Customer Ratings & Reviews
- Model:
- NS-43D420NA20
- SKU:
- 6319495
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the picture quality, price, and ease of use of the 43" Class N10 Series LED Full HD TV. Many also highlight the TV's size and lightweight design as positive attributes. However, some customers express concerns about the TV stand and its sound capabilities. A few reports also mention issues with the TV's longevity.
This summary was generated by AI based on customer reviews.
insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.12" section down the middle that did not work-no picture. Second time out of approx 50 Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike, We appreciate you taking the time to provide your feedback about our TV. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is horrible doesn’t even stay together it’s all wiggly
No, I would not recommend this to a friendpoor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service would like to talk to someone regarding this issue
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 43" TV! We know how frustrating is when a product does not work as expected. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
missing remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy forgot to provide a remote for the tv. Everyone, please pay attention to your items.
I would recommend this to a friend43" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was line on tv and seems like sreen was band from top
No, I would not recommend this to a friendTelevision review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is terrible. It’s like the saying, you get what you paid for.
No, I would not recommend this to a friendBroken less than 1 year. Terrible quality.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken less than 1 year!!!Terrible quality made by bestbuy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
We apologize to read that the unit broke for less than a year. Its not our intention for you to experience this. We value you as our customer, please allow us to fix this for you. Please call our customer service team at 1-877-467-4289 daily from 8:00 am to 9:00 pm CT.
Gem
Insignia Products
Was never able to sync Audio and Video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio and video never in sync after trying for 3 weeks to sync. Will return to Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear customer,
I'm very sorry to read that your TV was having some screen and audio issues, this is totally not the experienced we wanted for you. Please, contact us so we can give you a solution on this.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
not willing to replace a broken TV still in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turned in a review weeks ago and heard nothing...any feedback going to be returned this time?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bill,
I am sorry to read that your TV arrived broken. I do apologize for the inconvenience that this caused to you. Please contact us to be able to check all possibilities. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not what it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to find item myself after a two hour wait . Was not a true curbside experience
No, I would not recommend this to a friendTv Not INsync had to constantly turn it off and on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The t.v. was not iNsync with the words had to constantly turn the t.v. on and off.
No, I would not recommend this to a friendSurvey comes much too early after holiday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really don't have idea as it has not been opened yet. sorry Unable to rate yet.
I would recommend this to a friendDefect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Keeps turning off 2 secs after I turn it on I’m getting an exchange
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 43" Insignia TV. I am sorry to read that the unit is turning off after being turned on. I do apologize for the inconvenience. Kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Avoid
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last very long before it started having issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 43" TV! We know how annoying is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is so big for my wall it makes it look stupid my fault oh well
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Weight
Good value if you don't need a 4K Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need a 4k Smart TV, only a basic 43" 1080P TV for the kitchen, which is connected to a satellite receiver. The TV is incredibly light at 15 lbs. making it very easy to hang on the wall. Out of the box the picture is set to power saving, which isn't terrible, but is on the dim side to save energy. I set it to Standard, the picture looked pretty good and would probably satisfy many people. I set it to Custom and was able to tweak the picture to where it is very good, bright, clear, good color and good contrast. If you don't know how to setup a Custom picture, a quick search on the Internet will guide you, it is worth the effort. The sound is surprisingly good, with plenty of volume adjustment range for most people. It has a full array backlight for even brightness, and an IPS type screen for good angle viewing. For the money this TV is a very good value, providing a nice picture with good sound.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
It's a bargain !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with really good DTS sound. I almost don't need a sound bar. Easy to set up and cheap. I have another Insignia and it is 10 years old. It still works so I think this one will last for a long time, too.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good TV for price, but short lifespan.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the previous version of this model (NS43D420NA18) for 3 1/2 years. Good TV for the price, which was the same those 3 1/2 years ago. Enjoyed the picture, used with sound bar, but speakers are adequate for small room that's not noisy. Also used it as a computer monitor for laptop/PC and was easy on the eyes even at a close distance. However, today it wouldn't turn on consistently and seems to have had the LED back-light fail, and possibly the logic or power board. Watched a few videos on YT and found it is repairable, but would cost me half the replacement price to add tools to my bench for the job. Given the great price, it's a dumb TV that'll just work with my existing streaming devices, will probably get the current model to replace it. Hopefully it last at least as long, longer with fingers crossed. Will most likely be getting a 4K (or 8K, or ??) before that day comes. Would still recommend.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Nice color. Good sound. Excellent price.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Stand
Quality tv for the price paid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for a really good price as it was "out of box". Still looked new to me since it still had all the stickers and clear plastic film on most edges and I got it in the original box. Tv picture and sound are good. Not a smart tv, wasn't looking for one, so not a big deal. Doesn't have the ability to connect via bluetooth without an adapter. Legs aren't as stable as I would prefer, so I have to be careful when moving it around. All in all, a great tv for the price and fit what I needed it for, spare bedroom tv.
I would recommend this to a friend