Customer Ratings & Reviews
- Model:
- NS-43F501NA26
- SKU:
- 6610605
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality of the 43" Class F50 Series LED 4K UHD Smart Fire TV, as well as how easy it is to set up. Some customers appreciate the size and light weight of the television. However, a few customers expressed they do not like the Fire operating system.
This summary was generated by AI based on customer reviews.
All apps only play in sd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All apps only play in sd if you want to watch apps in 4k you will have to use a streaming device. Didn’t expect that a 4k tv wouldn’t support 4k on it’s apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 43 Inch Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that the apps are only playing in standard definition and not displaying content in 4K as expected. We understand how disappointing that can be, especially with a 4K television. Your feedback is important to us, and experiences like yours help us improve future products. We’re here to help you review the available support options, so please feel free to contact our Insignia Support team at 877‑467‑4289 for further assistance.
Darshan | Insignia
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was lied to by store by 3 people saying they didn't carry open box items. The 4th person my daughter talked to was very helpful.
I would recommend this to a friendTv messed up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv glitches and turns off idk why I haven’t had it long I got it delivered
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kevena, thank you for taking the time to share your review of your Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV, we understand how concerning it must be to have the TV glitching and turning off, especially since you haven’t had it long and just received it by delivery, and we’re truly sorry for the inconvenience this has caused. We’d really like the opportunity to explore what might be causing the issue, as problems like this can sometimes be resolved with troubleshooting or updates, and your feedback helps us improve future Insignia products. Please reach out to Insignia Support at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this in more detail, and thank you again for taking time to share your review.
Darshan | Insignia
TV does not leave set up menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV won't go past the select language menu. The remote turns it on, and once you get to the language menu nothing happens after that, but you can still turn the TV off. We waited to long to return.
No, I would not recommend this to a friendDo not know how to deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like why it was deliver. It was left in lobby of my building. The person did bring it to my door. I hope you read this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your feedback with us. We’re sorry to hear your TV was left in the lobby instead of being delivered to your door that’s not the delivery experience we want for our customers. We appreciate you bringing this to our attention so we can work with our partners to improve. If you need further assistance, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com.
Lucien | Insignia
Bad delivery time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neve got it.,. the package was lost and never arrive in the date I was expecting, I had to cancel it
No, I would not recommend this to a friendBad screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv did not work out of the box there was a solid black line down the left side hopefully the replacement is better
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always shutting down gray line on top of display. TV was only a week old when I saw it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello David! Thank you for sharing your experience with us regarding your 43" F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that your TV began shutting down and showing a gray line across the top of the display after only a week of use. That’s understandably disappointing, especially with a brand‑new product. Your feedback helps us understand where improvements are needed. Our team would like to take a closer look and help explore the best solution for you. Please reach out to our Insignia Voice Support Team at 877‑467‑4289 or insigniasupport@bestbuy.com, and we’ll be happy to assist further.
Darshan | Insignia
Not my best purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this tv because it would keep freezing when I’m watching tv and it lagged a lot
No, I would not recommend this to a friendBehenchod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my new least favorite store I will never purchase anything from this business again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re sorry to hear about your recent experience and understand how frustrating it must have been. Your comments are important to us, and we appreciate you taking the time to let us know. If you need any additional assistance, please feel free to contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com
Lucien | Insignia
Vipulbhai Bhagat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working. Asked for an exchange but 14 days past. Not refundable or exchange.
I would recommend this to a friendNo picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my brother for Xmas doesn’t work 3 weeks later
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joanne, thank you for sharing your feedback. We’re truly sorry to hear that the Insignia 43" F50 Series Fire TV you bought for your brother stopped working just a few weeks after Christmas. This isn’t the experience we want for you or your family. Our team would like to take a closer look and help make this right. Please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further.
Andres | Insignia
picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 15 days ,maybe a coincidence ,im a fan of insignia product
No, I would not recommend this to a friendMounting Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOESNT HAVE A PROPER MOUNTING SCREW HOLES, NOT HAPPY
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month the tv screen is starting to go out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV, and we are truly sorry to hear that your television screen is already starting to fail after only one month of use. We aim to provide reliable entertainment solutions for our customers and would like the opportunity to look into this further to assist you with your options, so please feel free to reach out for support at 877-467-4289 or insigniasupport@bestbuy.com. Thank you again for reaching out. Darshan | Insignia.
Open box tv???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use, the tv didn’t have the screws to attach the stand…
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Setup ease
Great Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 Insignia brand televisions. The color is great, Setup is easy even for a 71 year old woman. I highly recommend this tv.
I would recommend this to a friend - Pros mentioned:Setup ease
Another Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually my 4th Insignia TV. The 3rd since Black Friday. While I do not Like FireTV as much as Roku. Roku better and more intuitive set up and menus. FireTV make that mistake of connecting to a person's Prime account with protections in place to prevent users from being able to accout your account. Roku also has a "Guest mode". But otherwise FireTV is nice and almost easy to use.
I would recommend this to a friend - Pros mentioned:Setup ease
Pleasant process
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a complicated process returning a TV originally purchased on Amazon, but staff worked it out and completed the process. The set was easy to set up and for the price it is an excellent replacement for the older one it replaced .
I would recommend this to a friend - Pros mentioned:Picture quality
Overall Good But Not Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Good picture and sound. Not as laggy as other reviews I've seen mention. Cons: If you pause the TV, it will shut off a few minutes later and you have to start over and go back to the app and your show again. Frequently makes a high pitched electricity noise for seconds at a time.
I would recommend this to a friend