Customer Ratings & Reviews
- Model:
- NS-43F501NA26
- SKU:
- 6610605
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality of the 43" Class F50 Series LED 4K UHD Smart Fire TV, as well as how easy it is to set up. Some customers appreciate the size and light weight of the television. However, a few customers expressed they do not like the Fire operating system.
This summary was generated by AI based on customer reviews.
Would Not Purchase Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale to replace an 10 year old Samsung TV and it is crap! I've had it for less than 3 months and have had to unplug/reset it twice already because it stopped recognizing the HDMI port. The audio quality is horrible and goes in and out, or lags. When streaming, it sometimes doesn't have sound or pucture and I have to exit the app completely. Definitely would not recommend this, not even as a spare TV.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this tv for my daughter for Christmas. First one the screen went out less than a day after hooking it up. Returned it and got a replacement. The replacement went out after 3 weeks and we couldn’t return it. It’s hard to break down the quality of the picture, sound, and brightness when it didn’t last very long.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joshua, thank you for taking the time to share your experience with us. We’re truly sorry to hear that you encountered issues with not just one, but two Insignia™ 43" F50 Series TVs. Having a TV stop working so soon especially when it was a gift can be incredibly disappointing. Your feedback is valuable to us, and it helps guide our efforts to improve the quality and reliability of our products.
Vennila | Insignia
Wasn’t happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this device due to sputtering audio and lagging remote responsiveness.
No, I would not recommend this to a friendPicture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv for 1month and one day while watching tv turned real bright and the screen looked like it had impact damage when I turned it back on,geek squad came out and the guy said warranty doesn’t cover this type of damage no good tv and geek squad warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer. Thank you for sharing your experience. We’re sorry to hear your TV developed screen issues so quickly and that the warranty outcome added to your frustration. This isn’t the experience we want for our customers, and your feedback helps us understand where things may not be meeting expectations. If you’d like help reviewing what happened or exploring next steps, our team is available at 877‑467‑4289 or insigniasupport@bestbuy.com. We appreciate you taking the time to let us know. Sidhartha | Insignia
Not as good as before
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and I need to replace the motherboard! They won’t replace the TV.
No, I would not recommend this to a friendAwful TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy a roku TV. The speaker on this TV has gone out on me multiple times (24hr of turning it off has fixed it). The remote the TV came with also wouldn’t sync to the TV, I bought a new remote and it HAD to be a voice control remote in order to control so it did not sync. So I bought another remote (the third I had to buy) and it finally worked. The TV is so finicky it makes me mad. Never had these issues with a Roku. Wish I paid the extra $30 for a Roku TV.
No, I would not recommend this to a friendissues with Airplay and screen mirroring.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airplay and Screen sharing doesn't work. I had it exchanged 2 times. But same issue with all.
No, I would not recommend this to a friendComplete junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Remote doesn’t pair out of box and can’t get the past that screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Michael, thank you for sharing your experience with the Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV, and we are truly sorry to hear that the remote failed to pair right out of the box, preventing you from even completing the setup. We understand how incredibly frustrating it is to receive a new product that you cannot use immediately, and we appreciate you taking the time to let us know about this hurdle. We aim to provide a seamless setup experience for all our customers and would like the opportunity to help you get past that screen and resolve any technical issues, so please feel free to reach out for further support at 877-467-4289 or insigniasupport@bestbuy.com. Thank you for taking time to leave a review.
Darshan | Insignia.
Regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to start and blacks out to change channel. My old tv was better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that your Insignia 43" F50 Series TV has been slow to start and occasionally blacks out when changing channels. That’s not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com and we will be happy to help you.
Rafay | Insignia Products
Missing parts in the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was only 1 stand leg in the box. I have to take into the store for a replacement.
I would recommend this to a friendPaper think plastic cheap cheap cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap right out of the box Didn't even plug It's that cheaply made
No, I would not recommend this to a friendWrong tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i ask for but i threw the box away so i couldnt return it. Sales lady told me it was a roku tv like i was asking for so now im stuck with a tv i dont understand im very unhappy with this purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kimber! Thank you for sharing your experience with the Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV. I’m very sorry to hear that you were given the wrong information in the store and ended up with a Fire TV instead of the Roku model you specifically asked for. That would be incredibly frustrating, especially after the box was already discarded and you felt stuck with a TV you didn’t want or understand. This is not the experience we want our customers to have, and we truly appreciate you taking the time to let us know what happened. Thank you again for bringing this to our attention. Sudeep | Insignia
richard clift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the remote.it is so different than what we have had. picture not that clear.
No, I would not recommend this to a friendDo NOT buy this brand!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge disappointment. Within 2 days it started with the sound going in and out in crackling. It's not the connection it's the TV and it's too big for me to take back by myself because I'm disabled. I'm kind of a poor person and I got this on sale. This is a horrible brand. Should have known better.
No, I would not recommend this to a friendAll apps only play in sd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All apps only play in sd if you want to watch apps in 4k you will have to use a streaming device. Didn’t expect that a 4k tv wouldn’t support 4k on it’s apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 43 Inch Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that the apps are only playing in standard definition and not displaying content in 4K as expected. We understand how disappointing that can be, especially with a 4K television. Your feedback is important to us, and experiences like yours help us improve future products. We’re here to help you review the available support options, so please feel free to contact our Insignia Support team at 877‑467‑4289 for further assistance.
Darshan | Insignia
Should be under warranty!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted and chatted with support and speaker had static even after a power cycle, I was informed that a tech would be onsite to resolve and NO ONE not even a phone call showed up.. I had t even had the tv one month!!!
No, I would not recommend this to a friendTerrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was delivered broken and with no legs. Spent a total of approximately 3 hours on the phone with multiple representatives to have the issues resolved. Two times a replacement was ordered and die for delivery and canceled last minute. The representative transferred me to the store and the person I spoke with was most unhelpful. I assume since I have yet to hear back from anyone at BB I will order the tv from Amazon.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was lied to by store by 3 people saying they didn't carry open box items. The 4th person my daughter talked to was very helpful.
I would recommend this to a friendTV does not leave set up menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV won't go past the select language menu. The remote turns it on, and once you get to the language menu nothing happens after that, but you can still turn the TV off. We waited to long to return.
No, I would not recommend this to a friendDo not know how to deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like why it was deliver. It was left in lobby of my building. The person did bring it to my door. I hope you read this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your feedback with us. We’re sorry to hear your TV was left in the lobby instead of being delivered to your door that’s not the delivery experience we want for our customers. We appreciate you bringing this to our attention so we can work with our partners to improve. If you need further assistance, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com.
Lucien | Insignia