Customer Ratings & Reviews
- Model:
- NS-43D420NA20
- SKU:
- 6319495
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the picture quality, price, and ease of use of the 43" Class N10 Series LED Full HD TV. Many also highlight the TV's size and lightweight design as positive attributes. However, some customers express concerns about the TV stand and its sound capabilities. A few reports also mention issues with the TV's longevity.
This summary was generated by AI based on customer reviews.
Terrible Product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 6 months and it broke. It was past the warranty so we had to throw it away.
No, I would not recommend this to a friendDefective, No Support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black after less than 20 days of use. Bestbuy won’t make it right because it’s been longer than 15 days. I won’t buy a brand that won’t last a month, and I won’t buy from a store that refuses to stand by their product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Adam,
I'm very sorry to read that the screen on your Insignia 43" TV already went black. I understand that the return period being over can be very upsetting, but please, contact Insignia directly so we can provide you with some options.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was listed as excellent condition. When it arrived it was just a TV in a box with no wrap or anything. The screen is badly cracked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - 43" Class N10 Series LED Full HD TV. We know how frustrating to receive a TV with a cracked screen. We would love to check this situation further with you. Please feel free to contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
It’s defected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I turn my t.v on I get no sound I have to unplug the tv and plug it bk up just to hear it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Tommy.
I would like to express my concern about your experience with this 43" TV. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Lasted 2 years !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted two years the the screen had all kinds of lines when turned off!
No, I would not recommend this to a friendMissing remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 43 in power button is broken came with no remote . pretty upset about it. All I need is universal remotes I try to contact somebody told me I have to come in but now I'm trying to find time to go in it's a struggle.
No, I would not recommend this to a friendBlack Bars Top and Bottom watching shows. :^(
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Movies and shows have black bars top and bottom of screen. If you use aspect button to fill entire screen then you don't get the full picture. Don't buy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry for your bad experience. The TV screen is 16:9 while streaming content is not. It chong just fine.
Blank Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv did not work out of the box. I talked to Insignia. Went through all the trouble shooting steps. No luck. Had to return it.
No, I would not recommend this to a friendNot worth the price in any way.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this exact same model in 2020 for 149.99. A year and a half later the "Black Friday Sale" price is 229.99. 40.00 off a regular price of 269.99 ? Are you kidding me? PURE GREED.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted all of about 30 days before the sound and video no longer matched up. This was happening to DVD movies not streaming services so I returned it for a different brand. Don’t waste your time and money.
No, I would not recommend this to a friendtv issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! I got this tv on September 22 today is October 12th this tv is cutting on and off by itself. Idk why it’s but it’s too soon to be having issues
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
tv is good but remote reading signal is so bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.remote has to be pointed directly to the tv . if not it doesnt read the signal from the remote
No, I would not recommend this to a friendBacklight doesn't work!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my grandma. When I went to plug it in I couldn't see anything. The back light doesn't work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to write us about this TV. I know is frustrating when you can't see anything on the screen, specially when is for our love once. We would like to help you troubleshoot this together.
Please contact us at this link below!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt even last 6 months. there are lines on the screen and the picture is horrible.
No, I would not recommend this to a friendPoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the item home, plugged it in, never worked or turned on, i packed it back up and return back to the store immediately
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn't last two months before lines started to appear on screen
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a piece of junk, do not buy. I had for a few months and then lines started appearing at bottom of screen.
No, I would not recommend this to a friendMy speaker keeps going in & out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My speaker keeps going in & out and I am not happy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Courtney,
Thank you for taking the time out of your busy schedule to leave a review of the 43" Fire TV. I am sorry to read that you are having issues with the audio. I understand that this is a frustrating moment. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
This tv was trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI PORT 3 would stop working randomly and it had a defect with the light in the bottom left middle part of the screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Roy.
I know how disheartening it is when an exciting purchase is just ruined by a malfunction. Allow me to remind you that this TV have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for specific troubleshooting and further orientation on this. We are always here to help you in case you need any further support with it and thanks for your preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
scratches on screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a scratched up tv screen. The screws were everywhere in the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We understand that you received the TV with damaged screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us