4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
NS-43D420NA20
SKU:
6319495
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4877 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the picture quality, price, and ease of use of the 43" Class N10 Series LED Full HD TV. Many also highlight the TV's size and lightweight design as positive attributes. However, some customers express concerns about the TV stand and its sound capabilities. A few reports also mention issues with the TV's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 4,877 reviews
  • Rated 1 out of 5 stars

    Broke in a couple of months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv screen is black and no longer works after 3 months. Complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello StephanieG,
      I personally would like to apologize for the experience that you have gone through with our Insignia™ - 43" Class N10 Series LED Full HD TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    wrong size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not 43 inches. It is exactly 38 inches! I am contacting customer service

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TamekiaD,

      The unit is 43 inch screen size. Screen Size Class. The group size measurement of a screen. This differs from a screen size measured diagonally from corner to corner.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The quality was extremely bad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not imagine such a bad quality can be sold in Bestbuy!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TienC,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 43" Class N10 Series LED Full HD TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disposable TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a 1 year manufactures warranty...try getting service...no such luck! Junk!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We would love to check this situation further with you! Please feel free to contact us at 877-467-4289 to get assistance with service appointment.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    legs on tv unstable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I bought this TV for my mom and The TV Legs broke and tv fell over ruining the tv I should of bought the warranty oh well

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" Fire TV. I am sorry to read that the unit fell due to the stand. Kindly contact us as soon as possible to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wrong tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it was not a smart tv. I really wanted a smart tv??!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TimothyP,
      We do apologize that this TV does not meet your expectations. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    A Simple, Quality HDTV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is relative to price and value. This is a nice simple, reasonably priced HDTV. It's not UHDTV, and not a smart TV. I have it connected to my computer and that's how exclusively how I use it. For that usage it works very well. Most of the controls and menu are simple, fairly intuitive and easy to use. The picture and sound quality is very good, though not on the same level as an UHDTV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and took it home but it’s just not a very good tv. Get what you pay for. Spend a little extra and get a better tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 43" HDTV. I understand it was a lower quality than expected and that can be disappointing. We are continuously working on improving or products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns about the unit, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy broke without a year and a half

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this TV, It broke on me within a year and a half. Not worth the money I do not recommend it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy defective

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv for 3 months and the screen just went out . Never fell or anything

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SerenityG,

      We are sorry for your experience with this product. It is important to us to know your feedback so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dulles BB is joke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager was very rude didn’t want to release the order even though it showed it was ready for pick up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Becareful not smart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend not a smart tv I’m going to return it don’t buy!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SandiA,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 43" Class N10 Series LED Full HD TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. This television is not a Smart TV but you may also purchase our Insignia Fire televisions through the Best Buy website.

      We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broken on Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was brought for a Christmas gift. Took the tv out the box and turned it on, one half of the screen was black.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" Fire TV. I am sorry to read that the unit arrived damaged. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    tv not smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware that the tv is was buying wasn't a smarth tv, didn't think they even made them anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad blurry picture very poor quality poor sound and refresh rate

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We understand that you're having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay clear of this product. 1 yr and TV is done! No picture only sound.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for writing a feedback with our Insignia™ - 43" Class N10 Series LED Full HD TV. I understand that it is not working after a year of using. We would like to help you resolved this issue. Please contact our customer service to check possible option. You can call them at 1-877-467-4289

      Gem
      Insignia Product BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Grainy Picture

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grainy picture when watching live TV. Xbox games look okay.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!
      Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV,we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Damaged on delivery

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use. It was delivered damaged. Screen was cracked. Delivery should be very careful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Cheap and arrived damaged and won’t allow exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not enough space for me to tell what I think of this tv.

    No, I would not recommend this to a friend