Customer Ratings & Reviews
- Model:
- NS-43DF710NA19
- SKU:
- 6245701
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 43” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, affordable price, and simple setup process. The Fire TV integration is also well-received. However, some users have concerns about the durability of the TV, with reports of short lifespans and screen issues. Additionally, the remote control could be improved for better user-friendliness, and the viewing angle is slightly limited.
This summary was generated by AI based on customer reviews.
Poor quality tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv less than a year and it blew out the brightness. It was definitely poor quality. I urge everybody to boycott Insignia tvs.
No, I would not recommend this to a friendTV stopped working after 1 year and 10 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted less than 2 years before dying. Lasting for only this short period of time is unacceptable . Too bad... I really liked this TV.
No, I would not recommend this to a friendDoes not go the distance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV, but started flickering screen after warranty ran out. Get an extended warranty for sure with this brand.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has not been a year and the tv blew out. Buy at your own risk if you don't mind having to buy another TV before a year then go for it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Fire TV Edition, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work .Had to contact customer service to come out to my residence and repair.
I would recommend this to a friendAvoid.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. TV died in only 18 months of use. When it did work it had terrible audio. Had to buy a sound bar.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one year! Biggest piece of junk for TV that I have ever bought.. Plus Best Buy wants nothing to do with it..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Woowoo!
Thank you for writing a review about our 43" Fire TV! We know how disheartening is when a product stops working. We apologize for this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the quality of this TV. Had it for not even a year then picture tube went out.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I'm very sorry to read that your TV is experiencing some issues with the picture. This is totally not the experience we wanted for you. Could you please contact us so we can offer you some options? Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Horrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had the TV for a year yet and it has already stopped working. Randomly shut off and won’t turn back on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the 43" Fire TV. I am sorry to read that you are having this issues. Please contact us to provide you with all possibilities. Keep in mind that most of our units have a 1-year manufactures warranty. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a problem with Fire OS TVs having a burned-out backlight in a short time span after purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 43" Fire TV. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Sadly the screen arrived cracked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, we did not have the chance to try this TV. The screen came with a huge crack so we returned the item.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great Starter 4K
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box, this Insignia 43" 4K TV - Fire TV Edition had a plastic smell. While the smell has faded, it is still present after about a week of ownership. It also has a bit of a buzzing sound during operation. This buzzing sound is imperceptible when there are sounds in any video, but I can hear it while scrolling through the menu system where there is no sound. During initial setup, I thought the power on process and menu system was being really slow. Thankfully, it was because several updates were being downloaded, applied in the background. There was at least one time I thought the updates were done, but the menu system was being very slow, then without any acknowledgement, a firmware update of the remote control occurred. I would have appreciated a scrolling message to indicate what was going on in the background during this initial setup. I also found that I had to wade deep into the menu system to set the zip code of the TV. It wasn't prompted during initial setup and it didn't pick this up from my Amazon account. It was set for some strange zip code that didn't make sense to me. Onto the TV performance. I think the picture performance right out of the box is very good. I was playing Pirates of the Caribbean: Dead Men Tell No Tales (UHD + HDR) which was automatically available from my digital movie account and the color and clarity were great. I will probably look up some calibrated picture settings at a later date, but I'm quite comfortable with the out-of-the-box picture. This TV is edge-lit. It was easily confirmed as the corners had dark spots. At this price range, I wasn't expecting local dimming. The menu system is a bit clunky. I hope they continually improve it via software updates. This being a Fire TV edition, Fire TV is thrown in your face when you turn it on. There is, however, an option to have the TV start in normal TV mode. I like having Alexa built in. It ties automatically to my smart home controls. Unfortunately, the sound left much to be desired. There is very little bass available from the speakers. I highly recommend pairing this TV up with a soundbar (especially one with a discrete subwoofer). The available connections surprised me. This TV has 3 HDMI connections (1 with HDMI ARC), Antenna In, Audio Out for headphones, USB port, Digital Optical for a speaker bar, but it also has Component In. The last one surprised me because I have another modern TV that no longer has Component In to handle legacy devices. If you're someone who's looking for an entry-level 4K+HDR TV with a built-in streaming device, this one performs well.
I would recommend this to a friend Longevity is very low for this model
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year of use. Not sure if this is a fluke or if this model was just faulty
No, I would not recommend this to a friendLIARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONOT BUY A TV FROM BESTBUY,THEY WILL SCREW YOU,2 TV THAT'S WENT BAD IN 3 YEARS,BAD BUSINESS
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year. Picture does t display but sounds still play.
No, I would not recommend this to a friendPlzz
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This company is not good .. This tv also not good Its lasts only one year.. Plz..don't buy it
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just have it for 1 month and after that it just blew up from inside, for real Im not happy with that tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leon. We understand how disappointing this should be for you. We would like to check what happened, you are welcome to give us a call at 877-467-4289 for further evaluation. Charles V. - Insignia Support
Went out 15 months old
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen is glitched out at 15 months old. Ill never purchase another insignia tv.
No, I would not recommend this to a friendWhat a waste of money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died after a little more than a year. Piece of garbage. DON'T buy it.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture gets blurry when you watch anything in 4K.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Glz81, I am sorry to read that you are having some issues with the picture on your TV. I would like to suggest that you contact us at 877-467-4289 so we can assist you with this matter. Viri E. Insignia Support.