Customer Ratings & Reviews
- Model:
- NS-43N101NA24
- SKU:
- 6530085
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class N10 Series LED Full HD TV's picture quality, ease of use, and its affordability. Many appreciate the lightweight design and straightforward setup process. While some users experienced issues with the remote control and sound volume, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Empty Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the TV contact support and they denied my refund for not receiving the item spoke to multiple agents and no one assisted me other than tell me to contact my bank I did and my bank told me Best Buy wasn't willing to release the funds. You can't file a dispute and get the funds back instantly if you authorized the charge. Best Buy wants me to lie and say I never authorized the charge. Which is fraud if I do that. Next step is BBB
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YGranger,
Thank you for the feedback. We do apologize for what happened and if the refund was denied. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
bad base
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but the base is terrible I could never install it, it's too fragile for such a big TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Natalia,
It is our responsibility to provide or create a product that would be a convenient to our customers. It is important for us to hear your feedback so we can always make sure that the product's accessories is durable and completely pack in. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Spend the extra cash and get a better brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The FIRST tv I bought came out of the box damaged there was no insignia logo just big white smudge in middle of the screen. No hassle return thankfully HOWEVER, my replacement for exact same tv has not made it passed a month and is now waiting to be serviced by a geek squad tech because it cannot be exchanged being passed the “fifteen day” exhange policy! I would spend the extra money and get a reliable tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We deeply apologize for the inconvenience you've experienced with our product. It's disheartening to hear about the issues you encountered with both your initial purchase and the replacement TV. Rest assured, we strive to provide top-notch quality and reliable products, and we understand your frustration. We're committed to resolving this matter promptly and ensuring that your TV is serviced to your satisfaction by our Geek Squad technicians. Your feedback is invaluable to us, and we'll use it to improve our processes and prevent similar incidents in the future. We appreciate your understanding and patience during this time, and we remain dedicated to delivering products that meet and exceed your expectations. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Dad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV model does not read audio or video formats through the USB port, I bought 17 units and exported them. When I called best bay support and explained, they told me that they couldn't do anything about it even though this is not specifically noted on their page. I lost 2500 dollars between purchase And shipping .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Juampy,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Better monitor than TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize this wasn’t a smart TV. Sound isn’t great on this TV. Picture is decent. Gonna use it as a monitor instead
No, I would not recommend this to a friendMediocre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i thought it would be low quality and bad picture
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that the Insignia 43" Class N10 Series LED Full HD TV didn't meet your expectations. We apologize for the low picture quality and any disappointment it may have caused. We'll make sure to pass along your feedback to our product development team to improve our future TV models. If you have any further issues or concerns, please don't hesitate to reach out to us. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Was expecting more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by the interface. Was expecting a bit more value for the price, had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello mbace4,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really bad quality, i would'nt buy it again .......
No, I would not recommend this to a friendinsignia small TV was great until it was not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.two in a row failed within a year. Best buy let me replace the last one with a Hisense - so far so good.
No, I would not recommend this to a friendScrews provided for stand not right size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed in this TV. Wanted to use it on a TV stand. First the screws provide for the plastic stand didnt fit. They only screwed in maybe 2 turns. The instructions were not consistent with how the stand pieces are supposed to go. Also no tool provided to screw in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike,
Thank you for taking time to write a review our Insignia™ - 43" Class N10 Series LED Full HD TV. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Unmanaged Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falsely purchased under my account - this individual should not have placed this item under my Best Buy protection program. You’ve asked for reviews & I have called about this issue. Review is based on continued lack of privacy - not the TV which is someone else’s.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was just poor quality the picture its not a smart tv either which I knew but it didn't have a good results what I wanted to use it for. Strongly recommend paying more for a better quality tv.
No, I would not recommend this to a friendBEWARE; Best Buy declined to refund FOR DEFECTIVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it to the store within 3 weeks. Best Buy declined to refund me because they said I overused it! I'm taking it with my credit card and the BBB!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Theo,
We are very sorry to read that this happened to you. I know how inconvenient this must be, we would be more than willing to assist you and check for more options. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
unprofessional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unprofessional delievryt partenr. The delievry partner updated my last order as undelievred due to the customer not present but fact that they never came. The delievry guys was assigned from Roadie.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VishalsinghS,
Thank you for taking the time to review our Insignia™ - 43" Class N10 Series LED Full HD TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Never delivered my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UPS again delivered to wrong address. Saw tv at a Best Buy store, looked good. Ordered. I’m mobile Impaired,no car so big items have to be delivered. And never delivered.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheRuben, Thank you for taking the time to leave a review of our Insignia™ - 43" Class N10 Series LED Full HD TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Feel like I was lied to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it was a smart TV and it was not. They have one for the same price that is a smart TV after I found out that it was too long after my purchase.
No, I would not recommend this to a friendCrap. Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv malfunctions as soon as i turned it on. Best buy wont help. Manufacturer wants you to jump through hoops to try and repair a defective new tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your new TV. It's disheartening to hear that it's malfunctioning right out of the box and that you're facing difficulties in resolving the issue with both Best Buy and the manufacturer. Your frustration is completely understandable, and we're committed to helping you resolve this matter swiftly and effectively. Please reach out to us directly with your purchase details, and we'll do everything in our power to assist you in navigating through this situation and ensuring that you receive the support and resolution you deserve. Your satisfaction is our top priority, and we're here to support you every step of the way. JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-n10-series-led-full-hd-tv/6530085.p?skuId=6530085
Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working in just over one (1) month. Bottom half of the screen now has a dark reddish color.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We know how frustrating is that your TV stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad tv, this tv only turned on for obe day and blew out. Best would not return it.
No, I would not recommend this to a friendReturned due to missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A returned the tv because it was an open box purchase and when I got it home it was missing the legs and the remote didn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 43" Class N10 Series LED Full HD TV! We know how frustrating is that the TV remote not working and the legs are missing. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285