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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality and price of the 49" Class (48.5" Diag.) - LED - 1080p - HDTV. Many customers commented on the great picture quality and felt that the TV was a good value for the price. Some customers also mentioned that the TV was easy to set up. However, a few customers experienced issues with the smart TV features, refresh rate, and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Rated 1 out of 5 stars

    Doesn't allow USB to play video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these TVs for my restaurant. When I connected the USB to play video loop, it doesn't allow it and only allows the photos to be seen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    insignia tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv broke too easy, i bought two of them, had both of them brake on me. the top frame of the tv, starts to pop off , and cracks the screen. leaving different colored lines through it. so i had to throw it out. these screens cannot be replaced, according to the geek squad guy , who came out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ughh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set up brand new insignia tv49 inches picture is completely scrambled. I bought the warranty plan so hopefully I will get a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on May 2018 and in November 2019 it stopped working. The screen will flash on and off. Don’t buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv screen went blank after only 2 months and I didn’t get the warranty. Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery but sold me a broken tv I’m very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Product had many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen display is having many issues. There is a evident display problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia Nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV ended up with lines all over the screen in less then a month.Bought two year warranty and Best Buy refused to fix it. garbage TV and garbage warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Color is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the saying goes "You get what you pay for" I paid $200 and the quality is terrible. When watching dark movies, the black shade is pixel-ed and not very smooth. I'm already past the 15 day return window (by 2 days) and this TV sucks otherwise, I would have returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is horrible. you have to max it out just to hear

    No, I would not recommend this to a friend