Customer Ratings & Reviews
- Model:
- NS-43N101NA24
- |
- SKU:
- 6530085
Customer reviews
Rating 4.6 out of 5 stars with 1673 reviews
(1,673 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class N10 Series LED Full HD TV's picture quality, ease of use, and its affordability. Many appreciate the lightweight design and straightforward setup process. While some users experienced issues with the remote control and sound volume, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bad quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really bad quality, i would'nt buy it again .......
No, I would not recommend this to a friendRated 2 out of 5 stars
Mediocre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i thought it would be low quality and bad picture
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that the Insignia 43" Class N10 Series LED Full HD TV didn't meet your expectations. We apologize for the low picture quality and any disappointment it may have caused. We'll make sure to pass along your feedback to our product development team to improve our future TV models. If you have any further issues or concerns, please don't hesitate to reach out to us. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Rated 2 out of 5 stars
Was expecting more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by the interface. Was expecting a bit more value for the price, had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello mbace4,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Screws provided for stand not right size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed in this TV. Wanted to use it on a TV stand. First the screws provide for the plastic stand didnt fit. They only screwed in maybe 2 turns. The instructions were not consistent with how the stand pieces are supposed to go. Also no tool provided to screw in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike,
Thank you for taking time to write a review our Insignia™ - 43" Class N10 Series LED Full HD TV. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 1 out of 5 stars
Unmanaged Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falsely purchased under my account - this individual should not have placed this item under my Best Buy protection program. You’ve asked for reviews & I have called about this issue. Review is based on continued lack of privacy - not the TV which is someone else’s.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was just poor quality the picture its not a smart tv either which I knew but it didn't have a good results what I wanted to use it for. Strongly recommend paying more for a better quality tv.
No, I would not recommend this to a friendRated 1 out of 5 stars
BEWARE; Best Buy declined to refund FOR DEFECTIVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it to the store within 3 weeks. Best Buy declined to refund me because they said I overused it! I'm taking it with my credit card and the BBB!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Theo,
We are very sorry to read that this happened to you. I know how inconvenient this must be, we would be more than willing to assist you and check for more options. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
unprofessional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unprofessional delievryt partenr. The delievry partner updated my last order as undelievred due to the customer not present but fact that they never came. The delievry guys was assigned from Roadie.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VishalsinghS,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Rated 1 out of 5 stars
Never delivered my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UPS again delivered to wrong address. Saw tv at a Best Buy store, looked good. Ordered. I’m mobile Impaired,no car so big items have to be delivered. And never delivered.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheRuben, Thank you for taking the time to leave a review of our Insignia™ - 43" Class N10 Series LED Full HD TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Feel like I was lied to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it was a smart TV and it was not. They have one for the same price that is a smart TV after I found out that it was too long after my purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap. Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv malfunctions as soon as i turned it on. Best buy wont help. Manufacturer wants you to jump through hoops to try and repair a defective new tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your new TV. It's disheartening to hear that it's malfunctioning right out of the box and that you're facing difficulties in resolving the issue with both Best Buy and the manufacturer. Your frustration is completely understandable, and we're committed to helping you resolve this matter swiftly and effectively. Please reach out to us directly with your purchase details, and we'll do everything in our power to assist you in navigating through this situation and ensuring that you receive the support and resolution you deserve. Your satisfaction is our top priority, and we're here to support you every step of the way. JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Rated 1 out of 5 stars
Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working in just over one (1) month. Bottom half of the screen now has a dark reddish color.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We know how frustrating is that your TV stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Screen issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon receiving the item it was okay but only days in and the screen already has issues. Very disappointing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned due to missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A returned the tv because it was an open box purchase and when I got it home it was missing the legs and the remote didn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We know how frustrating is that the TV remote not working and the legs are missing. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad tv, this tv only turned on for obe day and blew out. Best would not return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person messed up and sold me a tv that is not a smart tv. The tv takes forever to power on.
No, I would not recommend this to a friendRated 1 out of 5 stars
TV is not functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV does not work, has a large cloudy spot in the frame. BestBut does not stand behind the product and at 32 days says I have to pay for a repair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it was a smart TV turns out it’s not what it recommend buying unless you have cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Rated 1 out of 5 stars
Screen disfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I presented it to .y son as a present and he used it for 3 days and the screen started acting up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issue your son encountered with the screen of the present you gave him. It's disappointing when a gift doesn't meet expectations, especially when it malfunctions shortly after use. Your son's satisfaction is important to us, and we apologize for any inconvenience this has caused. If you haven't already, please reach out to our customer support team for assistance or a possible replacement. We're committed to ensuring your son's satisfaction and addressing any concerns he may have. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Rated 1 out of 5 stars
Worst Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased online. Representative lied about order. No one tried help locally. Customer service was terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ClarissaW,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285













