Customer Ratings & Reviews
- Model:
- NS-43D420NA20
- SKU:
- 6319495
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the picture quality, price, and ease of use of the 43" Class N10 Series LED Full HD TV. Many also highlight the TV's size and lightweight design as positive attributes. However, some customers express concerns about the TV stand and its sound capabilities. A few reports also mention issues with the TV's longevity.
This summary was generated by AI based on customer reviews.
Loud quick burst of sound when TV comes on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You turn the TV on, it boots up, and when the picture appears the volume is very loud, a burst of sound…!!!!! Very very loud burst of sound. Scares you if you’re not ready for it
No, I would not recommend this to a friendYou get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is way too bright and must be adjusted. Picture quality is poor. Best used as secondary tv.
No, I would not recommend this to a friendTV is okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is 1080p , if you have used 4k TVS in the past , this TV is not for you . You will see a huge downgrade.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking time to write a review our Insignia™ - 43" Class N10 Series LED Full HD TV. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Not sure if I got a defective TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV never worked. Plugged it in a month after I bought it and nothing on the screen. I attempted twice to get in the store to report it and could not because of the pandemic restrictions. Best Buy does not answer their phones so I was not able to contact anyone and the TV is still sitting in my car for months. I would appreciate some help on this issue. Please contact me about it as your phones are not answerable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" Insignia TV. I am sorry to read that the TV has not worked from the moment of the purchase. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
3 months then screen stop working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in December after my old Vizio broke it was well priced and up until yesterday March 18th it was fine I was watching Netflix when I notice it started to show like pixelated lines so I turned off the tv and it never had picture again definitely will not be buying this brand again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RandallF,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Dying at 3 months - no support from Best Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steer clear of this tv. Best Buy's Insignia brand apparently does not last at all. No support apparently from Best Buy for their own Insignia brand. The tv was purchased simply to play a photo slideshow at my restaurant. At 3 months it is showing grainy horizontal lines across the entire screen. Very disappointed in Insignia and Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JasonW,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV broke after a 2-year... pno icture, just a gray screen
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a gift last Xmas and started having lines across the screen a few weeks ago. It is now completely unwatchable. At first we thought it was a bad cable box but after trying the box with a different TV, we are sure it is a bad TV. Very poor quality for a TV to last less than 1 year!
No, I would not recommend this to a friendDon’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far not so good just received no screws for the feet. When purchasing indicated smart then receipt shows something else. Tried to cancel but only got sent around the other side of the world to discuss with hard to understand people trying to talk like the are from the USA. They continued to lose connection until finally said ‘too late to cancel’. Haven’t turned it on yet but imagine it won’t be impressive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating that you experienced this with us. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this, but sadly it didn't meet my expectations at all (which were fairly low to begin with). The leg stands on mine malfunctioned and do not fit to the base of the TV. Either this is a manufacturing error or a Best Buy error, but either way I ended up having to spend more money on a new compatible TV stand so I can make this one work. If it doesn't work, I will have to send this TV back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Molly!
Thank you for sharing this experience with our 43" TV! We know how disheartening is when a product does not work as you expected, and we are sorry for this situation. Please remember that we are here to help you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Be Ware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a second since the first is still amazing. Buyers beware, this second one died in SEPTEMBER 2022, A LITTLE OVER A YEAR AND I PAID MORE THAN THE FIRST. Shame on you Best Buy, I chatted and was told to call manufacture, best buy gave me the number but I do not expect much. Sad for Me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Picture Quality Is Lackluster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv knowing it wasn’t a smart tv but hoping the picture quality would make up for it and I could just use a streaming stick. Wrong! The picture quality is horrible. If you watch any show that is dark the entire screen is super pixelated and not sharp at all. I have adjusted all the settings and it still does not fix it. In the future I won’t buy an insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrandonF,
Thank you for writing a review for our Insignia™ - 43" Class N10 Series LED Full HD TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv without all the bells and whistles. I bought a open box item that didnt work. Took it back and got a new one but had to pay the difference. Disappointed in that.
I would recommend this to a friendCheap, not inexpensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit purchased was DOA. Would not power on at all. Took it back and exchanged for the same model (sales associate was great and even unboxed to make sure it worked). 1 week of normal usage and now there’s a super bright spot near the right bezel of the screen the size of a dime. Quality doesn’t always have to come with elevated costs but, this misses the mark badly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 43" Class N10 Series LED Full HD TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
0 or 10: 4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad, and the frame of the screen eats a little piece of the image in the contents
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
More info.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had more info on this T.V before buying not what I was looking for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ShaliseA,
Thank you very much for taking the time to review our Insignia - 43" Class N10 Series LED Full HD TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted about a year before it won’t show a picture
No, I would not recommend this to a friendDont buy Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this Tv for store credit since it was past 15 days. This is the 2nd insignia tv i have had problems with. The tv was less than 30 days old and it starting turning on and off by itself and would not stay on. Dont buy this or any other insignia tv its a best buy brand and they cant even honor a 30 day return. Now because I have store credit Ihave to buy another tv from Best Buy and spend more money to get a better tv.
No, I would not recommend this to a friendWaste of Money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV as a Christmas gift in Nov. 2020 for my Grandmother. One night she was trying to turn the television off and it would not power off. She unplugged the TV and plugged it back in and as of today, June 19th, 2021 the TV will not turn on. No power or anything.
No, I would not recommend this to a friendStopped working 2 days after the return period.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a great deal but it was a waste of money. It stopped working 2 days after the return period was over. The picture quality is pretty bad but would be okay for a kid's room or someone with sight issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela