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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2779 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 43” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. The Fire TV integration is also well-received. However, some users have concerns about the durability of the TV, with reports of short lifespans and screen issues. Additionally, the remote control could be improved for better user-friendliness, and the viewing angle is slightly limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,779 reviews
  • Rated 3 out of 5 stars

    Good television

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He uses it to play video games. Works fine for that. Picture is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. However, does not offer mirror option for cell phone. I was highly disappointed because of that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for minimal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good thing for your bedroom or games for the kids. I would not put in living room to watch for heavy use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Moken,

      I hope you are well, and that you and your kids are enjoying your new TV. Please let us know if you have any question or concern. We remain at your service.

      - Pam M. Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good picture for smart tv only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot adjust to full screen using cable wire system, only god for box or smart hookup only

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HD tv has better picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While observing both this UHD TV next to HD HD TV (750P) I noticed the picture was actually better on the cheaper HDTV so I returned the UHD TV. Also realized not many things avail. in 4K and doesn't look like stations are going to upgrade to that technology.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wasnt what i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor picture quality and navigating from one application to the next is not so easy,,,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great price, okay specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a Black Friday deal. Good picture for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    get 1080 p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 4k picture not good at all. The functionality is great just wish I would have gotten 1080

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire Remote Unwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV overall. Could be a little brighter, but the Fire Remote is just underwhelming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems right out of the gate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As some other reviewers have commented, the navigation and layout of the home page are not intuitive. It is hard to tell what app you have selected and where you are on the screen at any given time. But perhaps my biggest frustration is that it does not remember what input you were on the last time you watched tv. For example I am watching directv thru HDMI 1, however every time you turn the tv on it takes you to the home screen and you have to then select the HDMI 1 input. That makes no sense to me, it should be on the input that you last had it on. Also, after a day, I am getting a pink tinged screen and no sound when I switch to the directv input which is only rectified by restarting the directv box. I've tried different HDMI cables and inputs and a different directv box and gotten the same result. Too many headaches for a brand new tv. Going to return today.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 43" Fire TV Edition TV! We understand how disheartening is when a new product does not work as you expected. We are sorry for this. Please allow us to assist you further before you decide to take it back, feel free to reach us at the link below! We will be happy to help you.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    TV was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was ok. I really didn’t feel like I was getting a lot of 4k. Great price for my budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this tv for a better quality tv and more features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This product is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart TV plays better than this TV and this is 4k my smart TV is not my smart TV is much more clearer it plays like a 4k I usually love insignia but this model right here is not a good one I'm returning it back today to get a better 4k smart TV that shows much better vizio TVs show way clearer than this one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it didn't last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long already had to get a new one you junk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Budget set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is poor. Usability is nice. Wouldn’t buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    TV great but remote broke within the first week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote button doesn't work. It sticks and doesn't let you get where you want to go. Tried to call Best Buy - on hold for a very long time. No resolution. TV works fine but needs new remote and can't get the help I need.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Jodiv,

      I am sorry to read about this situation with the remote and the button that does not work. Please follow the link below to contact us, so one of our agents can gladly assist you and provide the best possible resolution in our hands. We know this is important to you, we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly to connect to additional electronics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Terrible purchse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst television I have purchased in 10 years. If you are positioned to be watching this TV at a 90 degree angle, the picture is very good. ANY angle from 90 and the picture washes out. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia™ - 43” Class – LED - 2160p – Smart - 4K U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very unhappy with this purchase, I have seen 4k in the stores and its bright and vibrant. No matter what we try our 4k and even regular movies look dark. We have tried and tried to adjust the settings to no avail. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I understand that this may be frustrating, please allow us to validate the warranty and do something for you over this line 877-467-4289 and validate your warranty needs. We will be more than happy to assist you.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Don’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that’s it amazon fire It’s wont allowed certain apps

    No, I would not recommend this to a friend