Customer Ratings & Reviews
- Model:
- NS-43F501NA26
- SKU:
- 6610605
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality of the 43" Class F50 Series LED 4K UHD Smart Fire TV, as well as how easy it is to set up. Some customers appreciate the size and light weight of the television. However, a few customers expressed they do not like the Fire operating system.
This summary was generated by AI based on customer reviews.
Should be under warranty!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted and chatted with support and speaker had static even after a power cycle, I was informed that a tech would be onsite to resolve and NO ONE not even a phone call showed up.. I had t even had the tv one month!!!
No, I would not recommend this to a friendDo NOT buy this brand!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge disappointment. Within 2 days it started with the sound going in and out in crackling. It's not the connection it's the TV and it's too big for me to take back by myself because I'm disabled. I'm kind of a poor person and I got this on sale. This is a horrible brand. Should have known better.
No, I would not recommend this to a friendTerrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was delivered broken and with no legs. Spent a total of approximately 3 hours on the phone with multiple representatives to have the issues resolved. Two times a replacement was ordered and die for delivery and canceled last minute. The representative transferred me to the store and the person I spoke with was most unhelpful. I assume since I have yet to hear back from anyone at BB I will order the tv from Amazon.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was lied to by store by 3 people saying they didn't carry open box items. The 4th person my daughter talked to was very helpful.
I would recommend this to a friendWrong tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i ask for but i threw the box away so i couldnt return it. Sales lady told me it was a roku tv like i was asking for so now im stuck with a tv i dont understand im very unhappy with this purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kimber! Thank you for sharing your experience with the Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV. I’m very sorry to hear that you were given the wrong information in the store and ended up with a Fire TV instead of the Roku model you specifically asked for. That would be incredibly frustrating, especially after the box was already discarded and you felt stuck with a TV you didn’t want or understand. This is not the experience we want our customers to have, and we truly appreciate you taking the time to let us know what happened. Thank you again for bringing this to our attention. Sudeep | Insignia
the sound system gave up within a month
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume and the sound system failed within a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sarah, thank you for sharing your experience with the Insignia 43" F50 Series Fire TV. We sincerely apologize for the issue with the sound system failing within such a short period of time, as we understand how disappointing this can be. We would like the opportunity to look into this further for you. Please contact Insignia Customer Support at 1-877-467-4289 or Insignia@bestbuy.com for assistance with available support options. Thank you for choosing Insignia. Mueez | Insignia
Not so good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out in less than 90 days. So i had to replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for taking the time to share your experience with your Insignia 43" Class F50 Series Smart Fire TV. We’re really sorry to hear that your TV stopped working in less than 90 days and that you had to replace it, that’s certainly not the experience we want for our customers. We’d appreciate the opportunity to look into what may have caused this issue and see how we can help. When you have a moment, please reach out to our support team at 877‑467‑4289 or insignia@bestbuy.com so we can assist you further. Thank you again for your feedback. Darshan | Insignia
All apps only play in sd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All apps only play in sd if you want to watch apps in 4k you will have to use a streaming device. Didn’t expect that a 4k tv wouldn’t support 4k on it’s apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your experience with the Insignia 43 Inch Class F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that the apps are only playing in standard definition and not displaying content in 4K as expected. We understand how disappointing that can be, especially with a 4K television. Your feedback is important to us, and experiences like yours help us improve future products. We’re here to help you review the available support options, so please feel free to contact our Insignia Support team at 877‑467‑4289 for further assistance.
Darshan | Insignia
TV does not leave set up menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV won't go past the select language menu. The remote turns it on, and once you get to the language menu nothing happens after that, but you can still turn the TV off. We waited to long to return.
No, I would not recommend this to a friendTv messed up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv glitches and turns off idk why I haven’t had it long I got it delivered
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kevena, thank you for taking the time to share your review of your Insignia 43" Class F50 Series LED 4K UHD Smart Fire TV, we understand how concerning it must be to have the TV glitching and turning off, especially since you haven’t had it long and just received it by delivery, and we’re truly sorry for the inconvenience this has caused. We’d really like the opportunity to explore what might be causing the issue, as problems like this can sometimes be resolved with troubleshooting or updates, and your feedback helps us improve future Insignia products. Please reach out to Insignia Support at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this in more detail, and thank you again for taking time to share your review.
Darshan | Insignia
Do not know how to deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like why it was deliver. It was left in lobby of my building. The person did bring it to my door. I hope you read this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Insignia Customer, thank you for sharing your feedback with us. We’re sorry to hear your TV was left in the lobby instead of being delivered to your door that’s not the delivery experience we want for our customers. We appreciate you bringing this to our attention so we can work with our partners to improve. If you need further assistance, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com.
Lucien | Insignia
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always shutting down gray line on top of display. TV was only a week old when I saw it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello David! Thank you for sharing your experience with us regarding your 43" F50 Series LED 4K UHD Smart Fire TV. We’re sorry to hear that your TV began shutting down and showing a gray line across the top of the display after only a week of use. That’s understandably disappointing, especially with a brand‑new product. Your feedback helps us understand where improvements are needed. Our team would like to take a closer look and help explore the best solution for you. Please reach out to our Insignia Voice Support Team at 877‑467‑4289 or insigniasupport@bestbuy.com, and we’ll be happy to assist further.
Darshan | Insignia
Bad screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv did not work out of the box there was a solid black line down the left side hopefully the replacement is better
No, I would not recommend this to a friendBad delivery time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neve got it.,. the package was lost and never arrive in the date I was expecting, I had to cancel it
No, I would not recommend this to a friendVipulbhai Bhagat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working. Asked for an exchange but 14 days past. Not refundable or exchange.
I would recommend this to a friendNot my best purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this tv because it would keep freezing when I’m watching tv and it lagged a lot
No, I would not recommend this to a friendpicture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 15 days ,maybe a coincidence ,im a fan of insignia product
No, I would not recommend this to a friendBehenchod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my new least favorite store I will never purchase anything from this business again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re sorry to hear about your recent experience and understand how frustrating it must have been. Your comments are important to us, and we appreciate you taking the time to let us know. If you need any additional assistance, please feel free to contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com
Lucien | Insignia
No picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my brother for Xmas doesn’t work 3 weeks later
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joanne, thank you for sharing your feedback. We’re truly sorry to hear that the Insignia 43" F50 Series Fire TV you bought for your brother stopped working just a few weeks after Christmas. This isn’t the experience we want for you or your family. Our team would like to take a closer look and help make this right. Please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further.
Andres | Insignia
Mounting Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOESNT HAVE A PROPER MOUNTING SCREW HOLES, NOT HAPPY
No, I would not recommend this to a friend