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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality and price of the 49" Class (48.5" Diag.) - LED - 1080p - HDTV. Many customers commented on the great picture quality and felt that the TV was a good value for the price. Some customers also mentioned that the TV was easy to set up. However, a few customers experienced issues with the smart TV features, refresh rate, and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Rated 2 out of 5 stars

    Picture quality lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the picture quality to be noticeably pixilated. We ended up keeping our existing smaller TV as the picture quality was much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v except for the home screen menu that pops up every time u turn it on....makes u choose a source everytime u turn the sucker on.....gets old after a few times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low budget line

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok brand if putting in a spare room or something, but better options are definitely available for not much more money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was setup and there is no audio just a picture.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    stay away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned this product picture quality horrible not the best images

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture when on cinema is poor. Images cut off.C-

    No, I would not recommend this to a friend