Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Don’t buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it… it disconnects from WiFi constantly even when other devices stay connected it’s a waste of money what special Best Buy offers it for. One month and I want to toss it out the window!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the WiFi connectivity issues you've been facing. We understand how frustrating it can be, especially when other devices stay connected without problems.
We take full responsibility for this issue and want to help resolve it. To check for updates on your TV, press the Home button on your remote, navigate to Settings, and select 'Device & Software'. From there, choose About, and then select Check for Updates. If an update is available, follow the on-screen instructions to install it. Ensuring your TV has the latest firmware can often resolve connectivity issues. If these steps don't help, please reach out to our customer support team for further assistance.
We appreciate your feedback and are committed to improving our products and services based on your valuable input. Thank you for giving us the opportunity to address this issue. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Not a good tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a lot of problems the Bluetooth gets disconnected constantly from the sound bar and the system moves around with out touching nothing it bad all around i would not recommend it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Elmilo. We understand your frustration with the Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for any inconvenience these issues may be causing. For assistance with troubleshooting these issues, please contact our Insignia customer support team (877-467-4289) for further support. We'll do our best to help resolve these issues. - Mae | Insignia Support
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works fine. Initial start up or start up after losing power kinda takes awhile
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I appreciate your feedback on the start-up time of your Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. It's understandable that it takes a little while for the TV to boot up, especially after losing power. I'll make sure to pass along this feedback to our team, and we'll consider it as we continue to optimize our products for a smoother user experience. Thank you for sharing your experience with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after six weeks. No longer returnable. Red stand by light is on but otherwise no power. Awful purchase on my part. No help from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your purchase. It’s disappointing to hear that your item stopped working after such a short time, and we understand how frustrating it can be when things don't go as expected.
We strive to provide high-quality products and reliable support, and we regret that we fell short in this instance. While the return period may have expired, we encourage you to reach out to our customer service team for assistance with troubleshooting or potential solutions. We value your feedback and are committed to helping you resolve this issue.
Thank you for bringing this to our attention, and we hope to make this right for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Not needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not do what I needed it for. So I did not use or try it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ishethere! I'm sorry to hear that the Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV did not meet your needs. It's disappointing when a product doesn't work as expected. Rest assured, this is an isolated issue, and we offer a return and exchange policy within 15 days for situations like this.
JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Skip this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All 3 HDMI outlets worked for 3 days and stopped working so no cable tv. Took back and got a new one same thing.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Price
Fabulous, budget television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous tv at a fabulous price. Setting it up was a breeze and can easily be done by one person. Easily connected to my internet and streaming services. Picture quality is what one would expect on a much pricier television and sound quality is excellent. Color is excellent without needing any adjustments. I’m thrilled with this tv. If you are looking for a tv that is a nice size, has great picture and sound quality at an excellent price, this is the one for you.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review of the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you're enjoying the excellent picture and sound quality, as well as the easy setup and connectivity. It's great to know that our TV has met your expectations and provided you with a high-quality viewing experience at a great price.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure you continue to have a fabulous experience with your new TV. Thanks again for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Best Buy doesn't deliver purchases then refuse to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review a television that is never delivered to you by Best Buy and then they refuse to give you a refund because they are thieves
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues with your delivery and the frustration this has caused. This is not the level of service we strive to provide, and we apologize for the inconvenience.
We want to help resolve this situation. Please contact our customer support team with your order details so we can investigate and find a solution. Your satisfaction is important to us, and we are committed to making things right.
Thank you for bringing this to our attention, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Best Buy s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy never sent the tv, took 2 weeks to trying to cancel the order they were charging restocking fee for something that never came out of the store
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible it takes forever to come on! Never again!! I want my money back! You get what you pay for.
No, I would not recommend this to a friendSevice is 0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant down load any of the local channels. Cant get ahold of anyone at bestbuy to get any help or answer any questions. Your phone service is terribly. 0
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience trying to download local channels and contacting our customer service team. We understand the frustration of not being able to reach someone for assistance. Please accept our apologies for the inconvenience. We're committed to providing better support, and we'll do our best to address your concerns promptly. If you're still experiencing issues, please don't hesitate to reach out to us through alternative channels, such as our online chat or email support. We appreciate your feedback, and we're here to help resolve any issues you may have. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Cheesy TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheesy TV that’s all I can say and please avoid it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you feel that way about your Insignia TV and that it didn't meet your expectations. We always strive to provide a positive experience with our products. If there's anything specific that you found disappointing, please feel free to share, as your feedback helps us improve. - Carl | Insignia Products
buy a better brand!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get my TV to turn on. The remote wont sync. I have tried everything in the manual 10 times. Best Buy customer service wasn't any help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the trouble with your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. Please try unplugging the TV for 60 seconds and resetting the remote. If the issue persists, contact Insignia customer support for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
BEST BUY THE WORST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst company ever! My tv screen came broke and they refuse to do an exchange since was 16 days of purchase I lost my tv and money all they want is money...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KathiaR! We understand how frustrating it must be to receive a broken TV and not receive the support you were expecting.
We value each and every one of our customers and we always strive to provide the best products and service possible. We apologize for falling short in your case and want to make things right. Please give us a call at 877-467-4289 so we can discuss your case further and see how we can assist you. Your satisfaction is our top priority, and we are committed to finding a resolution that works for you. We appreciate your understanding and patience as we work towards a solution.
JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Scammed by Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 15. Only received 9. Was told by customer service that they weren't going to do anything about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are very sorry to hear about the issue with your order and the response from customer service. Your experience is important to us, and we will use your comments to improve our service and ensure this does not happen again. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Stopped working after 2 1/2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV May 4th and it no longer works. Hoping for good customer service from Insignia and Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience. We apologize for the inconvenience you've encountered with your TV purchase. It’s always disappointing when a product doesn’t meet expectations, especially so soon after buying it. We appreciate your patience as you seek assistance, and we are committed to providing you with the best possible customer service. Your satisfaction is our priority, and we hope to turn your experience around. If you haven't already, please reach out to our customer support for immediate assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. The sound keeps cutting in and out. Looks like it needs to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on our Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to hear about the sound issues you're experiencing. This is not the quality we aim to deliver, and we take full responsibility for this problem.
Please reach out to our customer support team so we can discuss alternative solutions to resolve this issue. We're here to help and ensure you get the reliable performance you expect from our products.
Thank you for choosing Insignia™, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Great Price but was not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television may be great for some but it did not suit my needs at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We understand that not every product will meet everyone's specific needs, and we appreciate your honesty.
If there's anything specific that didn't work for you or if you have any suggestions for improvement, we would love to hear your thoughts. Your input is valuable as we strive to enhance our products and ensure they meet our customers' expectations.
If you have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a green line going down the middle so but seemed to be decent around that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the issue you experienced with the green line on your screen. This is certainly not the performance we aim to deliver.
We appreciate your comments about the overall quality of the TV, and we're glad to hear that you found it decent despite the issue. However, we understand that any defect can be frustrating and impact your experience.
If you haven't already, we encourage you to reach out to our customer support team for assistance. We are committed to ensuring your satisfaction and will work with you to resolve this issue, whether it be through troubleshooting, replacement, or repair.
Thank you once again for your feedback. It helps us improve our products and services.
It did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not work. Kept freezing and Picture quality was very blurry. Took forever to open anything and load things
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Courtney, We apologize for the inconvenience caused by the malfunctioning Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We regret that it didn't meet your expectations, experiencing freezing, blurry picture quality, and slow performance. We're here to assist you promptly. If you haven't already, please contact our customer support team for troubleshooting assistance or potential warranty-related options for repair or replacement. Your satisfaction is our priority, and we're dedicated to ensuring you have a positive experience with our products. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495