Customer Ratings & Reviews
- Model:
- NS-43DF710NA19
- SKU:
- 6245701
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 43” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. The Fire TV integration is also well-received. However, some users have concerns about the durability of the TV, with reports of short lifespans and screen issues. Additionally, the remote control could be improved for better user-friendliness, and the viewing angle is slightly limited.
This summary was generated by AI based on customer reviews.
Won’t last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Insignia product that I have purchased from Best Buy in the last 2 years. This TV was awesome and I loved it. Until 1 week ago when the screen went blue and I was told it would cost $150 to fix. You can buy a brand new one. But the TV should last more than 2 years:
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 43" UHD Smart Fire TV Edition TV. I understand you got a blue screen and that can be disappointing. But, we would be happy to troubleshoot it and check your options. Please, use the link below to contact us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Picture flickering
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving a poor rating as the picture started flickering almost immediately after buying. A few months later and it has continued. Will have to return.
No, I would not recommend this to a friendFirst (and last) time trying an insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv to mount in my son's room. Worked ok for the first 12 months. Some minor gripes about the user interface, but it worked like a tv. Tonight, went to turn it on... Nothing. I am two months out of warranty. I tried a power reset, left it unplugged for 10 minutes. Still nothing. It seemed like a good deal, but you get what you pay for. And now I will have to pay more to dispose of this paperweight. I've had TV's that lasted over a decade. To get one year out of a TV is unacceptable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Erik,
Thank you for taking the time out of your busy schedule to leave a review of the 43". I am sorry to read that you are having power issues with the TV. Please contact us to be able to check all possibilities in your case. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Sad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first glance, this TV was great then the problem started. The functions started malfunctioning, which was solved by turning it off and back on. Then it just went blank, you could still see the TV a bit if all the light were off, the backlight went out after 8 months of having it. The manufacturer warranty coverage was still in effect and it was refunded. Not worth fixing.
No, I would not recommend this to a friendLasted not even a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I li ed this tv until it went black. I tried all ways to restore it but seems a burned out backlight may have been the issue. Had to buy a whole new tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 43" Fire TV! We know how disheartening is when a product stops working, and we are sorry for this situation. We would love to assist you further, so please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Apps launch by itself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv at first. But recently it will launch Netflix on its own. Even if I’m watching Netflix it will go back to the home page over and over.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dana!
Thank you for writing a review about our 43" Fire TV! We understand how annoying is that your TV is going back and forth to the apps or home screen, and we are sorry for this situation. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased tv on 3/13/19 and it had to be taken back on 4/4/19 to be repaired under the manufacture warranty because the screen went out. It still had sound but no picture. Tv was barely used in the three weeks we had it before it went out. I’m very unsatisfied with this purchase!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bree.
I know how disheartening it is when a brand new device fails. We are happy to read that our Customer Service channels worked for you on applying the warranty and that you will get a TV up and running in no time. We are always here to help you in case you need any further support with it and thanks for your loyalty.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
The remote control is awful.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is OK for the money. The remote control is awful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DocG,
Thanks for taking the time to share a review about your TV. We are sorry to read that this TV remote is not what you were looking for, but we will consider your comments to improve our products and if you have further concerns, feel free to contact us.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
- Cons mentioned:Reliability
Quit Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV quit working after 2 years and 1 month. Large paperweight now.
No, I would not recommend this to a friend Trash in under 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working about 6 months ago. The TV died in about 1.5 years of purchase. Never had this happen. I am assuming it's some sort of light in the TV that went out. I did email with the company to trouble shoot and was told it's passed the 1 year and I should bring it in to a local repair shop. It's just been sitting for now not really sure it's worth the hassle of a repair shop. Before it broke it was good though.
No, I would not recommend this to a friendThe odor was too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia 43” smelled strong like plastic or electrical chemicals out of the box. We kept it for weeks hoping the smell would dissipate. It never got any better so we had to return it.
No, I would not recommend this to a friendJunky tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for just over 2 years. I started losing sound on it a few days ago. I was able to get the sound back usually be turning the tv off and back on again. Then the screen started flickering. Now the screen is just black. I tried unplugging the tv and plugging it back in as well as resetting it to company standards. Neither worked. This tv is a piece of junk.
No, I would not recommend this to a friendThought it would be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not too impressed. I thought based on the reviews I read I would have seen something better. Speakers aren't the best either.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Poor picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture too complicated to set up. Remote limited capability
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jim.
I'm aware that sometimes new technology can be complicated. Please, give us a call at 877-467-4289 for further assistance on how to set up this TV and take the most out of it. You will see how easy it is to use and how much functionality comes with it.
Charles V. - Insignia Support
Do not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had tv for 8 months and eventually the screen went black and never worked again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Booboo,
Our customers feedback is our priority, I understand what you're going through, buying a TV that is goes black can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Not a good buy.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 4 months of using this Smart TV, it broke don't. It turns on but only stay on then opening screen. I called tech support and they were not able to fix it either. Reset the TV and erase all the data and tried to reboot it but no luck. Technician will come later to fix after the lock down. Good thing it is still under warranty. Get the Best But warranty so they will just replace it when it break.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working in less than 2 years, very disappointed!
No, I would not recommend this to a friend Doesn't connect to Echo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great except the Fire TV doesn't connect to Echo device. After 2 hrs troubleshooting with Amazon specialist there is no resolution.
No, I would not recommend this to a friend- Pros mentioned:Smart tv
Piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Un packed it, re packed it & drove 50 miles the next day to exchange for Samsung smart tv.
No, I would not recommend this to a friend piece of crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only lasted 2 years, the image is skipping and screen goes black
No, I would not recommend this to a friend