Customer Ratings & Reviews
- Model:
- NS-43F501NA26
- SKU:
- 6610605
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality of the 43" Class F50 Series LED 4K UHD Smart Fire TV, as well as how easy it is to set up. Some customers appreciate the size and light weight of the television. However, a few customers expressed they do not like the Fire operating system.
This summary was generated by AI based on customer reviews.
Great Dorm TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great for a Dorm room and to hook up a PS5. The price was right.
I would recommend this to a friendgood picture for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the price and is much faster than my old tv
I would recommend this to a friendValue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. A no nonsense smart tv. Using it in the garage.
I would recommend this to a friendGreat price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, and great price. Perfect for a dorm room!
I would recommend this to a friendNOT ACCESSIBILITY FRIENDLY (Deaf)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not accessibility friendly for deaf individuals and does not meet today's accessibility standards. Even with the closed captioning feature turned ON, the closed-captioning does NOT WORK for live programs my mother watched, EVEN THOUGH THOSE PROGRAMS ADVERTISE THAT THEY PROVIDE CLOSED CAPTIONING TO VIEWERS. After calling Amazon, they said it is up to the programs to provide closed captioning, but they had no explanation for their product not working even though the programs themselves openly advertise and label themselves as providing cloaed captioning to viewers. When trying to explain this problem to a "specialist" in Best Buy sales/marketing dept over the phone, they kept talking over me without listening. They said it is up to the programs to provde closed captioning, and when I tried to explain that the programs my mom was trying to watch advertise that they provide closed captioning, and that the problem was with the product and not the programs, I was HUNG UP ON. I had to return this TV and purchase a different brand that ENDED UP WORKING WHEN THIS PRODUCT DID NOT.
No, I would not recommend this to a friendBummer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about 4 months and it went out hoping to get a it fixed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charity, Thank you for sharing your experience with the Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV. We are sorry to hear that the TV stopped working after only a few months of use, and we understand how disappointing that can be. Your feedback is important to us and helps us continue improving our products and customer experience. We are grateful for your feedback. Shashank | Insignia.
It played okay until it stopped working last week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already bought another one from somewhere else because i knew i wouldn't get anything back. It just shut down completely, I'm really disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your feedback.
We’re sorry to hear that your Insignia 43" Class F50 Series Smart Fire TV stopped working that’s certainly not the experience we want for our customers. We understand how disappointing it is when a product stops functioning unexpectedly. If you’d like assistance with troubleshooting or support options, please feel free to contact our Insignia support team at 1‑877‑467‑4289 or email insignia@bestbuy.com. We’re here to help in any way we can.
Vennila | Insignia
Speakers are a bust
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my second one not by choice. I returned the first due to the speakers not working after less than 2 weeks. Now the replacement is doing the same.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that you’ve encountered speaker issues not only with your first unit but now with the replacement as well. We understand how frustrating and disappointing this can be, especially when it affects your viewing experience so quickly. Once again, we truly appreciate your feedback, as experiences like yours help us improve future products. We're here to help you review the available support options, so please feel free to contact our Insignia Support team at 877‑467‑4289 for further assistance. Mohan | Insignia
Good price, buy the warranty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv, but didnt last long, had a different one, same tv that just quit
I would recommend this to a friendA bit slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised but seems to lag when videos first start up. Not an internet issue but a hardware issue.
I would recommend this to a friendalright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv but after about 4 months my hdmi ports aren’t working anymore
I would recommend this to a friendNOT A HAPPY CAMPER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it would appear one of two things; I'm too stupid to set this TV up or it is defective. I know I'm not stupid!! This TV is for my brother who has Down Syndrome, Advanced Alzheimer's and recently suffered a stroke which left him hearing and vision impaired. But the only thing that makes him happy is to watch his Elvis DVDs and be able to manage the TV himself. Hard to do when the TV cannot be set up properly. Then, I finally request a human being to come check out the TV and I don't even get the opportunity to get to choose a good time for me to be sure my brother is awake. Didn't know there is no direct line to Best Buy either, just some bot who is connected to the Geek Squad. This is what progress has done; no longer cares about decent customer service.
No, I would not recommend this to a friendOk tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent tv for the price and quality is good but the sound could be better
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this since it seemed like such a great deal on paper. The fire tv software makes controlling this Insignia TV settings a slow nightmare. The tv also will not turn off when you use the remote to power off, it just puts on a screensaver. This took hours to try to turn off with no luck, as well as getting the HDMI-CEC to negotiate correctly with other devices. The settings are limited as it is. After troubleshooting, I figured it needed a reboot. Oh boy. Do not try factory resetting this. It got into a boot loop right away, and bricked the entire product. Aside from that, screen quality was basic, panel was bleedy at the edges. Without good firmware and software this TV isn’t a great pick. There are brands with their own in-house software and chips like Samsung, at maybe $50 more on sale, which does what it’s supposed to do. You get what you pay for in this case.
No, I would not recommend this to a friendHad burn in it less then a month in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had good picture before the burn in will not buy insignia again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ryan, thank you for sharing your experience with us. We’re very sorry to hear that your Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV developed burn‑in in less than a month, especially after initially having a good picture. We understand how disappointing and frustrating that must be. Our support team can take a closer look at the issue and review troubleshooting or warranty options with you at 877‑467‑4289. We appreciate you bringing this to our attention and thank you again for your feedback.
Sudeep | Insignia
Didn’t last a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV didn’t make it a month before the screen developed issues. At first a small dot, then each day I turned it on, there was a more expansive starburst limiting what you could even see. I missed my return window by mere days, and since it’s one inch over the limit, they wanted to send a tech out to my house. The TV is worthless, I just wanted a replacement or refund which Best Buy wouldn’t do. Do not recommend this brand or purchasing through Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Marissa, thank you for taking the time to share your experience with the Insignia – 43" Class F50 Series LED 4K UHD Smart Fire TV. We understand how frustrating it must have been to see the screen develop issues so quickly and then miss the return window by only a few days, that’s a very disappointing situation, and we’re sorry you’ve had to go through it. We’d like to learn more about what happened so we can explore this in detail and look into the best options to support you, as feedback like yours helps us improve the reliability of future Insignia products. Our team is available at 877‑467‑4289 or insigniasupport@bestbuy.com if you’d like to discuss this further and review possible next steps. Thank you again for sharing your experience.
Darshan | Insignia
Incredibly slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these TVs since I have twins and both are the slowest TVs I have ever had. Pressing settings takes over 500 clicks to load, everything is a 30 second+ wait time to navigate on the menu. They are both brand new…it’s not storage, it’s the fire tv itself. I bought due to all of the great reviews and realized my mistake within 1 minute of plugging it in. Do not buy and save yourself the aging you will experience just to open Netflix and set a sleep timer,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that your experience with the Insignia™ 43" Class F50 TV (Model: NS‑43F501NA26) did not meet your expectations, especially with the slow menu navigation and delays when accessing settings and apps. Your feedback is valuable and helps us continue improving our products and overall customer experience. Please feel free to contact us at 877‑467‑4289 or insigniasupport@bestbuy.com and we will be happy to help you.
Rafay | Insignia Products
Lags and delays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has lag/ delays for instance the mute symbol is stuck on although there is sound, hitting the button to turn off. When pressing the volume button its slow to turn down or up. Got it for a descent price and its in my kids room so it will do.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with the Insignia F50 Series TV. The lag you’re seeing, like the mute icon getting stuck on‑screen and the delayed response when adjusting volume or powering off, isn’t the experience we want for you, and we understand how inconvenient that can be, even if the TV is just being used in a kids’ room. Your feedback helps us identify where performance needs to improve, and we’re here to help you get this resolved. Our support team can take a closer look at what’s causing the delays and walk you through next steps at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for letting us know. Darshan | Insignia
Wasn’t happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this device due to sputtering audio and lagging remote responsiveness.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Was on black friday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv constantly glitches and doesnt work , late response from remote always, i feel like this was a faulty tv , but when it does work the picture is great :)
No, I would not recommend this to a friend