Customer Ratings & Reviews
- Model:
- NS-43D420NA20
- SKU:
- 6319495
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the picture quality, price, and ease of use of the 43" Class N10 Series LED Full HD TV. Many also highlight the TV's size and lightweight design as positive attributes. However, some customers express concerns about the TV stand and its sound capabilities. A few reports also mention issues with the TV's longevity.
This summary was generated by AI based on customer reviews.
Pixelated and outdated waste of time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my TCL that I’ve had for about 3 or 4 years, thought I would give this a try since it’s in the same price range. What a waste of money compared to the TCL... small distant objects look like rough little pixelated garbage on my screen. I use my TVs exclusively for gaming. If you’re buying this for gaming, DO NOT BOTHER, please just save a few extra bucks and buy a TCL or something else. Might try and return this thing!
No, I would not recommend this to a friendNOT SO GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. The screen image is not great. It's not as crisp as I would like for a new TV. Also, Screen Size Settings are awful. Expanded or Zoomed the images are distorted. Minimize to get a sharper image and there's a 2" black border around programming which reduces viewing area. If I could do over, I'd probably purchase a different TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 43" TV! We know how disheartening is that your TV's picture is not meeting your needs. We would love to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
screen size loss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why would a TV brand owner set any TV screen view as normal at approx 75% of the screen? Adjusting the picture ot screen size will always make the picture not as sharp, almost fuzzy? I also found with the 40" I also bought two weeks later the same issue. Why?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N-10 Series LED Full HD TV @ BestBuy. I understand how exciting a new purchase can be and how upsetting it is that the screen size is loose, that's why I would kindly ask you to contact us if you ever encounter another issue with your TV, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Do not drop kick.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t handle a foot. Not durable enough to drop kick so don’t do that. Otherwise a good tv.
I would recommend this to a friendNice budget tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is great no complaints however the remote is trash and barely works. Very specific line of sight..
I would recommend this to a friendInsignia TV + Best Buy service = total garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given a rating of zero stars if that was an option. This TV is absolute garbage. I would never recommend purchasing TV from Best Buy to anyone. This TV was used less than 4 hours per week and it failed after 14 months. The screen became unwatchable as it was covered with green and blue lines from the top of the screen which obscured the picture. Since the TV is no longer under warranty, Geek Squad would charge a $100 fee to come to the house and look at the TV, plus repair cost. By far,the worst customer service experience I’ve ever had with an electronics product. To anyone considering purchasing a TV from Best Buy, I highly recommend that you spend your money elsewhere
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Reliability
Beware
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase this TV!!! TV purchased Jan. 28, 2023 and is only displaying a blank gray screen after 3 months of use. Don't waste your money on a product that only lasts 3 months!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV. I understand that the tv is only displaying a blank gray screen after 3 months of use. That can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine up until last month, which means that I only had it 3 months before the audio problem started. It constantly loses its sync with the video. Spoke to tech support over the phone, had me adjust digital sync, well that fixed it for a few days, and subsequently, we have had to do it again, and now it seems to be a lost cause.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 43" TV. We understand how disheartening is when a device audio stops working properly. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Stand
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand doesnt properly screw in and the tv leans
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" TV. I am sorry to read that you are having issues with the stand. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
43 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but I bought wrong one . Not smart tv so cannot link my wifi...my mistake
No, I would not recommend this to a friendNice picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is okay for when your other television goes out.
No, I would not recommend this to a friendSlowness of picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice features for a budget TV but it does take some time to.process detail like sports And high quality movies
I would recommend this to a friendPretty okay tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv isn’t spectacular but it’s not awful. It okay for the price. Picture is not the best.
I would recommend this to a friendwould not buy again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv barely lasted us 2 years before it completely stopped turning on. Even then, the last 6 months the screen has been discolored.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
need tech advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have cable -I wanted a larger screen to play my dvds and videos - apparently a cable has to be purchased for this and there is no cable connection on my dvd/vcr player - is there any way this can be piggybacked
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
na
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their warranty services are zero they have to improve that.
I would recommend this to a friendbase is wobbly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is not stable. It is ok for the price of product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karen,
Thank you for reviewing our 43" HDTV. It is great to read you got this unit at a fair price. The situation you are experiencing with the base on this unit is not common.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Insignia TV 43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a Smart or Roku TV. I don't know how to set it up.
No, I would not recommend this to a friendbroken tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the TV is broken which we found out just now after opening the packaging it says in terms that it can't be return after certain days of purchase but when we received in mail the outer packaging was perfectly fine so we assumed all must be fine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
RAIDER NATION 1
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color was not very sharp settings did not help adjusting the color at all.
No, I would not recommend this to a friend