Customer Ratings & Reviews
- Model:
- NS-43D420NA20
- SKU:
- 6319495
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the picture quality, price, and ease of use of the 43" Class N10 Series LED Full HD TV. Many also highlight the TV's size and lightweight design as positive attributes. However, some customers express concerns about the TV stand and its sound capabilities. A few reports also mention issues with the TV's longevity.
This summary was generated by AI based on customer reviews.
Get a better model if you can.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. There are many time where the remote will not keep up and there are many "dramatic pauses". So much so that we avoid this tv if we can. I would not buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MickU,
Thank you for the review. We do apologize if you did not like the product. If you have any questions please give us a call at 877-467-4289.
Renee,
Insignia Support
- Cons mentioned:Smart features
Old model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is completely legacy model.they must stop the product as it dont have smart features.
No, I would not recommend this to a friend insignia 43” Television set
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this television because it wasn’t a smart TV and it just didn’t seem like it offered anything and it wasn’t worth the money it cost no bang for my buck .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mstonimc,
We apologize that this product is not the one you are expecting. Please know that it is important to us. For more product specifications and detail, please visit https://www.insigniaproducts.com/ or contact Insignia at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Picture went out less than 1 month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month and the picture became very light. Did trouble shooting by turning off and holding for 10 seconds then turning back on. Resolved the problem but for how long? This shouldn't happen on a brand new tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 43" Class LED Full HD TV @ BestBuy ‐ 21 hours ago, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
The volume goes up and down ALL DAY!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV- Less than 6 months old and the volume goes ALL the way up, all day- would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that not being able to control the sound of your TV must be very frustrating and so, I would like to recommend you to contact us on the link below so that we can assist you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
NEED REPLACEMENT PARTS PLEASE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is great but when took it out of the box it was missing one of the leg stands n all the screws. Still haven’t gotten replacement parts and it’s been almost a month and still haven’t gotten to enjoy the tv..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 43" HDTV. I understand it is missing parts and that can be disappointing. Please, use the link below and we would be happy to check if the parts are available for shipping.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Tv stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after two weeks. Literally a day after I threw the box out to make room for the necessities that we had to get to be locked in due to Covid. Called Best Buy and since they are closed right now I have to wait until this goes away and get my money back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Slim, Thank you for taking the time to leave a quick review of the TV. I am sorry to read that you are having some issues with the TV. Please contact us to check further to the situation you are having. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Some shows unwtchable...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most shows look great, but some, which are broadcast in UHD like Mandalorian are so dark they're unwatchable. I've called SONY and broadcasters (Disney, etc.) and they can't solve the issue...
No, I would not recommend this to a friend- Cons mentioned:Smart features
Not enough features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic tv. Doesn’t read media off of usb, doesn’t have smart features. Should be taken off shelf. Clearly from over 10 years ago.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
It didnt last over 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my TV at first up until last night. It did not even last 2 years
No, I would not recommend this to a friendBroke down after 5 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was watching TV and it just went to a blank screen. Unplugged TV plugged it back in, still blank screen. Called customer service to open a case and attempt to get a replacement in store. Very inconvenient after only 5 days this item doesn't work any more. First time I've bought Insignia brand and most likely the last.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your unit sopped working so soon. This situation is something that we know is an inconvenient for you, and so, I would like to remind you that you have 15 days to exchange your unit at Best Buy. I am glad to read that you already contacted us but please know, that we are always here for you in case you have any question.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Ok tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quality is good, but many problems. I always have to adjust the screen size in all of my devicez
No, I would not recommend this to a friendThey're alright. Speaker are terrible. It's 130
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $130, it's alright. Picture looks pixelated and speaker leave lot of be desired.
No, I would not recommend this to a friendVery Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it was cheap. And I got exactly what I paid for. The worst TV I've ever owned. The picture is terrible, no matter what setting it is on. It has a white spot in the lower left corner that has been there since the first moment it was turned on. Totally disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We understand that you're having issues with the Tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Decent TV for a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV in May, within 1 month the TV shows a vertical line on the right side of the screen. Contacted support and was sending out a service call to get the TV repaired under manufacture warranty. Geeksquad wanted to charge me $130 for the visit when the TV cost $139 before tax. It was supposed to be covered under 1 year manufacture warranty parts and labor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TedL,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
You definitely get what you pay for in this case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely horrible. zero stars if i could. i had this tv for 14 days before it started to show backlight bleeding. the price may look nice, but there’s so many better options. the speakers were not that great either. cant return it, so now i’m stuck with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Maybe it was defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen flashed over fences and patterns like that. The tv having 2 stands on each side instead of there being one in the middle was an inconvenience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joel,
Thank you for writing a review about our Insignia™ - 43" Class N10 Series LED Full HD TV. We know how annoying is it that your screen flashes. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
7MONTHS!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.7 months I’ve had this tv, tonight my nephew turned it on to watch it and it worked fine then 5 minutes later he calls me in cause the screen is black and there’s sound but no picture. Like I said I’ve had it 7 months so I doubt I’ll get any sort of refund or exchange… I will not be buying insignia again…. Neither of my Samsungs have done this and I’ve had them for years.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KrtstalS!
Thank you for taking the time to review our Insignia - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box tv but returned it due to some defects. Not sure if it’s the brand or the reason it was returned in the first place.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Miag,
Please know that your feedback is important to help us improve the quality of our product. Please contact Insignia 1-877-467-4289 or visit https://www.insigniaproducts.com/ for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Don't waste your money or time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm about to return unit 2 of 2 for power-cycle issues. It simply doesn't stay on. I think it has to do with the "fixed" power cord. It's not removable, like most TV's. Save your frustration and spend a little more money for an LG or a Samsung.
No, I would not recommend this to a friend