Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Worst tv review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in June of 2024 screen is black and I’ve had it a little over a year. A tv screen should not do this for this short amount of time. I am out of the warranty I have tried trouble shooting I will never buy this type of tv
No, I would not recommend this to a friendTv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apps doesn’t work on tv. Even after deleting and downloading them again
No, I would not recommend this to a friendGood price not user friendly for old people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my 60+ year old mother to replace an old 720p lcd Sony tv it still works no problem. After about a week my mom said give me back the old tv. The tv remote is very small and could be easily lost. There is always a hassle with powering on and going through complicated looking input menus to turn on regular cable tv
No, I would not recommend this to a friendOpen box actual damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small spot damage on actual screen. No TV stands. When you buy something open box you aren't expecting screen damage. I just won't be doing business with you guys anymore I was going to just suck it up and keep it to myself but since you keep emailing me and reminding me to leave a review here it is.
No, I would not recommend this to a friendTerrible TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDR is obviously awful, but that was expected. I messed up and didn't research anything beforehand. You can get a much better TV for the same price. I would've taken it back for a different one and I would've spent another $150 or $200, but unfortunately it's now passed the 15 day mark. Keep looking, you can do better!
No, I would not recommend this to a friendPoor quality. No sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Sound quit within a month of the 1 year warranty. BB doesn't stand behind the product.
No, I would not recommend this to a friendNot great quality and display panel died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks on this TV are very bad and panel went out after 1 month.
I would recommend this to a friendWavy video, pixelation and faint lines. No good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV video transmits "wavy like" video, it's really odd. Also, it pixelates often and now has 3 very faint horizontal lines running through the picture. Should have gotten a Samsung.....
No, I would not recommend this to a friendMissing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of buying an open box item, is to save money. This item was incomplete, I had to buy all the missing parts myself. Best Buy did not want to refund my money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience of receiving an incomplete open box item.
We understand that purchasing open box products should provide both value and convenience, and we regret that this was not the case for you. Missing parts can be frustrating, and we appreciate you bringing this issue to our attention.
Please know that your feedback is invaluable as it helps us improve our quality control measures to ensure future customers have a better experience. We encourage you to reach out to Best Buy directly, as they may be able to assist you further with your refund request or provide the missing parts.
If there’s anything else we can do to assist you, please don’t hesitate to reach out to our customer service team. We want to ensure that your experience with our products is a positive one.
Thank you for your understanding and support.
No sound! What's up?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I turn on the TV, the majority of the time, the sound doesn't work, no matter what I do. Have reviewed the entire set-up and settings and can find no apparent reason for this. Not a happy camper....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the frustration you're experiencing with your Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. It's concerning that the sound isn't working consistently when you turn it on. I'm here to help you troubleshoot this issue and find a solution. Can you please try a few things for me? Have you tried restarting the TV or checking the volume settings? Additionally, are you using any external audio devices or soundbars? I'd be happy to help you investigate further and see if there's a software or hardware issue that needs attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Disposable TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great when you first get it but it does not last. I have bought 2 in the last 3 years. I am an older woman who does not abuse it or add any game systems to it. Save yourself the money and buy a better brand.
No, I would not recommend this to a friendWarranty my foot!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out in 4 months. Called Insignia under the "warranty". They say a technician is only available to come "look at" my tv M - Thur. I make more in 4 hours of work then the tv costed. They refuse to honor the warranty! Think twice before buying a tv by Insignia. If it fails, it will be your new paperweight unless you take off work to accommodate they're technicians.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TommieD, thank you for sharing your feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to hear about the issues you've experienced with your TV and the inconvenience regarding the warranty service.
Your comments are important to us, and we take them seriously. We apologize for any frustration this has caused and would like to assist you further. Please reach out to our customer support team so we can work towards a resolution that fits your schedule. Emman | Insignia Products
Ok TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv really no problems except for one. The Optical output works one day then not for 3 days then works again for a day and so forth.
No, I would not recommend this to a friendLost in transit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was not delivered to the specified residential address locatede delivery instructions.
No, I would not recommend this to a friendGreat but no screws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv- but did not include the screws for the tv stand legs....so that's very annoying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi War7eagle,
Thank you for your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you like the TV, but we're sorry to learn that the screws for the stand legs were missing. We understand how frustrating this can be.
Your input is valuable to us, and we will look into this issue to ensure it doesn't happen again. If you need assistance or have any additional concerns, please feel free to reach out. -Emman | Insignia Products
Came Damaged - Could be poor build quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this item came damaged. The side of the screen is bulging and it makes for a werid looking picture. Not sure I would recommend this TV based on build. The functionality of the Amazon Fire interface seems fine though. I opened the box day after the return eligibility timeline so BB will not honor a replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pasquale,
Thank you for sharing your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issue with the screen upon arrival. We take product quality seriously and will pass your comments along to our quality assurance team to help improve our manufacturing processes.
While we understand your frustration, we're glad to hear that the Fire TV interface functions well. We appreciate your feedback and apologize for the inconvenience caused. If there's anything further we can assist with, please don't hesitate to reach out.
Thank you again for your honest review. - Emman | Insignia Products
- Cons mentioned:Remote control
Not working.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return next day. Remote and other applications Not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karthick,
Thank you for your feedback. We're sorry to hear that you experienced issues with the remote and applications on your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. Your satisfaction is important to us, and we regret any inconvenience this may have caused. Patricia | Insignia Support
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this tv is horrible. There’s sound issues and picture quality isn’t the best. I wasn’t expecting much because of the price, but it should at least be decent quality and it’s not.
No, I would not recommend this to a friendAs expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv had heat wave like patterns that move through it occasionally. I returned mine. You get what you pay for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear about the issues you experienced with your television, particularly the heat wave-like patterns. We understand how frustrating it can be when a product does not meet your expectations.
At Insignia, we strive to ensure that our products deliver quality performance and satisfaction. Your comments are valuable to us, and we will take them into consideration as we continue to improve our products. If you have any further details about the issue or if you would like assistance, please feel free to reach out to our customer support team.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving this 1 star because the tv would not connect to the wifi. I called my internet provider who walked me through different steps and they even sent a tech to the house. This is when i found out there is a default in the tv. I will take my chances and exchange it to see what happens with the next one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about the issues you experienced with the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We understand how frustrating it can be when a product doesn't work as expected, especially after trying multiple troubleshooting steps.
We take full responsibility for this defect and appreciate your patience. Please reach out to our customer support team so we can assist you with the exchange process and ensure the next TV meets your expectations. Your satisfaction is our top priority, and we want to make this right for you.
Thank you for bringing this to our attention. We value your feedback and are committed to improving our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495