things for me? Have you tried restarting the TV or checking the volume settings? Additionally, are you using any external audio devices or soundbars? I'd be happy to help you investigate further and see if there's a software or hardware issue that needs attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
- Cons mentioned:Remote control
Not working.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return next day. Remote and other applications Not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karthick,
Thank you for your feedback. We're sorry to hear that you experienced issues with the remote and applications on your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. Your satisfaction is important to us, and we regret any inconvenience this may have caused. Patricia | Insignia Support
Tv would not power upOut of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because I can’t give it Zero stars because the TV was dead out of the box. If it actually powered up and I could watch it I may have given it more stars.
No, I would not recommend this to a friendAs expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv had heat wave like patterns that move through it occasionally. I returned mine. You get what you pay for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear about the issues you experienced with your television, particularly the heat wave-like patterns. We understand how frustrating it can be when a product does not meet your expectations.
At Insignia, we strive to ensure that our products deliver quality performance and satisfaction. Your comments are valuable to us, and we will take them into consideration as we continue to improve our products. If you have any further details about the issue or if you would like assistance, please feel free to reach out to our customer support team.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving this 1 star because the tv would not connect to the wifi. I called my internet provider who walked me through different steps and they even sent a tech to the house. This is when i found out there is a default in the tv. I will take my chances and exchange it to see what happens with the next one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about the issues you experienced with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We understand how frustrating it can be when a product doesn't work as expected, especially after trying multiple troubleshooting steps.
We take full responsibility for this defect and appreciate your patience. Please reach out to our customer support team so we can assist you with the exchange process and ensure the next TV meets your expectations. Your satisfaction is our top priority, and we want to make this right for you.
Thank you for bringing this to our attention. We value your feedback and are committed to improving our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
frustrating sopper
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy this brand Insignia , fire tv is very difficult to use and I keep loosing my programs and channels when turning off the tv and turning on the channel changes to another channel it doesn't stay in the previews channel I have to do a complete on - screen setup over again, the bad part is the amazon commercials over and over I think the tv brand should be AMAZON TV not INSIGNIA.
No, I would not recommend this to a friendI paid for a new tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase is about a joke! I paid for a brand new tv and you people sent me an open box that was obviously taken out of the box and then it doesn’t even work properly ! I made this purchase in August and we’re still playing games with repairing it when you should have sent me a new tv like I paid for. I will never buy anything from Best Buy because it wasn’t a best buy. You suck!!!
No, I would not recommend this to a friendTake Prime/Amazon off This TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have cable or satellite, and for some strange reason the TV decides what needs to be on. It will not let watch Antenna TV without the Prime pop-up. If I force it, it will then exit Antenna TV, and do the pop-up. It will even go to different channels when a selection is made. How do I return it?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you are experiencing with your Insignia™ Smart Fire TV. To fix this issue, you may want to try resetting the TV to its factory settings or contacting customer support for further assistance. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Not worth money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted for 9 months before it stopped working
No, I would not recommend this to a friendDEFECTIVE Insignia F30 LED 4K UHD Smart Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item defective upon delivery. Screen blanks out after a few minutes. Service call took 2 weeks. The unite should have been replaced.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is annoying and frustrating. There is no way to keep it from turning off due to inactivity, so once you pause it most likely it's going to turn itself off after a certain time. I've tried turning off the screen saver and putting the sleep timer as high as it can go and nothing works. I'm ready to send it back and get something else.
No, I would not recommend this to a friend