Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Mehhhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than my Samsung and LG tvs decent if you just want something cheap but doesn’t come close to Samsung or LG in terms of quality
No, I would not recommend this to a friendAffordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Price was right. This was a gift to a family member
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV was the perfect gift for your family member. It's great to know that you found it affordable and that it met your expectations. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Beautiful picture, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume increases on its own. Remote non working periodically. Frequent Audio Out of Sync: adjust 3 times per wk & 2 times per incident. No Menu button on remote. Doing trade-in. Purchased 2/18/25. Today: 4/8/25
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you have experienced with the product. We understand how frustrating it can be to deal with volume fluctuations, a periodically non-working remote, and frequent audio sync problems. The absence of a menu button on the remote is also noted. Your comments are valuable to us and will help us improve our products in the future. We appreciate you sharing your experience.
Keith | Insignia Support
Best Buy Is a Total Rip Off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original TV was a lemon. It was like pulling hen's teeth to get a replacement, despite my paying for a 2-year warranty. In the process, what I learned was the scam you have. You only guarantee your products for 15 days???? So customers must PAY for your product to WORK? And when it fails you only provide a GIFT CARD? What a scam. And so you know, the replacement is beginning to FAIL. I'm considering, when it dies like the first one, despite only being in my home a couple months, driving to one of your stores and dumping your garbage outside your crook's doors.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dennis,
Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced with our product and the warranty process. As the manufacturer of the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV, we aim to provide reliable quality and support, and we’re sorry to hear that your experience has not met those standards.
We take your concerns seriously and would like to assist you further. Please consider reaching out to our customer support team directly so we can better understand the situation and explore possible solutions. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products and services.
Thank you again for bringing this to our attention. - Emman | Insignia Products
Not a good visit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store is full of cracked screan tv's. They sale. I brought home three at three dufferent store visit. Others at customer service where returning a tv i was going to replace . So the store could have accepted a truck that fellover and decided well lets see if any are still good. Department audio tv seemed uninterested in customer service. Everythings a hslf answer like i knew jargan of tv sales.
I would recommend this to a friendChannels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has trouble keeping the programmed channels.
No, I would not recommend this to a friendSleep, loss image problem
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would really love this TV if it didn’t keep going to sleep every 5 to 10 minutes. I called and asked for an exchange, but I was told there’s nothing wrong with it and that it’s just the way it’s set up. Please take customer feedback seriously—listening to our concerns would make a lot more sense going forward.
No, I would not recommend this to a friendInsignia TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your hard earned money on this brand. If you do I would buy the extended warranty. All 3 TV'S I bought, either the sound, picture or both went bad within 6 months to a year
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as clear as i think it should be. Did not come with plastic covering screen .
No, I would not recommend this to a friendDisappointed with Insignia TV that didn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of the Insignia 43" TV was made on 7/26 online with pickup at the store on 8/2. I brought the TV home and installed it and attempted to turn it on. It was defective and did not come on. I returened the TV the next day and purchased a Roku TV that was in stock at my local store. I brought it home and plugged it in and ti worked fine. I was very unhappy with the Insignia but do enjoy the Roku TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We genuinely appreciate your feedback and understand that it's important for every purchase to meet expectations. While we're sorry to hear that your experience with the Insignia TV didn’t go as planned, we're glad to know that you are enjoying your new Roku TV. Your insights are valuable to us, and we hope you find a TV that brings you complete satisfaction in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Insigna
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV sometimes will cut on after multiple attempts with the remote. Ultimately, you have to unplug to completely reboot the TV. Internet connection is frequently dropped. I would not expect this many issues with a TV that was purchased less than three months ago.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Veronica,
Thank you for your feedback regarding the Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We’re sorry to hear about the issues you’ve been experiencing with your TV.
If you need further assistance, please access the link below for our customer support contact information, we are here to help, given that the tv was just purchase three months ago. |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
DISAPPOINTED FOR SURE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sir's, The T.V. product I purchased from your store is excellent, however, I was totally misled by your team member, that your Geek Squad, would set up the T.V. etc. etc. at my home. When I inquired about that, I was told it would cost me $200.00 for the set up. It's unlikely I or my family will be back to your store.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback and are glad to hear that you are enjoying your T.V. product. We apologize for any confusion or misunderstanding regarding the Geek Squad set up services. We strive to provide accurate information and will address this issue with our team to ensure better communication in the future. Thank you for bringing this to our attention and we hope to have the opportunity to regain your trust in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Best Buy brand tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a cheap Insignia tv from Best Buy for a spare bedroom. Works ok so far. Nothing fancy.
I would recommend this to a friendDon't Buy Fire TVs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does what it's supposed to do but it does it really slowly. It sometimes takes 30 seconds or more before my inputs show up because Amazon's ads have to show up before you can literally do anything with this TV. It wouldn't be bad if not for the FireTv feature.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your insights on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback regarding the responsiveness of the TV and understand that user experience is crucial. Your comments are valuable as we continue to enhance our products, and we hope you enjoy the features it offers overall! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
TVs do not last that long
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second insignia TV in both have gone to a black screen with a red blinking light within a year they replaced the first one with the second TV and now it’s doing the same same thing I would recommend a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leeann. We appreciate you taking the time to share your experience. We're truly sorry to hear about the issues you've encountered with your Insignia TVs. We understand how frustrating it can be to experience repeated technical difficulties. Please know that we take such feedback very seriously and are committed to improving our products and customer service. We encourage you to reach out to our Insignia customer support team (877-467-4289) directly. They can provide specific troubleshooting advice or assist with repair or replacement options, depending on your situation. Thank you for your understanding and patience. We value your feedback and hope to provide you with a better experience in the future. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
TV Nice - Product Support Not So Much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice. Product support was poor. It took much time, searching, phone calls and research to obtain an owners manual. Very frustrating dealing with Best Buy. This TV does not have Bluetooth capability.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you like the TV, but we apologize for the frustration you experienced with product support and obtaining the owner's manual.
We understand how important it is to have easy access to support and clear information. Your feedback is valuable, and we will work to improve our support services. Regarding the Bluetooth capability, this model does not include Bluetooth functionality. We recommend exploring alternative solutions that might better suit your needs. Our customer support team is available to assist you in finding the best option.
We appreciate your understanding and thank you for helping us improve our products and services. Thank you for choosing Insignia™. -Rolf | insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Fire This TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm OK with this TV. One of the resons that I purchased this unit was because of the built in Fire TV app. The picture using the app delivers is very low quality image, very fuzzy. I've been forced to use a USB Firestick in order to improve the image.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you're overall satisfied with your TV and appreciate you highlighting the built-in Fire TV app. Your comments about the picture quality are valuable, and we take your experience seriously as it helps us identify areas for improvement. We truly appreciate your input and thank you for choosing Insignia! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
A waste of time and money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during Black Friday sale. My prior Black Friday $90 TV had lastsd for 6 yesrs (it still works(. I waited several months to attempt to put this TV up, using the stand. After several hours, im completely frustrated. Theres a whole Q&A section devoted to the ridiculousness of the stand. The worse part is the manufacturer clearly knows the deaign is more than flawed. Im pass my return tome, but im done wasting my life on this TV. I will likely donate it to a shelter that can mount it on a wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the frustration you encountered with the stand setup. Your feedback is important to us, and we'll use it to improve our products. If you have any further details or suggestions, please let us know. We're here to help!
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it as mine ended up being defective, but really was not a great experience from the start. It forces you through a lot of the FireTV options, so if you are looking for a television and bringing your own device (like an Apple TV), I would send a few dollars more on something else not as tied to Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, GIS3! It is saddening to know that you experienced this trouble with your Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We always aim to provide quality products to our customers, so rest assured this feedback has been acknowledged to help us improve our services. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its ok. It sounds more a old PC screen than TV style view.
I would recommend this to a friend