4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2779 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 43” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. The Fire TV integration is also well-received. However, some users have concerns about the durability of the TV, with reports of short lifespans and screen issues. Additionally, the remote control could be improved for better user-friendliness, and the viewing angle is slightly limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,779 reviews
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv takes a long time to load. So all you see is a dark screen until the Fire screen comes up. Just like all the new flat screens the sound is horrible. This tv forces you to buy a sound bar or sound system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    A little over a year and the picture went out

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really liked this tv. Picture and sound were good. But it went black a couple months out of warranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello jynlyn,

      Thank you so much for providing us with your review on this TV, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Could been better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictuer is alright not the best for the price the speakers are al right. very cheap made the fire tv app not that great i could not even down load the spectrum app that sucks had to buy a roku very cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely poor choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made yet another poor choice in buying another insignia tv. Has to be the least quality made tv on the market. After returning the 1st. Insinia tv, I bought yet another insinia tv, of which I w as s told was a much better qualty, nope, I bought into it only to have it to glitch out like the first insignia I bought and smelled like it was burning(electrical), it began to make a crackling sound like it was shorting out!! Unplugged & returned to store to exchange & purchase a 40" Visio smart. I have 5 of these tv varying in size. Staying with a great product I know. Best Buy personnel were awesome in assisting me with returns.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if we used fire tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could’ve down without fire tv, fire tv menu pops up as soon as we turn it on, but we only use Netflix, the Netflix button on remote is useful. Bought it when it was on sale. Worth the $180 I bought it for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Menus are awful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself seems OK, however, the menus are awful. I use cable most of the time, so it would be nice to get down to just the cable company remote and not have to use two different remotes to turn on the tv every time. That is not possible with this TV. Even with the TV set to go to the last used input, each time I turn it on, I get the main home menu. So, I need to use the TV remote to select the cable input and then the cable remote to tune to the channel I want. I suggest purchasing a true name brand TV and staying away from Best Buy / Insignia Fire Branded TV's.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      Thank you for taking the time to review our 43" Fire Edition TV. I understand how frustrating it may be to begin enjoying your broadcast signal with so many screens to get past, so I will suggest to contact us at: 877-467-4289 so we can make sure that your TV experience is a much easier one.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good cheap 4k tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good 4k tv with smart features for the guest room and this far is good. It does take some time to start up but I guess it's normal for the price and features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Already having issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the tv for a few months and it already malfunctions. When I turn it off it stays on and occasionally has green stripes down the screen. Resetting the tv solves the problem but...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the TV in a very special location. Unfortunately this model did not work in the location. I did not have a chance to use this. Best Buy refunded me 100 percent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV when it worked, broke after 14 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the TV the be great when it worked. It would freeze up occasionally and have to be restarted. At 14 month mark the screen backlight went out so had to buy another TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but two problems: Sound was not good and qualified. It was difficult to cast from iPhone. At least I did a lot of effort, but not successful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could Not Pair With Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV would not pair with the remote, after all of the trouble shooting with an Insignia rep they had me return it. I bought a different TV afterwards>

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had update problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv crashed during update and I had to call tech support and go through a factory reset which was a pain in the backside

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I know how disheartening it is when a new product does not work as it should, so I am glad to read that you got in touch with us for help. I hope that the issue was solved and does not occur again, however if needed please let us know if you need further help with your unit at the contact link below.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so this definitely isn't a top of the line tv. It is, however, perfect for a secondary tv. It had all the SMART features, and includes Alexa. Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Buyer Beware!!!! Not made to last!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen went black 10 months after purchase. It could not be fixed so I got a replacement (same tv). Now 2 yrs later (2 months after the 2 yr warranty expired) I turned it on 2 days ago and no picture, I can hear the voices but the screen is black (same as 1st tv). SOOO Upsetting!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    crashes often

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well at times but sometimes has a meltdown and stops working completely. I have had to do hard reset at least 6 times

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not a great buy for a 90 year old.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I'm just into the new technology. I didn't want to have to talk to my TV. The controler has no numbers on it, so no way to change channels. Don't like the idea of having amazon control my TV. Will never buy another smart TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great but was missing the power cable. Luckily I had an extra one that fit the port but I will never trust an open box item ever again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Didn't last

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV had good sound and picture . Not impressed with how long it lasted 13 months. Remote was hard to use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this TV stop working after 13 months. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good for second TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a second Television ans price is fairly okay even though the getting started process and app set up is a litle bit confuse do.

    I would recommend this to a friend