Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Not worth money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted for 9 months before it stopped working
No, I would not recommend this to a friendReturning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving this 1 star because the tv would not connect to the wifi. I called my internet provider who walked me through different steps and they even sent a tech to the house. This is when i found out there is a default in the tv. I will take my chances and exchange it to see what happens with the next one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about the issues you experienced with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We understand how frustrating it can be when a product doesn't work as expected, especially after trying multiple troubleshooting steps.
We take full responsibility for this defect and appreciate your patience. Please reach out to our customer support team so we can assist you with the exchange process and ensure the next TV meets your expectations. Your satisfaction is our top priority, and we want to make this right for you.
Thank you for bringing this to our attention. We value your feedback and are committed to improving our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
frustrating sopper
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy this brand Insignia , fire tv is very difficult to use and I keep loosing my programs and channels when turning off the tv and turning on the channel changes to another channel it doesn't stay in the previews channel I have to do a complete on - screen setup over again, the bad part is the amazon commercials over and over I think the tv brand should be AMAZON TV not INSIGNIA.
No, I would not recommend this to a friendI paid for a new tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase is about a joke! I paid for a brand new tv and you people sent me an open box that was obviously taken out of the box and then it doesn’t even work properly ! I made this purchase in August and we’re still playing games with repairing it when you should have sent me a new tv like I paid for. I will never buy anything from Best Buy because it wasn’t a best buy. You suck!!!
No, I would not recommend this to a friendDEFECTIVE Insignia F30 LED 4K UHD Smart Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item defective upon delivery. Screen blanks out after a few minutes. Service call took 2 weeks. The unite should have been replaced.
No, I would not recommend this to a friendTake Prime/Amazon off This TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have cable or satellite, and for some strange reason the TV decides what needs to be on. It will not let watch Antenna TV without the Prime pop-up. If I force it, it will then exit Antenna TV, and do the pop-up. It will even go to different channels when a selection is made. How do I return it?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you are experiencing with your Insignia™ Smart Fire TV. To fix this issue, you may want to try resetting the TV to its factory settings or contacting customer support for further assistance. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is annoying and frustrating. There is no way to keep it from turning off due to inactivity, so once you pause it most likely it's going to turn itself off after a certain time. I've tried turning off the screen saver and putting the sleep timer as high as it can go and nothing works. I'm ready to send it back and get something else.
No, I would not recommend this to a friendI wouldn't recommend buying this TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV came without an owner's manual or the screws needed to attach the feet to the bottom of the TV. I had to buy screws myself at the hardware store to fix the problem. I called Insignia and they didn't help me at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Redseeker. We're sorry to hear about the missing manual and screws for your Insignia™ TV. We understand how frustrating this must have been. Please reach out to our customer support team for further assistance. We appreciate your patience and will work to improve our service. Ivy | Insignia Support
Flashing white within one month of use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased during Black Friday… didn’t open and start using it until February.. this thing keeps flashing white while I’m watching TV. Would NOT recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback, NicoleL. We're sorry to hear you're experiencing a flashing white screen on your Insignia™ 43" Class F30 Series Fire TV after only a month of use. That's definitely concerning. We understand your frustration, especially since you purchased it during Black Friday and didn't start using it until February. We recommend contacting our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Suppor
Short working life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this less than a year and half and the picture has disappeared. Will not buy this brand ever again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, RonA. We're truly sorry to hear your TV stopped working after such a short time. That’s not the experience we want for our customers, and your comments are being shared with our product team to help improve long-term reliability. Tine | Insignia Support
Mediocre at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a cheap tv so don't expect much. Best Buy's customer service was horrible, tv arrived damaged and getting it replaced and then returned was a nightmare
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, JeremyN. We're sorry to hear that your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV didn't meet your expectations and that you had a frustrating experience with Best Buy's customer service. Your feedback is important and will help us improve our services. If you need further assistance, please reach out to our customer service team. Thank you for your review. Ivy | Insignia Support
WiFi didn't work, sound went in and out at random
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, very disappointing. I bought because it was an Amazon Fire TV, but would not connect with Amazon.
No, I would not recommend this to a friendShipping problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took to long to receive this TV. There were shipping delays
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience caused by the shipping delays. We understand how frustrating this can be and appreciate your patience. Thank you for bringing this to our attention, and we hope you enjoy your new TV.
- Carl | Insignia Products
returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv only worked for 24 hours. We ended up returning it for a Samsung that is working great!
No, I would not recommend this to a friendNoname
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No comment nothing to say. Or dissatisfied today ok
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We strive to ensure that our products meet the highest standards of quality and performance, and we are sorry to hear that your experience did not meet your expectations.
If you have any specific concerns or issues, we would love to hear more details so we can assist you better. Your satisfaction is important to us, and we are here to help resolve any problems you may be facing.
Thank you again for your feedback.
Only buy if you want to end up returning it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy unless you want constant issues with it powering down, disconnect from the Internet, at times the quality of the picture becomes awful. Sent off for repair for it back and few days later same thing. Will be returning this to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues you've experienced with our product. Your frustration is understandable, and we apologize for any inconvenience caused. We appreciate you bringing this to our attention and will work on improving our products. If you need further assistance, please don't hesitate to contact our customer hotline at 1-877-467-4289.
- Carl | Insignia Products
You can’t use it without Amazon Prime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t use it without Amazon Prime and you have to login with every use
No, I would not recommend this to a friendTired of Amazon Up-selling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like how TV opens with "Fire TV" sign up. Each time you turn it on, then it goes to HDMI input. Amazon can't stop trying to up-sell. I have Roku
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand how frustrating it can be when a device doesn’t align with your preferences. We appreciate you sharing your thoughts about the startup experience and the transition to HDMI input. Your input is valuable and helps us better understand how we can improve the user experience for all customers.
Keith | Insignia Support
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchase this and tried to set it up it would not get beyond the network screen, I even called tech support and nothing would work so I returned it. After grabbing the exact same model, I got it up on the wall and when I turned it on there was underlying screen damage, a spider web of cracks. I ended up getting a different model (TCL) which set up perfectly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointing experience with the Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for the inconvenience and frustration caused by the issues you encountered, including the difficulty setting it up and the underlying screen damage. We understand that receiving a defective product is unacceptable, especially when you've already experienced problems with a similar product. We're glad to hear that you were able to find a working solution with the TCL model. We take all feedback seriously and will use it to improve our quality control processes to prevent similar issues in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Dosent work got sent broken tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dont work after downloading fire app turned it self off never turned back on
No, I would not recommend this to a friend